Quick Facts About Houghton Arms
Houghton Arms has received mostly positive comments regarding its atmosphere, beer selection, pricing, and customer service. These strengths contribute to its popularity and repeat customers. However, there are also some weaknesses that need to be addressed, such as the potential for attracting trouble during busy summer periods and the disregard for local residents.
One strength of Houghton Arms is its warm and friendly atmosphere. Customers have described it as being comfy, with a brilliant atmosphere and great bar staff. This indicates that the pub has created a welcoming and enjoyable environment for its patrons. The positive comments about the quiz night on Mondays suggest that Houghton Arms also offers engaging events that encourage customers to return.
Another strength is the variety and quality of the beer selection. Customers mention having usual beers on tap and Pedigree on cask. The fact that patrons appreciate the taste and quality of the beer suggests that Houghton Arms takes care in choosing its offerings. Good prices are also mentioned, indicating that the pub provides affordable drinks, which can attract a wide range of customers.
The customer service at Houghton Arms is highly regarded. One comment specifically mentions the pub going above and beyond to assist a customer who was wet from the rain. The staff welcomed them inside, provided non-alcoholic beverages, and arranged for a taxi. This level of service demonstrates that the staff at Houghton Arms are attentive, caring, and willing to assist their customers in various situations.
Houghton Arms also has a beer garden, which is considered a positive aspect, as one comment mentions enjoying it. Beer gardens can provide a nice outdoor space for customers to relax and socialize during warm weather, attracting those who prefer open-air environments.
Despite its strengths, there are a few weaknesses that have been mentioned by customers. One notable issue is the pub's tendency to get busy in the summer and attract trouble. The comment about the karaoke being on full blast and not being considerate of local residents indicates that there may be a lack of communication or regard for the surrounding community. This could potentially create a negative perception of Houghton Arms and harm its reputation.
To address this weakness, Houghton Arms could implement measures to control the noise level during busy summer periods and ensure that the pub's activities do not disturb the local residents. This could involve setting volume limits on amplified music or improving sound insulation within the pub to minimize noise pollution.
Another weakness mentioned is the quality of some customers attracted to the pub during busy periods. The comment suggests that there is room for improvement in attracting a better quality of customer. Houghton Arms could address this by implementing stricter entry policies or ensuring that security measures are in place to prevent any troublemaking or disruptive behavior.
In conclusion, Houghton Arms has several strengths, including a welcoming atmosphere, good selection and pricing of beers, and excellent customer service. However, there are also some weaknesses, such as attracting trouble during busy periods and disregarding local residents' concerns. By addressing these weaknesses and implementing measures to ensure a more peaceful and considerate environment, Houghton Arms can further enhance its reputation and maintain its status as a popular and enjoyable pub.
Best TL Reviews
Really nice pub. Usual beers on tap. Pedigree on cask. Like this place. Quite busy.
Comfy, friendly, good beer, good prices+ beer garden.
I was with a young Ghanaian girl, soaked from the rain.
We wers welcomed inside, had a coke and a taxi was called for us.
The people were so friendly and helpful, knowing they would not make money out of us.
I will defiantly return here.
Great quiz night on a Monday
Brilliant atmosphere and great pint
Sweet with great bar staff
gets busy in summer always seems to attract trouble. They have absolutely no respect for local residents as sometimes in summer the karaoke is on full blast. idea turn it down a notch or 2 stop the idiots going in and I'm sure it would attract a better quality of customer
Great nice clean pub. Reasonable priced drinks as well
Houghton Arms Info
Amenities
Service options
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Outdoor seating
Health and safety
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Staff required to disinfect surfaces between visits
Highlights
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Bar games
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Karaoke
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Live music
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Live performances
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Quiz night
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Sport
Accessibility
Offerings
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Alcohol
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Beer
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Free water refills
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Spirits
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Wine
Dining options
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Seating
Amenities
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Toilets
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Wi-Fi
Atmosphere
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Casual
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Cosy
Crowd
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Groups
Payments
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Debit cards
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NFC mobile payments
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Credit cards
Today
Opening Hours
| Monday | 02:00 AM - 11:00 PM |
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| Tuesday | 02:00 AM - 11:00 PM |
| Wednesday | 02:00 AM - 11:00 PM |
| Thursday | 02:00 AM - 11:00 PM |
| Friday | 02:00 AM - 11:00 PM |
| Saturday | 02:00 AM - 11:00 PM |
| Sunday | 02:00 AM - 11:00 PM |
How to go there
Location
Places
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