Infinity Nails

Strengths: 1. A highly skilled nail technician named Pinky is praised for consistently fixing customers' nails and providing exceptional service. 2. The availability of nail technicians is mentioned positively, with a specific recommendation for Pinky at station 8. 3. The salon offers color acrylics for the holidays, indicating that they provide a wide range of nail services and seasonal options. 4. The reviewer mentions that Hannah has provided pleasant service on multiple occasions, suggesting that the salon employs multiple competent nail technicians. 5. The salon allows walk-ins, providing convenience for customers who may not have made appointments.

Weaknesses: 1. One customer had a negative experience with a different nail technician, Tim, suggesting that the quality of service may vary depending on the individual technician. 2. A customer who had their toes done experienced the polish coming off on multiple occasions, indicating poor-quality service and inconsistent application of polish. 3. Another customer complains about their gel fill and pedicure, stating that the gel polish came off just one day later, hinting at subpar workmanship. 4. There is a complaint about the service being interrupted when a regular client arrived, suggesting a lack of proper attention and prioritization of customers. 5. Multiple customers mention their dissatisfaction with the longevity of the polish, indicating a potential issue with the salon's application techniques or products. 6. There are allegations of the salon potentially diluting their polishes or using cheaper products, raising concerns about the salon's commitment to quality. 7. A customer mentions receiving hostility and no apology when they returned to have their polish redone, suggesting poor customer service and an unprofessional attitude. 8. The same customer mentions that the polish came off multiple times even after it was redone, indicating a lack of attention to detail and consistent issues with the salon's application methods. 9. There is a negative comment about the appearance of one of the nail technicians, implying a lack of professionalism in the salon's hiring and managerial practices. 10. One customer mentions that the wait time can be long, particularly on Saturdays, indicating potential inefficiencies in appointment scheduling and customer flow management.