Quick Facts About Eyebrows By Afraa
Eyebrows By Afraa is a popular place for eyebrow threading services, with several strengths and weaknesses based on the comments provided.
One of the strengths of Eyebrows By Afraa is the efficient and quick service they provide. One commenter mentions that it takes only five minutes to get their eyebrows done, which is ideal for individuals with busy schedules. This efficiency allows customers to fit their appointments easily into their day without sacrificing too much time. Additionally, the staff is described as polite, creating a welcoming and comfortable environment for customers. This positive and friendly atmosphere is likely to make customers feel valued and appreciated.
Another strength lies in their ability to accommodate individuals with sensitive skin. One commenter mentions that they have very sensitive skin and the threading service provided at Eyebrows By Afraa is their savior. Threading is a gentler alternative to waxing, which can cause blisters and irritation for those with sensitive skin. By offering threading as an option, this establishment caters to a wider range of customers who may have specific skin concerns.
The owner, Afraa, is highly praised in the comments, with multiple individuals expressing their gratitude for her kindness and compassion. One commenter, who battled breast cancer, mentions that Afraa consistently showed care and concern for her well-being during her medical procedures. This level of personalized attention and empathy from the owner is likely to create a loyal customer base and a positive reputation in the community.
However, Eyebrows By Afraa also has some weaknesses based on the comments. One negative experience mentioned by a customer is the lack of attention to the specific requests made. The customer asked for their eyebrows to be waxed, but instead, they were threaded. Additionally, they requested specific lash sizes for extensions, but were given different sizes without consent. This lack of attention to detail may be a reflection of inconsistencies in the services provided, leading to customer dissatisfaction.
Another weakness hinted at in the comments is the inconsistency in service quality. One commenter expressed their disappointment in the unevenness of their waxed eyebrows, suggesting that this may be the result of a rushed service. Another customer mentioned a new employee who performs threading too quickly and roughly, resulting in thin eyebrows and one ruined in the process. These inconsistencies in service quality may stem from the hiring and training practices at Eyebrows By Afraa, which may need improvement to ensure consistently satisfactory outcomes.
Another issue highlighted in one comment is the inappropriate and insulting behavior of an employee who tried to sell an additional service. This kind of behavior can create a negative customer experience and may be seen as unprofessional. While this incident is mentioned as a one-time occurrence, it still indicates room for improvement in the sales and customer service approach of the establishment.
Despite these weaknesses, the overall impression of Eyebrows By Afraa seems positive. Many commenters express their love for the establishment and its staff, particularly owner Afraa. The positive experiences and satisfaction of loyal customers are likely indicative of the strengths that outweigh the weaknesses present in the comments. However, the management should take note of the negative feedback and address the issues mentioned to ensure consistent and high-quality service for all customers.
Best TL Reviews
I absolutely love this place! I have been going here for years to get my eyebrows threaded. I have very thick eyebrows that grow quickly and it takes 5 minutes at most to go in and get them done. As a student, I am busy with schoolwork and sports, but having to get my eyebrows done is not a problem at all to fit into my schedule. I get so many compliments about my eyebrows and when I recommend Eyebrows by Afraa to my friends, they also love it. They have a very polite staff and it is also a very warm and welcome environment.
Been going here for as long a I can remember. I can't do wax since it literally blisters my skin. I have very sensitive skin. Threading has been my savior. Only complaint is, they aren't closer to wear I live. I drive over 30 min just to get my eyebrows done. The owner Afraa has always been so nice. Especially when I had breast cancer and was going to Community for my Dr visits and surgeries. She always asked how I was doing and made me feel she really cared. Happy to say I am now 5yrs cancer free. Thanks for the amazing eyebrows! Hoping to see you soon.
I’ve been here before and it was ok kind of my back up place but yesterday I wanted my eyebrows WAXED and the 35. Lash MEDIUM and LONG.. the lady THREADED my eyebrows because it looks better.. not what I asked for they look ok but I don’t like threading. My lashes first she did short and medium did not ask for that she ripped them off literally and started applying the lashes again I felt the glue go inside my eye it burnt badly I was told everything but just a simple sorry or are you ok it was my fault the owner actually told me don’t worry your eyes look good??? I ended in the ER to get the glue out of my eye they had to stain my eye to find it and a steroid shot to calm down the reaction.. I would definitely take caution here the last picture is a hour after shot
I had my eyebrows waxed today by a younger lady and they were uneven from the rushed service I received. The end result looked like it was done by someone who is not licensed with zero schooling. I absolutely do not recommend this place. I didn’t realize my eyebrows were uneven till I got in my car and looked in my mirror. I am not one for confrontation but hopefully the picture I have posted saves someone else from making the same mistake I did.
I hate leaving this review, because I have been going there for years,and i love them. But somebody has to let them know. recently they hired a new lady, she does threading super fast, it feels rough. she needs to calm down little bit. she did my eyebrows twice this past month, she made them very thin first time she did it, now few days ago i told her to just clean it up but she ruined one of my eyebrow. i always prefer Afraa, but she was not there that time.
I absolutely love the way Afraa does my brows! My only complaint would be to not insult people as a way to get them to try a different service (this wasn’t Afraa, she’s always SO kind) I was told “you really need to clean your skin & all of your blackheads,” so I should use the derma plan service. It’s rude and you just don’t know what people are struggling with. It only happened once out of the years I’ve been going here but it definitely puts a sour taste in my mouth about the lengths people will go to get you to use a service. You can be kind & suggest a service, it works just as well :)
I’ve been going here for years, and Afraa really does an excellent job.
I have had terrible experiences with the same employee that the bad reviews are about.
However, I went in and spoke to Afraa.
She fixed my eyebrows and gave me her card so I can text her so I know when she is working.
Great customer service.
I love this place I have been going over two years I started after a bad experience on east street they kept making my real eyelashes fall out so I went to eyebrows by afra and at first I did normal lashes and then Shelley said try the mink lashes and I said okay and I have loved it ever since at first you may think it’s expensive but it’s so worth it they look beautiful and last so long and it’s cheaper just to go refill them and now Shelly moved I miss her but the new well not so new anymore girl draga omg she’s a dream come true she’s the best (sorry Shelly) but you trained her amazing I was scared to let her do mine and now I will never go to anyone else she’s sweet and amazing at her job and everyone here is always so nice I love afra they are so welcoming and amazing so if you aren’t going here stop what you’re doing and go these girls will have you thinking you belong on top model thank you ladies
Eyebrows By Afraa Info
Amenities
Health & safety
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Mask required
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Staff wear masks
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Staff required to disinfect surfaces between visits
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | Closed |
How to go there
Location
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