Quick Facts About Taylor's Nails and Spa
Taylor's Nails and Spa place is a nail salon that has received a mix of positive and negative comments from customers. In order to identify the strengths and weaknesses of the salon, it is important to analyze the comments and feedback provided.
One of the strengths of Taylor's Nails and Spa place is their ability to provide a luxury and relaxing experience. One customer mentioned that their luxury pedicure was like the most relaxing massage, and it made their feet beautiful. This indicates that the salon has the ability to provide a high-end and rejuvenating experience for their customers. Additionally, the customer mentioned that their hands now look beautiful as well, indicating that the manicure services are also of good quality.
Another strength of the salon is the personalized service and attention to detail. A customer mentioned that the staff at the salon called them by their name and that their nail technician, Deena, always takes good care of them and what they want done. This personalization and attention to customer preferences can lead to a positive and satisfying experience for the customers.
Reasonable prices and good value for money is another strength that has been highlighted in the comments. One customer mentioned that the salon does a great job at reasonable prices, which indicates that the salon provides good quality services without charging exorbitant prices.
However, there are also some weaknesses that can be identified based on the comments. One customer mentioned that they had a bad experience because the gel polish peeled off several nails the next day, despite paying extra for it. This indicates a lack of durability and quality in the gel polish used by the salon. Another customer also mentioned that their nails had gaps and they were made to bleed during the service. Additionally, when they asked for the issues to be fixed, they were denied and also not offered a discount. This indicates a lack of customer service and unwillingness to rectify mistakes.
Furthermore, there is a mention of inconsistency in the service quality. While some customers mentioned that they have always been satisfied with the services provided by Taylor's Nails and Spa place, others had a negative experience. One customer mentioned that their nails looked terrible after a week and they won't be returning to the salon. This inconsistency in service quality can be considered a weakness as it indicates a lack of consistency and reliability in the services provided.
In conclusion, Taylor's Nails and Spa place has strengths in providing a luxury and relaxing experience, personalized service, and reasonable prices. However, there are weaknesses in terms of durability and quality of products used, lack of customer service and unwillingness to rectify mistakes, and inconsistency in service quality. The salon would benefit from addressing these weaknesses in order to improve customer satisfaction and retention.
Best TL Reviews
So disappointed ☹️ I got a fill with gel polish and a pedicure with regular polish. The gel polish pealed off several nails the next day. I’ve never had that happen before. Definitely a waist of money, I paid extra for gel so it would last longer! I should have got polish it was cheaper!!
Last night. For part of my celebration of my 60th birthday, I got my daughter and I a mani-pedi. I splurged and did a luxury pedicure.
They had to do a lot of work on my feet but they made my feet so beautiful and the experience of it was was like the most relaxing massage. My daughter actually felt sleepy from her pedicure afterwards.
My hands now look beautiful too.
Both my daughter and I were flashing each other with our hands on the ride home.
Loved it.
Because of the extra care on my feet, I tipped extra.
The experience was awful I only went because it was Sunday and my nail salon that I normally go to wasn’t available. The pedicure the man did was halfa** and my nails look absolutely terrible after a week. I will not be back and I’m pretty upset about the money I spent. If you had a good experience then that’s good for you but I wouldn’t recommend
First and last time customer. I am usually a go with the flow person but my nails had gaps in it and they kept making me bleed. I asked to fix the issues and they wouldn’t. I asked for a discount and they said they wouldn’t give me a discount. So I ended up paying and won’t be back. (I’ve never asked for a discount, usually if there is an error they will fix it anywhere else I go)
Always a great job and reasonable prices! Love them!
Love this place, I go in and they call me by my name. Deena is the best, she always takes good care of me and what I want done. I always recommend others to come here.
I took my mom here today after leaving Da-Vi nails because they were all yelling at us. The customer experience was amazing and they were so incredibly nice to her! She's been going through a lot lately and I thought the nails would cheer her up and they did it all so perfectly, in a timely manner, and with reasonable pricing! They really paid attention to detail as I saw while watching over them. My mom was so pleased and I hadn't seen her smiling that big in a while. We will definitely be returning and happy customers! :)
I have been going to Taylor for a year now and have never been disappointed! I have recommended so many to this salon because everyone does such a good job. I am very hard on my nails and Taylor fixes me up every time! Love this place.
Taylor's Nails and Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 10:00 AM - 08:00 PM |
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| Tuesday | 10:00 AM - 08:00 PM |
| Wednesday | 10:00 AM - 08:00 PM |
| Thursday | 10:00 AM - 08:00 PM |
| Friday | 10:00 AM - 08:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | 02:00 AM - 06:00 PM |
How to go there
Location
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