Quick Facts About Jaipur
Jaipur Palace, located in Porthcawl, has received a mix of positive and negative reviews from customers. In order to understand the strengths and weaknesses of the restaurant, it is important to analyze and evaluate the comments provided.
Starting with the positive feedback, one customer mentions that this was the best Indian meal they have had since moving to Wales. This is a significant compliment and indicates that the restaurant excels in preparing delicious Indian cuisine. Another comment praises the attentive staff, highlighting the quality of service provided by the employees. This suggests that the restaurant values customer satisfaction and prioritizes meeting the needs of its patrons.
Furthermore, the prompt service and delicious food are also mentioned positively by other customers. The fact that the food was served piping hot on hot plates indicates attention to detail and a commitment to providing quality meals. Several customers mention the excellence of the chicken and lamb dishes in particular, showing that the restaurant excels in preparing these meats.
Additionally, the restaurant receives praise for its customer service. Words such as "excellent," "friendly," and "welcoming" are used, indicating that the staff goes above and beyond to create a positive dining experience for customers. One customer even mentions that the chef made a special dish as per their request, showcasing the willingness of the restaurant to accommodate specific preferences.
However, not all feedback is positive. One customer expresses disappointment when seeking further information about menu options, as the staff member was unable to provide the necessary details. This suggests that the restaurant may need to improve its knowledge and communication regarding the dishes it serves. However, the customer also mentions that this issue would not deter them from returning, indicating that the overall positive experience outweighs this minor flaw.
Another negative comment highlights the poor quality and taste of the Indian meal, describing it as unappetizing and tasteless. This shows that the restaurant may have inconsistencies in the preparation and flavoring of their dishes, as one customer even compares two different curries that tasted and looked the same. Such complaints about the quality and taste of the food indicate weaknesses in the restaurant's culinary skills and consistency.
Furthermore, the comment about charging £1 for a single poppadom is seen as an issue by the customer, who finds it unbelievable. This suggests that the restaurant may have pricing policies that some customers may find unfavorable, potentially affecting their overall perception and satisfaction.
Lastly, one customer concludes that the positive reviews for the restaurant may be skewed by individuals who are drinking on the seafront and not fully evaluating the quality of the food. This comment raises concerns about the authenticity and reliability of the positive reviews, which could impact potential customers' trust in the restaurant.
In summary, Jaipur Palace in Porthcawl receives praise for its delicious Indian cuisine, prompt service, and attentive staff. The restaurant is commended for its excellent customer service, willingness to accommodate special requests, and the quality of their chicken and lamb dishes. However, there are areas that need improvement, such as providing more information about menu options, maintaining consistency in food quality and taste, and addressing pricing concerns. The doubts raised about the authenticity of some positive reviews also present a potential challenge for the restaurant. Overall, while Jaipur Palace demonstrates strengths in certain aspects of its operations, it must address the weaknesses raised by customers' feedback to enhance the overall dining experience.
Best TL Reviews
I’ve lived in Wales for 15 years and my husband and I both agreed that this was the best Indian meal we’ve had since moving here. Huge compliments to the chef and staff who were very attentive. Will definitely be coming back when we’re next in Porthcawl.
I had a starter, main and an alcoholic drink. The food was delicious. Prompt service. I was a little disappointed when I asked for a bit more information on options on the menu and the member of staff couldn't help much. It wouldn't stop me going back!
First visit. Everything I've been looking for
. Bhiriani was superb. I complimented the chef who is the owner. Food was piping hot, served on hot plates. And a plate warmer on the table. The chicken and lamb was superb. Good service too. Can't wait to go back. Nothing like this in Neath.
Had a lovely meal with family, excellent customer service. The food was amazing!!! Chef made a special spicy butter chicken for my niece as requested. Would highly recommend this place.
Great food here, All is really nice and service is always good and friendly. No need to book unless your going when it may be busy like a Friday Saturday night (Although I only ever go when it's quiet)
Really good customer service. All the staff were friendly and welcoming. The food was amazing would definitely go again!
Sorry very poor effort. The most unappetising Indian meal I've had, and one of the most tasteless meals I've eaten. And also £1 for 1 poppadom, unbelievable.
The worst curry iv ever had, had two diffirent curry’s, both looked and tasted exactly the same but other had more spice. The good reviews must be by the people who are drinking beer on the sea front and going in half cut. Such a shame as in a good location and by some of bad reviews regarding the curry I’m not the only person who thinks the curry is bad.
Place Pictures
Jaipur Info
Amenities
Service options
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No-contact delivery
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Delivery
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Takeaway
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Dine-in
Health and safety
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Staff required to disinfect surfaces between visits
Accessibility
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Wheelchair-accessible entrance
Offerings
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Late-night food
Dining options
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Dessert
Amenities
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Good for kids
Atmosphere
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Casual
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Cosy
Crowd
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Groups
Planning
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Accepts reservations
Today
Opening Hours
| Monday | 05:30 AM - 10:30 PM |
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| Tuesday | 05:30 AM - 10:30 PM |
| Wednesday | 05:30 AM - 10:30 PM |
| Thursday | 05:30 AM - 10:30 PM |
| Friday | 05:30 AM - 11:00 PM |
| Saturday | 05:30 AM - 11:00 PM |
| Sunday | 05:30 AM - 10:30 PM |
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Location
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