Quick Facts About Jr's Barbershop
Jr's Barbershop has received a mix of positive and negative comments from customers. In order to analyze the strengths and weaknesses of the barbershop, we will examine the comments one by one.
Starting with the negative comments, several customers mentioned issues with the quality of their haircuts. One customer complained that their fade was "chopped," with parts of their hair left uncut and uneven. Another customer mentioned that their left side had a patch missing and their sideburns were not properly faded in. These comments indicate that the barbershop may have inconsistency in the quality of their haircuts, with some customers experiencing subpar results. This is a clear weakness of Jr's Barbershop, as a haircutting establishment should prioritize providing consistent and satisfactory results to all customers.
Another aspect that was criticized by a customer is the poor customer service. The customer mentioned that they had two consecutive appointments for their children, but were 12 minutes late for the second appointment. Despite having ample time to accommodate the second haircut, the barbershop refused to provide the service based on their policy of not accepting clients who are more than ten minutes late. This strict policy and refusal to accommodate reasonable delays shows a lack of flexibility and customer-centric approach. Furthermore, the customer mentioned that the barbershop lacks a family-friendly atmosphere and may not handle difficult children well, which can be a red flag for parents seeking a place to bring their kids for haircuts. This negative experience with customer service highlights a weakness in Jr's Barbershop's ability to provide a satisfactory and accommodating experience for their clients.
In response to the negative comment about customer service, the owner of Jr's Barbershop engaged in a heated exchange with the customer. While the owner admitted to misspeaking on the phone, the overall tone of the response seemed defensive and confrontational. This interaction with a dissatisfied customer highlights a weakness in the barbershop's ability to handle customer complaints and resolve conflicts in a professional and amicable manner.
On the positive side, some customers praised the friendly and professional staff at Jr's Barbershop. They mentioned that the staff members were friendly and provided good service. One customer even referred to it as the "BEST Haircut Experience Ever!" This indicates that the barbershop has some strengths in terms of their staff being able to create a positive and comfortable environment for their customers. They also mentioned that the prices are reasonable, which is another strength of Jr's Barbershop. Affordable prices are often a draw for customers, especially if they can receive a quality haircut for a fraction of the cost compared to other establishments.
Lastly, a customer mentioned that they had an excellent experience with a specific barber named Gina, stating that she gave them their best haircut ever. Another customer praised Samantha, highlighting her skill in listening to customer preferences and delivering the desired haircut efficiently. These positive comments about specific barbers indicate that Jr's Barbershop has talented and skilled professionals on their team, which is undoubtedly a strength.
To summarize, Jr's Barbershop has both strengths and weaknesses. On the positive side, they have friendly staff, affordable prices, and barbers who have received praise for their skills. However, they seem to struggle with consistency in the quality of haircuts, as some customers have complained about uneven cuts and mistakes. Customer service is also a weakness, as they have been criticized for being inflexible and lacking a family-friendly atmosphere. The confrontational response from the owner further exacerbates the weakness in their ability to handle customer complaints. Overall, Jr's Barbershop has some areas that require improvement in order to provide a consistently satisfactory experience for all customers.
Best TL Reviews
My “fade” got chopped. Parts of my hair weren’t cut. Some parts were chopped. Left side has patch missing. Side burns weren’t faded in. My entire hair is uneven and choppy. Don’t recommend and won’t ever go back .
The customer service here is awful- absolutely do not go! I had two children appointments back to back (40 minutes allotted in total) in which we were 12 minutes late for. We have been going here for a year and this is the first time in the entire time we were late. They had over 20 minutes to fit the second cut in and refused to cut my other son's hair based on policy (over ten minutes). I guess the hair dresser just needed a break. I cannot imagine what they would do if your kids gave them a hard time giving hair cuts. My suggestion would be to go somewhere more reasonable who is looking for neighborhood clients versus just summer clients. We will not be back- do not bring your kids!
In response to the owner: Did I say anything that was incorrect? I noted we were 12 minutes late in which you confirmed on the call- I'm unclear what surveillance would add. At the end of the day, this is not a family friendly place. I agree I misspoke on the phone and shouldn't have used poor language but after you cut my first son's hair in less than twenty minutes and told me in the remaining twenty minutes you had that you couldn't cut my seconds childs hair I was more than a little annoyed. Please come into my place of business, I have way more flexibility you could learn something.
Been going to this barbershop for just over 3 years now and have always had a good experience. The staff are friendly, the prices are reasonable, and the location is convenient. I always look forward to my next haircut (and sometimes shave) as soon as my most recent one. Unfortunately, they're very understaffed so if possible, try booking your appointment at least at week in advance.
This place is a joke i was late by 5 mins no call to say if ur to late that we wouldn't be able to cut ur hair. When I get there they ask me my name n say it's to late to cut ur hair now. That our next apt would be next week. Late by 5 mins NO CUT!!!! NO CASH FROM ME OR ANYONE OF MY FRIENDS !!! mind u it was my 1st time going there never again
BEST Haircut Experience Ever! Beyond Professional! AMAZING Service & Staff! 1st time I've ever been and ill NEVER go anywhere else!! 10 STARS!
Gina gave me my best haircut ever!
If you have not met Samantha run don’t walk. This woman is the master of cuts. She works with you listening to every detail you want. She’s a straight shooter while making you feel so comfortable. She is there for you to make you feel the best you possibly can all while doing it in a time efficient manner.
Small, 4-chair shop with friendly and professional staff and awesome prices. $12 bought me a hair cut that I would normally pay at least $40 for. Looks great. Happy I found this little gem.
Place Pictures
Jr's Barbershop Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 08:00 AM - 06:00 PM |
| Wednesday | 08:00 AM - 06:00 PM |
| Thursday | 08:00 AM - 07:00 PM |
| Friday | 08:00 AM - 07:00 PM |
| Saturday | 08:00 AM - 03:00 PM |
| Sunday | 09:00 AM - 02:00 PM |
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Location
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