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Helen's Fish & Chips

+44 151 639 5758
49 Mount Pleasant Rd, New Brighton, Wallasey CH45 5EN United Kingdom of Great Britain and Northern Ireland
Open Today: -

Quick Facts About Helen's Fish & Chips

Helen's Fish & Chips place receives mostly positive comments, with customers praising the excellent fish and chips with generous portions. The staff are described as super friendly, creating a welcoming atmosphere. One customer even compares Helen's to Tsang's, a popular fish and chip shop that was located in the same spot many years ago. This comparison suggests that Helen's is on par with a well-regarded establishment from the past.
According to one 5-star review, Helen's Chippy is considered the best chip shop in the area. The reviewer highlights the freshly cooked chips, nicely cooked fish, and particularly praises the salt and pepper chips as being amazing. They also mention the friendly staff and the fact that they received some free chips, which they appreciate as a nice touch from Helen. This positive review indicates that Helen's stands out among other chip shops in the Wirral area, providing high-quality food and friendly service.
Another customer states that they always order the won ton soup from Helen's and describe it as fantastic. They express their intention to order it regularly in the future and consider it a highlight of their experience at the restaurant. This demonstrates that Helen's offers a delicious won ton soup that leaves a positive impression on customers.
One reviewer highly recommends Helen's Chippy, particularly emphasizing their well-cooked scallops, fish, and chips. They have never had a complaint and describe the food as nice. This reflects the consistency and quality of the food items offered at Helen's. The reviewer's recommendation further reinforces the positive reputation of the restaurant.
However, there is one negative review that discourages potential customers from visiting Helen's. The reviewer claims that the food is disgusting, specifically mentioning the salt and pepper chips, ribs, chicken wings, and duck. They describe the salt and pepper chips as a portion of chips with raw onions thrown on top and complain about the quality of the meat in their other dishes. This negative review suggests that Helen's may have some inconsistencies in their food and may not please everyone's taste.
Despite this negative review, the majority of comments express satisfaction with the taste and portions of the food. Customers describe the food as tasty, great value, and highlight the huge portions. This positive feedback further strengthens the notion that Helen's Fish & Chips place provides quality food and value for money.
There is another mixed review that praises the chips at Helen's but criticizes the Chinese dishes. The reviewer enjoyed the chips but was disappointed with the texture and flavor of the sauces in their Chinese meals. However, they mention that the rice was nice. This suggests that while Helen's excels in their fish and chips, there may be room for improvement in their Chinese dishes.
In conclusion, Helen's Fish & Chips place has several strengths worth noting. They receive positive reviews for their excellent fish and chips with generous portions. The staff is described as super friendly, creating a welcoming atmosphere for customers. Helen's is compared favorably to a well-regarded fish and chip shop from the past, further reinforcing their reputation. The positive reviews highlight the freshly cooked chips, nicely cooked fish, and especially praise the salt and pepper chips. Customers recommend the won ton soup and appreciate the consistent quality of the food. However, there are some negative points raised in a few reviews, mentioning problems with certain Chinese dishes and inconsistent food quality. Nonetheless, the majority of reviews express satisfaction with the taste and portions of the food. Overall, Helen's Fish & Chips place appears to have strengths in terms of their food quality, customer service, and generous portions, but there may be room for improvement in their Chinese dishes.


Best TL Reviews

Fish and chips was excellent with really generous portions. Staff were super friendly. On a par with Tsang's, which was at the same location many years ago (about 1985 !)
5 ⭐️ I’ve been to some good chippys and majority around the Wirral are bad ones! All I can say is Helen’s Chippy is the Mecca of all Chip Shops at the moment in my opinion - freshly cooked chips, Fish is cooked nicely, but the Salt n Pepper Chips well they were like out there on planet Mars THEY WERE were amazing!! Me the wife and our little furry friend thoroughly enjoyed it (who had a couple of nice sausages bye) and we got some free chips thrown in as well, nice touch Helen thank you ???? go figure ???? ????????
First time ordering won ton soup tonight- fantastic, will be ordering this all the time Always cheerful ???? Always get what I ask for and the food I'm told is nice, if you are fond of chips this is the place, scollops and fish are very well cooked, I have never had a cause of complaint, totally recommended.
Want disgusting food? This is the place for you. Salt and pepper chips was literally a portion of chips with some chunks of raw white onion thrown on.
Ribs the meat had to be ripped off the bone.
Salt n pepper chicken wings, well was more like saliva an pepper, slimey and jelly like.
Duck looked like it had been in a blender.
Just avoid!
Excellent !! Great traditional Chinese chippy , great food at reasonable cost . The fish is especially good .
food took a little while, but was really tasty and great sized portions!
Great tasting food - huge portions. Really good value
Total waste of money. The chips were really nice i have to say but also got a free portion of salt and pepper chips (we would have ordered something other than chips if we'd known....overload of chips haha). The Chinese meals however were thrown.
We know people that love this chippy so maybe it was a one off but after reading some reviews that doesn't seem to be the case. The sauces in them were all gloopy, glue like...thick, lacked in colour and most importantly flavour....the rice was nice though, just didn't eat it as no sauce.
So....to summarise...we ended up having a great chip butty but that was an expensive portion of chips !!

Place Pictures

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Helen's Fish & Chips Info

Amenities

Service options
  • Takeaway
Health and safety
  • Staff wear masks
Offerings
  • Kids' menu
  • Late-night food
  • Vegetarian options
Dining options
  • Lunch
  • Dinner
Atmosphere
  • Casual
Payments
  • Cash only