City Nails

+1 502-244-1967

13100 Shelbyville Rd, Louisville, KY 40243 United States of America

Open Today: -

Quick Facts About City Nails

Strengths:

1. Open and able to accommodate walk-ins: One of the strengths of City Nails place is that they are open and able to get customers in right away. This shows that they value customer convenience and are able to handle a busy salon environment.

2. Polite and attentive technicians: Many customers comment on the polite and attentive nature of the technicians at City Nails place. They take their time to suggest options and make sure that the shape and length of the nails are exactly what the customer desires. This attention to detail and customer satisfaction is a strength of the salon.

3. Strong and beautiful nails: Multiple customers praise the quality of the acrylic nails done at City Nails place. They mention that their nails are strong and look great after the service. This indicates that the technicians are skilled at their craft and deliver high-quality results.

4. Excellent manicure and natural nail care: Several customers specifically mention the excellent manicure and natural nail care provided by Kathy, one of the technicians at City Nails place. They appreciate the suggestions and the meticulous shaping of their nails. This highlights the expertise and professionalism of the technicians.

5. Warm and welcoming atmosphere: Customers mention the warm and welcoming atmosphere of City Nails place. They feel comfortable and at ease during their visit, which adds to the overall positive experience. The friendly and nice staff contribute to creating a pleasant ambiance in the salon.

6. Convo and laughter during pedicure: One customer mentions the great conversation and laughter they had during their pedicure at City Nails place. This indicates that the technicians are friendly and engaging, creating an enjoyable experience for customers.

7. Availability and choice of products: Customers mention that City Nails place always has time available for appointments and offers a great selection of dip and gel polish. This shows that the salon is well-stocked and able to cater to the customer's preferences.

Weaknesses:

1. Inconsistent service quality: One customer mentions that they did not receive good service at City Nails place. They state that the technician did not pay attention to details and the nails ended up being thick. This indicates that there may be inconsistency in the quality of service provided by different technicians at the salon.

2. Waiting time for walk-ins: While some customers mention that they were able to get in without much wait time, one customer mentions that they had to wait for about 30 minutes as a walk-in. This suggests that there may be certain times when the salon gets busy and the wait time for walk-in customers can be longer.

In conclusion, City Nails place has several strengths such as their ability to handle walk-ins, polite and attentive technicians, strong and beautiful nails, excellent manicure and natural nail care, warm and welcoming atmosphere, enjoyable conversations during services, and availability of products. However, there are also weaknesses such as inconsistent service quality and the potential for longer waiting times for walk-in customers during busy periods. Overall, the positive comments outweigh the negative ones, indicating that City Nails place generally provides a satisfactory customer experience.

Best TL Reviews

Dropped by this nail salon on a whim today to get a new set of acrylic nails. Never been here before. They were open and able to get me in right away. Kathy D. Helped me. She was very polite, taking time to suggest options for how to do my nails and making sure the shape and length was exactly what I was looking for. They look great! I would definitely come here again????

Love my nails and they are very strong, definitely recommend. The techs are polite and they take their time caring for the nails.

Kathy did an excellent manicure on my nails. She made suggestions based on my natural nails and shaped them up perfectly.

Stopped in to get a mani/pedi I have found my new place! Soo nice and very welcoming.

I did not get good service. She did not pay attention to details. Nails ???? were thick and she did not take care of the sides.

Convo was great during my pedi! Laughed and cut up together quite a bit! Atmosphere in that salon was so wonderful and uplifting! Pedi chairs are top notch! I will be returning 100% . Next time Iigjt make an appointment if my schedule allows me to, as I was a walk in amd only had to wait about 30 minutes. For a walk-in service in Middletown, 30 minutes is definitely not anything out of the question! This appointment, literally, put me in a better mood than I walked in on amd totally set my perky fun mood for the rest of the day. Only regret, that I didn't go earlier in the day because that might have set my perky, fun mood for the entire day, vs the 2nd half of the day! These people are Rockstars amd my over all visit was AMAZING! Thanks guys! ❤

I walked in when they opened and Kathy immediately greeted me with a smile! She took me to her station, gave me some great advice about my natural nails. My nails look awesome and I feel great! You can definitely tell she has a passion for her profession. I am very pleased and will make this nail salon my go to place from now on!

Very friendly & nice staff. Always have time available. Great choic6e in dip & gel polish .