Victorian Nails

+1 636-327-0575

1812 Wentzville Pkwy, Wentzville, MO 63385 United States of America

Open Today: -

Quick Facts About Victorian Nails

Victorian Nails seems to have several strengths based on the comments provided. Firstly, they have a strong reputation and come highly recommended by multiple customers. This indicates that they have built a positive image and have a loyal customer base. The fact that they were recommended by several friends shows that they have been successful in consistently delivering high-quality service.

Another strength highlighted in the comments is the ability of the nail technicians, particularly Tom, to understand and cater to customers' needs. In one instance, Tom adjusted the price and surprised a customer with a design that suited her dress, showing his ability to adapt and provide personalized service. This suggests that the staff at Victorian Nails have good communication and listening skills, enabling them to create unique and satisfying nail designs for their clients. The comment about Tom having a "very special place in the heart" of a customer indicates that the staff at Victorian Nails may also excel at building strong rapport with their clients.

The salon's expertise in nail art is also mentioned as a strength. The comment describes Victorian Nails as the best nail salon they have ever been to, with a focus on "nail art". This suggests that the salon offers a wide range of creative options for customers who want unique and intricate designs. The positive feedback about the pedicure experience further emphasizes their skill in providing high-quality service not just for nails, but also for other services like pedicures.

On the other hand, there are also some weaknesses identified in the comments. One customer complains about the shop being "SUPER DIRTY" and claims to have gotten fungus from a previous visit. This indicates a cleanliness issue that may pose a health risk to customers. This negative experience could be detrimental to the salon's reputation and deter potential customers, especially those who prioritize clean and hygienic environments.

Another criticism mentioned in the comments is the salon's responsiveness to walk-in customers. It is mentioned that they are usually busy and rushed, possibly due to a lack of proper scheduling or the inability to turn away walk-ins. This may lead to an overcrowded and rushed atmosphere, potentially affecting the quality of service and customer experience. Additionally, an individual is specifically advising others to "stay away from the Asian guy", which raises concerns about potential discriminatory behavior within the salon.

Lastly, some customers express that they have found better alternatives, such as Fox Nails, that provide a more satisfying experience. This indicates that Victorian Nails may be facing competition from other salons in terms of professionalism and overall customer satisfaction.

In conclusion, Victorian Nails has several strengths including a strong reputation, personalized service, and expertise in nail art. However, there are also weaknesses identified such as cleanliness issues, potential overcrowding and rushed atmosphere, and competition from other salons. It is important for Victorian Nails to address these weaknesses to ensure customer satisfaction and maintain their positive reputation.

Best TL Reviews

i was recommended this place by SEVERAL of my friends. i came in with an idea that was originally $65. i didn’t love either of the ideas i had. i showed tom my homecoming dress and he immediately told me he would keep the price $65 and surprise me. i observed as he worked his magic and gave me the most beautiful nails. he made nice conversation and made sure i liked it while he continued working. tom now has a very special place in my heart and so does victorian nails. thank you tom!

This is BY FAR the best nail salon we have EVER been to! They did an AMAZING job with both nails and toes. Truly "nail art". Fantastic pedicure experience. Won't go anywhere else.

I have been going to Victorian Nails for a couple months now, and when I went in for a fill I decided to switch from acrylic to dip powder. Tom had no problem switching and suggested I do an ombre color. I wasn't sure about it so he did 1 nail for me to see and it looked so cool! He checked on me about the shape and color every step of the way and they turned out so cool. 10/10 service!

SUPER DIRTY SHOPPP

I've gotten fungus at victorian before... Don't go there. They're also usually always busy and rushed because they don't turn away walk ins.

Stay away from asian guy

I've been going to Fox Nails. They take their time and are a little smaller, but so nice and really professional. Haven't had an issue these last few months

you want proof here you go !

I highly recommend Victoria nails they do amazing work, well worth every dime I spend. Tom can freehand almost anything you want and they always turn out amazing. Everyone that works there are so pleasant and very professional. Go give them a chance you will not be disappointed you'll never go anywhere else promise.

This is by far the best nail salon I have ever been to. They are all so friendly to their customers. Tom is who I use and is very good at what he does. He always has new idea's for me to try out and I receive compliments on my nails a lot which feels great.

I’ve been a customer for 7mons here @ Victorian Nails and I’ve never felt more happy with their work. Great nail techs with their own style.

They are a clean shop! I’ve never felt rushed and they are always so kind! I’ve told friends about this place and they seem very pleased and continue to return themselves. I understand people are picky but I highly suggest to give this place a try!

Great manicure, specially Michael! The salon has great decor and the atmosphere is relaxing. I will absolutely be back