Quick Facts About Harvies Bar
Harvies Bar has received a mix of positive and negative comments, which provide insight into the strengths and weaknesses of the establishment.
Strengths:
1. Lovely and helpful staff: Multiple comments mention that the staff members at Harvies Bar are friendly and professional, providing great service to customers. This is a significant strength as attentive and friendly staff contribute to a positive dining experience and increase customer satisfaction.
2. Atmosphere and ambiance: The bar is described as characterful and having a warm and welcoming ambiance. This creates a pleasant and enjoyable environment for customers to relax and socialize. The fact that the atmosphere has been retained despite internal changes indicates that the management has prioritized maintaining the essence of the establishment, which is commendable.
3. Cleanliness and hygiene: The cleanliness of the bar is highlighted in several comments, with customers mentioning clean decor and observing Covid-19 guidelines. This is crucial in maintaining a positive reputation and instilling confidence in customers, especially during the ongoing pandemic.
4. Quick and delightful meals: One comment mentions having a quick and delightful meal at Harvies Bar. This suggests that the food served is satisfactory and of good quality. Providing enjoyable meals efficiently is an essential strength for any dining establishment.
5. Excellent customer service: A specific incident is mentioned where a customer spilled a pint of Guinness and the bar staff promptly replaced both the pint and the meal. This demonstrates a commitment to customer satisfaction and going above and beyond to rectify any mishaps.
Weaknesses:
1. Owner/manager behavior: One customer had a negative experience with the owner/manager, describing them as angry and aggressive when asked to clean a beer-covered and unclean table. This behavior reflects poorly on the establishment and may deter customers from returning. It is crucial for the owner/manager to address this issue promptly and offer a full apology to regain customer trust.
2. Limited menu: While one comment mentioned that the limited menu at Harvies Bar still "ticks all the boxes," it could be a weakness for potential customers who prefer more variety in their dining options. Offering a diverse menu caters to a wider range of preferences and could attract more customers.
3. Lack of detail in positive comments: While several comments mention lovely staff, nice decor, and great service, they do not provide specific details or examples. Without specific praises, it is difficult to gauge the extent of these strengths. More detailed feedback would provide a clearer understanding of what aspects of the staff, decor, and service are particularly commendable.
In conclusion, Harvies Bar has several strengths, including friendly staff, a warm ambiance, cleanliness, and quick and delightful meals. However, there are weaknesses that need to be addressed, such as poor behavior from the owner/manager, a limited menu, and a lack of detailed feedback in positive comments. By addressing these weaknesses and building upon their strengths, Harvies Bar can work towards improving the overall customer experience and attracting more patrons.
Best TL Reviews
Disgusted and won't be back!!
The staff are lovely and helpful however I was extremely shocked when the owner/manager was extremely angry and aggressive when asked to provide a basic function of a bar... Give a beer covered and unclean table a wipe! We have spent alot of money there over the last 18 months but would not spend another penny there unless a full apology from this man is provided.
Returned after 8 years away. Yes its innew hands and has changed internally but has managed to retain its atmosphere.
Great pub, professional friendly staff, nice clean decor, nice meal, ahhh relax.
A really characterful place with a warm and welcoming ambience. Has a limited menu but ticks all the boxes - had myself a quick and delightful meal while I waited for my MOT at the garage just around the corner. Clean, tidy and friendly staff, all observing and respecting covid guidelines. Will definitely be back.
I love to go in here for a cheeky girls night out! ❤️???? I usually have a glass of wine.. or 5!!!!!!!!!! ???????? I get my dance on when I hear my fav songs in here ???? with my gals x Would take my hubby in here but.. I hate him ????????♀️ Andrea always makes us feel soo welcome too!! ???????? 10/10! Xxx
Lovely food ,service was very nice
Lunch was lovely and staff were great nice and friendly
Service was superb. Spilled a pint of Guinness down myself. Bar staff replaced my nearly half drank pint with a fresh one and replaced my meal as well
Place Pictures
Harvies Bar Info
Amenities
Service options
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Takeaway
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Dine-in
Health and safety
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Staff required to disinfect surfaces between visits
Accessibility
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Wheelchair-accessible entrance
Offerings
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Alcohol
Dining options
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Dessert
Atmosphere
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Casual
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Cosy
Crowd
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Groups
Payments
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NFC mobile payments
Today
Opening Hours
| Monday | 02:00 AM - 11:00 PM |
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| Tuesday | 02:00 AM - 11:00 PM |
| Wednesday | 02:00 AM - 11:00 PM |
| Thursday | 02:00 AM - 11:00 PM |
| Friday | 12:00 PM - 12:00 AM |
| Saturday | 12:00 PM - 12:00 AM |
| Sunday | 12:30 PM - 12:00 AM |
How to go there
Location
Places