Quick Facts About ID's Touch
ID's Touch, based on the comments, has several strengths that make it a highly recommended place for nail services. These strengths include exceptional service, a friendly and welcoming atmosphere, attention to detail, professionalism, and a focus on customer satisfaction. However, there are also some weaknesses mentioned that need to be considered.
One of the strengths of ID's Touch is the exceptional service provided by the owner. Clients appreciate her friendly and professional demeanor, making them feel comfortable and valued. The owner's personal approach creates a pleasant and personalized experience for customers, which contributes to their overall satisfaction. Additionally, the atmosphere of the place is praised for being clean and beautiful, enhancing the overall experience for clients.
Another strength of ID's Touch is the attention to detail and expertise displayed by the owner. She is described as informative and knowledgeable, taking the time to explain the process and why certain techniques are used. This demonstrates a commitment to nail health and ensuring that customers' nails remain in good condition. This attention to detail contributes to customer satisfaction and creates a sense of trust between the nail technician and the clients.
The professionalism of ID's Touch is also praised in the comments. Clients appreciate the professionalism while still maintaining a caring and welcoming atmosphere. This implies that the owner and staff are able to strike a balance between being professional and creating a friendly environment. This professionalism contributes to the overall positive experience for customers.
Moreover, the owner's passion for her craft is highlighted in the comments. It is mentioned that she pays great attention to detail, and the quality of her work is reflected in the outcome. This passion and dedication to her craft result in a high level of customer satisfaction, as clients feel that they are getting a service from someone who genuinely cares about providing an excellent experience.
However, there are also weaknesses mentioned among the comments. One comment mentions a negative experience with the customer service over the phone. The client felt that the person who answered the phone was rude and unaccommodating. This reflects poor customer service and should be taken into consideration by the management of ID's Touch as it can deter potential customers from visiting the salon.
In conclusion, ID's Touch has several strengths that contribute to its positive reputation. These strengths include exceptional service, a friendly and welcoming atmosphere, attention to detail, professionalism, and a passion for the craft. However, there is also a weakness in terms of a negative customer service experience over the phone. Overall, these comments demonstrate that ID's Touch is a popular place for nail services and is highly recommended by its clients.
Best TL Reviews
At 27 YO I finally decided to get my nails done for the first time. I was excited yet didn’t know what I should get/ expect. After seeing all the good reviews I chose to go to IDs Touch. I got a gel full set. The owner did my nails and did a fantastic job! She was super friendly, professional and made my experience personal and pleasant. And the atmosphere was very clean and beautiful. I look forward to coming back. I won’t go anywhere else but IDs Touch to get my nails done. 10/10 recommend this place!
Why doing your nails elsewhere ? Best place I have ever been . The girls were so friendly , kind and very fun to talk with . Best experience ever doing my nails. Oh and what about my nails ?? They are sooo perfect , I love them !!
ID is a splendid place to go, the professionalism that was kept but still had that caring, homely atmosphere ~ They really pay attention to what the customer wants and really focuses on what is best for them. Please wear a mask for respect, and call in for appointments.
Keep up the great work, lovely job my dear ~☆
These nails were on her client, Katherine Robertson.
First time at ID'S. Won't be my last! ID is so friendly and talkative (and yes her English is excellent). She was very informative of everything she did and why she did it that way. Her goal is to keep our nails healthy. I have finally found my forever nail tech! You won't be disappointed!
Very polite and made sure I was very comfortable. I recommend a pedicure/manicure. Definitely will be back!
It's always pampering and fun to get my mani/pedis done by her. I had these done the day before my recent wedding. I love them and so did my husband and all of our guests. She always does an amazing job. ❤️
I’m sure they do great work. But I’m giving one star. Whoever answered the phones around 6pm on 7/22. Was incredibly rude. I had asked for an appointment for a sunset pedicure(wanted all the perks but the nail polish) because I had just gotten them painted the week prior. A friend was treating me to this pedicure. She rudely stated “well if I can’t paint your toes… what am I going to do?” I asked her for everything else that that specific pedicure came with, I could still have exfoliation, massage/lotion, paraffin add on, etc. just didn’t want paint. Never went never will.
My first time at this shop and definitely won’t be the last I visit. ID treats here clients like family, I felt like I was talking and visiting with a friend. I love my nails-She pays attention to detail, her passion for her craft shows in her work. Come get pampered by ID, you won’t be disappointed.
Place Pictures
ID's Touch Info
Amenities
From the business
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Identifies as women-owned
Accessibility
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Wheelchair accessible parking lot
Payments
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Debit cards
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 10:00 AM - 06:30 PM |
| Wednesday | 10:00 AM - 06:30 PM |
| Thursday | 10:00 AM - 06:30 PM |
| Friday | 10:00 AM - 06:30 PM |
| Saturday | 09:30 AM - 06:30 PM |
| Sunday | 11:00 AM - 04:00 PM |
How to go there
Location
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