Quick Facts About Katie Nail
Katie Nail place has received mostly positive comments, indicating several strengths of the salon. One major strength is the friendliness of the staff and their ability to provide excellent customer service. Many customers mentioned how nice the staff was and how they were attentive to client requests. This is an important strength as it contributes to a positive and pleasant atmosphere for customers.
Another strength mentioned by multiple customers is the quality of the nail services provided. Customers reported that they were satisfied with the nail work, both for manicures and pedicures. There were compliments on the attention to detail, such as removing calluses and cleaning up cuticles. This is an important strength as it indicates that the staff are skilled and capable of delivering high-quality nail services.
The salon's affordability is also mentioned as a strength. Several customers commented on the reasonable prices, with one customer stating that they found their new nail salon due to the great prices. This is a significant strength as affordability can attract customers and encourage repeat visits.
Customers also appreciated the additional services offered by the salon, such as shoulder and neck massages. The complimentary neck massage mentioned by one customer was particularly well-received. This is a strength as it adds value to the experience and enhances customer satisfaction.
The salon's ability to accommodate multiple services at once is mentioned by one customer as a strength. This customer appreciated that they could get a pedicure while their partner received a manicure, without having to wait around. This ability to efficiently handle multiple services can improve the convenience and flexibility of the salon, which is a notable strength.
Despite these strengths, there are a few weaknesses mentioned in the comments. One customer mentioned that the salon ran 35 minutes past their appointment time before starting the service. This indicates a potential issue with efficiency and punctuality. Customers value their time and expect appointments to be honored, so this could be considered a weakness.
Another weakness mentioned by one customer related to the massage chair options. The customer felt that the massage chair had limited options, which could potentially impact the overall experience for customers. Having a variety of massage chair options can enhance customer comfort and satisfaction, so this could be seen as a weakness for the salon.
Finally, one negative comment from a licensed nail technician raised concerns about the salon's practices. The technician claimed that the salon had popped off nails, including taking off a whole thumb nail. This raises concerns about the staff's competence and adherence to proper nail techniques. This negative comment is significant as it highlights a potential weakness in the salon's nail services.
In conclusion, Katie Nail place has several strengths, including friendly staff, high-quality nail services, affordability, additional complimentary services, and the ability to accommodate multiple services at once. There are, however, a few weaknesses such as potential issues with punctuality, limited massage chair options, and concerns about the staff's techniques. These comments provide an overall positive image of the salon, but also highlight areas that may need improvement.
Best TL Reviews
Loved this place! The people were so nice they did great on my nails and were very easy to tell what I wanted and fix anything I didn’t like they even offered a shoulder massage while I waited for the gel to cure and the prices are amazing! I will definitely be back!!
I’ve been coming here for six years. They do a wonderful pedicure. They take their time, really remove calluses, and most of them do a wonderful paint job. They are friendly and even know your face and name even if you don’t talk to them much while they work on you. Sweet people.
Very friendly staff who were attentive to client requests. Prices were great, $40 for an awesome pedicure that lasted around 45 minutes. We found our new nail salon!!
Had an excellent pedicure here. They were very friendly and took a lot of time working on the calluses, and cleaning up the cuticles. They even offered a shoulder massage after! Prices were good. Only downside was they ran 35 minutes past our appointment time before getting us in a chair and the massage chair had very limited options.
I am A licensed nail tech && tht being said, this place is terrible. They have on more thn one occasion POPPED off all my mother's nails && this last time took her whole thumb nail off with it!!! The lady then proceeded to just keep going popping the other hand off. The #1 rule when doing nail services is you dont, "pop off", nails.. I rllly hope they are sanitizing the tools BC ii never seen iit..
Took my daughter in to get her nails done for prom and got mine done as well! They do a great job, my only complaint is that my nails turned out bumpy... I know it's partly do to the polish I chose, but I've done similar polishes before and not had them turn out with bumps... Over all though, love going there and I'll definitely go back!
Best nail place ever! They even give free neck massage after your nails or toes are done!
They did a really good job on my nails. I had a manicure and pedicure plus some waxing, my husband had a pedicure. They also gave us neck massages which felt great! I liked that while I was getting my pedicure they also did my manicure at the same time so my husband didn't have to wait around till I was done.
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Katie Nail Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:30 AM - 07:30 PM |
|---|---|
| Tuesday | 09:30 AM - 07:30 PM |
| Wednesday | 09:30 AM - 07:30 PM |
| Thursday | 09:30 AM - 07:30 PM |
| Friday | 09:30 AM - 07:30 PM |
| Saturday | 09:30 AM - 07:30 PM |
| Sunday | Closed |
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