New City Chinese

+44 1443 832196

1 High St, Fleur-de-lis, Blackwood NP12 3UD United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About New City Chinese

New City Chinese place has received both positive and negative feedback from customers. In order to provide a thorough analysis of the strengths and weaknesses of the restaurant, let's examine each comment individually.

The first comment is highly positive, stating that the King prawns and mushrooms with garlic sauce were outstanding. This suggests that the restaurant is capable of delivering delicious and impressive dishes.

The second comment, however, highlights a negative experience. The customer had to wait longer than expected for the delivery, was charged more than the initial quote, and some items were missing from the order. This indicates that there may be some issues with the restaurant's delivery service and attention to detail in regards to orders.

The third comment also expresses disappointment with the food, mentioning a lack of taste and poorly cooked rice and chips. This implies that there may be inconsistencies in the quality of the food preparations, as the customer had previously enjoyed the restaurant but had a negative experience this time.

The fourth comment is more positive, indicating that the food was tasty and the service was good. This suggests that the restaurant is capable of providing a satisfying dining experience, especially for customers who choose to dine in-store rather than getting takeout or delivery.

The fifth comment highlights a discrepancy in the restaurant's opening and closing times. This can be seen as a weakness as it may lead to confusion or inconvenience for customers who try to place an order during the specified time but cannot reach the restaurant.

The sixth comment is relatively neutral, stating that the customer has usually enjoyed the restaurant but had a subpar experience with their last takeaway. This implies that the restaurant may have inconsistent quality control and customer satisfaction.

The final comment is highly positive, stating that the food is great and recommending the restaurant. This indicates that there are instances where the restaurant successfully delivers on customer expectations and provides a positive dining experience.

Based on these comments, we can identify several strengths and weaknesses of New City Chinese place:

Strengths: - The ability to deliver outstanding and impressive dishes, as seen in the positive comments regarding the King prawns and mushrooms with garlic sauce and the Beef & Tomatoes dish. - Positive experiences with in-store service, with comments mentioning good food and quick service. - Positive recommendations from satisfied customers.

Weaknesses: - Inconsistent quality and customer satisfaction, as seen in comments expressing disappointment with the taste, food preparations, and missing items. - Issues with the delivery service, such as longer wait times and mistakes in the order. - Inaccurate or confusing information regarding opening and closing times.

Overall, New City Chinese place has the potential to provide a great dining experience, as exemplified by some positive comments. However, there are areas that need improvement, particularly in terms of consistency, quality control, and customer service. By addressing these weaknesses, the restaurant can work towards creating a more reliable and satisfying experience for their customers.

Best TL Reviews

Just ordered King prawns and mushrooms, with garlic sauce, it was absolutely outstanding, extremely impressed, my Partner had the Beef & Tomatoes, his too was outstanding! Best food we’ve had for a very longtime! 10/10

Ordered for the first time today, was told 45 minutes too an hour £22.10 . An hour and 35 minutes later turned up only for the delivery driver to say £23.10 , no poppadoms which I ordered, prawn crackers were damp and no taste on the beef curry whatsoever. Phoned to complain then half hour later driver turned up with my £1 and an apology for the missunderstanding which I accepted. Butt the food was very below par and won't never order again

Used to be lovely had it last night awfull no taste to food rice was half empty chips weren’t cooked never again

food was tasty apart beef in the beef curry was inedible and chips were vile. would order again but would get chkn curry with no chips!

Really good food. Good service, ordered in store and it came quickly.

got food from here and it was delicious but it states they close at 11:30 and don’t answer the phone after 10:30 or even earlier

I've always liked it here..only last nights takeaway was a bit ropey

Great food I would definitely recommend