Quick Facts About Jeromes Cafe
Jerome's Cafe has both strengths and weaknesses based on the comments provided. Starting with the strengths, one positive aspect of the cafe is the quality of the food. Multiple customers mentioned that the taste of the meals, including the vegetarian panini and Mexican burger, were excellent. Additionally, the desserts received positive feedback and were described as being on par with the mains in terms of taste.
Another strength highlighted by customers is the range of ice creams and the delicious cakes offered at the cafe. Customers specifically mentioned the ice cream sundaes as a special treat and found the coffee to be enjoyable as well, with the option of different sizes clearly presented. The cleanliness of the cafe is also mentioned as a strength, with one customer describing it as "spotlessly clean." This creates a pleasant environment for customers and contributes to a positive dining experience.
The friendliness and welcoming nature of the staff is another strength of Jerome's Cafe. Customers appreciated the cheerful and efficient service provided by the staff, which enhanced their overall experience. The staff's willingness to engage in conversation and be attentive to customer needs was highlighted as a positive aspect of the cafe.
Moving on to the weaknesses, cleanliness is a major issue that was repeatedly mentioned by customers. One customer mentioned food being on the floor and tables not being cleaned, while another shared a picture of a filthy bench seat. These incidents suggest a lack of attention to cleanliness and hygiene standards, which can be off-putting for customers and affect their dining experience.
Another weakness highlighted in the comments is the lack of professionalism and laziness displayed by the staff. Customers mentioned instances where the staff ignored dirty tables and appeared disinterested in their roles. Additionally, there were complaints about staff not having the knowledge or willingness to assist with customer queries, such as not knowing whether the cafe sold doggy ice cream or having no sugar available for tea. These incidents reflect a lack of training and engagement among the staff.
Another concerning aspect mentioned by one customer is the lack of proper food handling practices. They observed staff handling food with bare hands, without gloves or tongs, and even touching their faces before handling the food again. This represents a serious hygiene concern and raises questions about the overall safety of the food being served.
In conclusion, while Jerome's Cafe has strengths such as excellent food taste, a range of delicious ice creams and cakes, friendly staff, and a clean environment, it also has notable weaknesses including cleanliness issues, unprofessional and lazy staff, and poor food handling practices. To improve the overall dining experience and maintain customer satisfaction, the cafe should prioritize addressing these weaknesses and implementing proper training and attention to cleanliness and hygiene.
Best TL Reviews
We walked past this place on our first weekend in Bridlington and it was packed so we decided to give it a try midweek when it was quieter. The first table we stopped at, there was food all over the floor and the table hadn’t been cleaned so we found another. The second had bench seats and they were filthy, I’m still not sure why we didn’t walk out there and then, we really should have looking at my own picture I took of the seat as I write this review.
My wife had the vegetarian panini and I had the Mexican burger. The taste of our food really was excellent, I’m not kidding it was fantastic. Afterwards we had deserts which matched the mains for taste, spot on.
The staff are all young minimum wage workers who are pretty lazy. We asked for some condiments and we were pointed to where we could go and get our own. We watched the staff ignoring dirty tables and looking like they didn’t want to be there.
It’s a shame as this place could and should be 5 stars if it was just down to the quality of our meals. Five stars for the food, 2 stars for cleanliness and 3 stars for the staff.
Gormless staff. They didn't know whether they sold doggy ice cream, even though there was a sticker on the ice cream fridge advertising it. Apparently though they don't. Not that they were going to find out. Then they happily sold me a cup of tea before telling me they had no sugar. Shambles. This was the big one on the front. Also, why advertise the app for it not to be active?
Disappointed with Haddock dry .but had to wate 30 min for pudding. As they had lost ticket .when it came ,girl said they lost ticket .but No sorry .so not happy ????.
Just no. Staff need retraining in the kitchen handling the food with their bare hands literally dishing the food out onto the plates with their bare hands.touching their faces ect then retouch the food..no gloves or tongs. I feel sorry for those who are about to eat it... Disgusting. ????we sat and watch staff then they can out of kitchen to cuddle their children.then without washing their hands went back to handling food..
There are several branches of Jerome's. The one on the sea front gets mega busy but this one in the Promenades is a gem.
Friendly staff, gorgeous cakes and of course the famous ice creams.
Really enjoy the range of ice creams... and for a special treat the sundaes! Coffee is really nice and available in 3 sizes (illustrated with mugs so you can make informed choice. Staff were lovely, chatty and efficient.
Food was amazing but had already finished food before drinks arrived..
Excellent spotlessly clean cafe. Staff cheerful and welcoming. Coffee was hot and cakes were fresh and delicious!! Thank you. X
Place Pictures
Jeromes Cafe Info
Amenities
Service options
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Outdoor seating
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Takeaway
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Dine-in
Highlights
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Great tea selection
Accessibility
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Wheelchair-accessible entrance
Offerings
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Coffee
Dining options
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Dessert
Amenities
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Good for kids
Atmosphere
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Casual
Crowd
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Groups
Payments
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NFC mobile payments
Today
Opening Hours
| Monday | 08:30 AM - 05:30 PM |
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| Tuesday | 08:30 AM - 05:30 PM |
| Wednesday | 08:30 AM - 05:30 PM |
| Thursday | 08:30 AM - 05:30 PM |
| Friday | 08:30 AM - 05:30 PM |
| Saturday | 08:30 AM - 05:30 PM |
| Sunday | 10:30 AM - 04:30 PM |
How to go there
Location
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