Jenny Nails

+1 626-334-7236

849 S Lark Ellen Ave, Azusa, CA 91702 United States of America

Open Today: -

Quick Facts About Jenny Nails

Jenny Nails place has both strengths and weaknesses based on the comments provided. Let's discuss them in detail.

Strengths:

1. Cheapest price: According to a user, Jenny Nails place offers the cheapest price for nails. This can be seen as a strength as it attracts customers who are looking for affordable services.

2. Friendly staff: Multiple comments mention that the staff at Jenny Nails place is friendly. This is a positive aspect as good customer service can enhance the overall experience.

3. Good service (for some): One commenter mentions that Tom, a staff member, did a very nice job with their nails, charging a reasonable amount. This suggests that there are competent technicians at Jenny Nails place who can provide satisfactory service to customers.

Weaknesses:

1. Inconsistent closing time: A major drawback mentioned by a commenter is that Jenny Nails place does not close at the stated time. This inconsistency in closing time can be frustrating for customers who plan their visits accordingly.

2. Sloppy work and language barrier: A user complained about sloppy work done by technicians who hardly spoke English. This is a weakness as it reflects negatively on the expertise of the staff and their ability to communicate with customers effectively.

3. Hygiene and cleanliness: Another comment highlights the poor hygiene and cleanliness of Jenny Nails place, stating that it is rundown and dirty. This can be a significant weakness as customers expect a clean and pleasant environment when getting their nails done.

4. Strong fumes and ventilation: A user expressed dissatisfaction with the strong fumes in the salon, stating it was hard to breathe. This indicates a lack of proper ventilation, which can make the salon uncomfortable for clients and technicians alike.

5. Negative experience with a specific technician: One commenter had a terrible experience with a pedicure given by Maria. The user mentioned pain, rough treatment, burning sensation, and a rash as a result. This highlights a weakness in the quality of service provided by certain technicians, putting customers' wellbeing at risk.

6. Overcharging: A customer felt they were overcharged for the services received, stating that they paid $60 for something that should have cost $30 at most. This suggests a lack of transparency in pricing, which can lead to customer dissatisfaction and feelings of being ripped off.

Overall, while Jenny Nails place has affordable prices and friendly staff, it faces significant weaknesses such as inconsistent closing time, sloppy work, language barriers, poor hygiene, strong fumes, negative experiences with particular technicians, and overcharging customers. These weaknesses need to be addressed in order to improve the overall quality of the salon and customer satisfaction.

Best TL Reviews

Cheapest price you'll get.

Friendly staff.

Good service.

But they DO NOT CLOSE AT 8.

They will take their las customer at 6.

That gets annoying.

Very sloppy work, the ladies hardly spoke English. They didn't even use nail clippers to cut my toe nails plus they hurt my mother toe nail really bad it looks like it might get infected. These people need to pay attention to what they are doing! The entire store reaks of high strong fumes could barely breathe... 0 stars if possible. We came here bc it was the nearest place open DO NOT GO HERE.. at your own risk. We might just find a lawyer.

First of all, the selection of colors which are offered to you are sparse and few.

Yhis place is screaming renovation. It is the most rundown and dirty salon's I have ever been to.

I would only recommend the man named Tom. He did a very nice job with my nails. Tom did my hands and did a very nice job and charged me a reasonable amount.

The pedicure woman who I was given was named Maria. She should be fired! I visited this place the week before Christmas. She (Maria) gave me a pedicure and not only caused me much pain during my visit but afterward when I went home with a great deal of pain. She was very rough with me, digging and butchering my feet working on ingrown toenails. Then when she applied the callus removal solution she got it on the tops of my feet and my ankles which gave me a burning sensation while I was in the chair. When she went to rinse off the solution she didn't run the water at first she had me put my fee back into the water of the foot bath and rinsed my feet with the standing water rubbing the solution on my legs with the same water and this caused me to get a rash all over my ankles and calves. I was leaving for my Christmas vacation out of state and had to deal with the major discomfort the entire trip.

they charged me $60 for something that should have been $30 at the most!!! the staff was really nice and friendly but at the end of the day, it’s truly about how the nails look. I got ripped off.

I've been going here for years hannah is the best. Great prices as well.

Absolutely not.

This place is my go-to nail salon. They may try to sneak in some waxing though. Staff is nice.

Horrible service rude people who work there and i dont recommend. I got treated rudely if you do read this there's a place called Nails Plus and Spa on Azusa and it's a great place they are friendly they take their time they listen to what exactly you're asking for highly recommend Nails Plus and Spa on Azusa