Hollybush Inn

+44 1443 201802

Main Rd, Church Village, Pontypridd CF38 1PS United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Hollybush Inn

The Hollybush Inn has received mixed reviews from customers. While some praise the new management, friendly service, and good food, others have had negative experiences with slow service and subpar food.

One of the strengths of the Hollybush Inn that has been mentioned is the availability of fresh brewed, freshly ground real bean coffee for £2 a cup. This is seen as a positive aspect of the pub and shows that they are offering quality beverages at an affordable price.

Another strength mentioned is that the pub does not try to rush customers through their meals. Some customers appreciate this slower pace and feel that it allows them to enjoy their meal without feeling pressured.

The new owners of the Hollybush Inn have also been praised for being friendlier than the previous owners. This change in management has improved the overall atmosphere of the pub and has made it a more enjoyable place to visit.

In addition, the pub has received positive feedback for its good beer selection and for providing a great local pub experience. Customers appreciate the atmosphere and feel that it is a nice place to visit with friends and family.

On the other hand, there are weaknesses that have been highlighted by customers. One customer mentioned that they were the only ones in the pub for a pre-ordered lunch with a group of 13 people. This suggests that the pub may not be attracting a lot of customers, which could be a concern for the business.

Another customer expressed disappointment with the food, stating that it was not as good as previous years. This suggests that there may be inconsistency in the quality of the food being served at the pub.

There was also a complaint about being charged an extra £10 for 5 coffees. This could be seen as an issue with the pricing and transparency of costs at the Hollybush Inn.

One customer mentioned that the pub needs a facelift as it appears tired. This suggests that the pub may not have invested in updating its facilities and decor, which could impact the overall customer experience.

There was also a complaint about slow service, with one customer waiting over 20 minutes for their latte coffees, only to be served cups of black coffee with a jug of milk. This suggests that there may be issues with efficiency and accuracy in the service provided at the pub.

Overall, the strengths of the Hollybush Inn include the availability of quality coffee, the slower pace of service, friendlier management, good beer selection, and a nice local pub atmosphere. However, weaknesses such as low customer turnout, inconsistent food quality, concerns about pricing transparency, outdated facilities, and slow service need to be addressed in order to improve the overall customer experience at the pub.

Best TL Reviews

Gutted to say we were only people for 'pre ordered lunch. 13 of us . Had to let staff know on every course we were ready, overall food nothing like previous years and to top.it off was charged extra £10 for 5 coffees. #disappointed

My local pub is now better than ever with new friendlier management. Unfortunately I know there are a few people who don't want them to succeed and are happy to try to ruin someone's livelihood through negative weird of mouth. As new owners who have had a difficult start, maybe some feedback would be a good place to start.

I suppose my message is, see for yourself.

I love that they have fresh brewed, freshly ground real bean coffee for £2 a cup. Banging. I also do like the fact that they don't try and stuff food down your neck. I don't see the issue in saying "I'm ready when you are" but that seems to be an issue for some people for some strange reason

My honest opinion: great pub, nicer owners than previous, great food, good beer, friendly service. What more do you need from your local pub?

Had Sunday lunch last week, 26/11/17, it was excellent. The meal was a proper home cooked meal with no scrimping on the meat, vegetables or gravy etc,. Excellent value for money. Looking forward to going back, maybe this weekend!!

Had nice night with freinds lovely meal nice start

New Management and beers

Good atmosphere for a newly reopened venue

Will be restarting meals after Kitchen refurbishment in September approx

Been revamped to be nice local village pub for now. Try it out

The last review was unfair. We don't do latte's as you were told! The food here is excellent. Sunday lunch is beautiful.

Nice local pub with helpful staff. Just been refurbished to a high modern spec - nice. Good menu choice and a clean beer garden/terrace when the weather is kind.

This once was a lovely pub but it's tired and needs a facelift. Ordered 2 latte coffees which took over 20 min to appear. Cups of black coffee with jug of milk arrived. . Not impressed