Kenny Ho's

+44 1698 845700

143 Calder Rd, Bellshill ML4 2PL United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Kenny Ho's

Kenny Ho's place receives a mix of positive and negative comments, highlighting both strengths and weaknesses. In order to analyze the strengths and weaknesses of the place, it is necessary to consider the comments provided.

Starting with the strengths, one customer mentions being impressed with the chicken curry roll, stating that it was good value. This indicates that the food is of high quality and reasonably priced, which is an important factor for customers. Additionally, another customer mentions that the food is delicious and that they can have authentic Chinese food at Kenny Ho's place. This suggests that the food is tasty and maintains its authenticity, attracting customers who appreciate traditional Chinese cuisine.

Another strength is that Kenny Ho's place seems to have gained popularity due to its featured chicken curry ball on TikTok. This indicates that the place has a strong online presence and is able to attract customers through social media platforms. This can be a significant advantage in today's digital age, as online exposure can lead to increased customer traffic.

Furthermore, one customer mentions that Kenny Ho's place used to be the best in Bellshill when Kenny Ho was the boss. This implies that the place has a reputation for excellence and has consistently delivered good quality food in the past. This can be a strength as it indicates that Kenny Ho's place has a loyal customer base that has been satisfied with their previous experiences.

Moving on to the weaknesses, one customer criticizes the service, stating that it took two hours for their delivery to arrive and that the restaurant's phone line was continuously engaged. This highlights poor customer service and indicates a lack of efficiency in managing deliveries. Customers expect timely and reliable service, so this weakness could significantly impact the overall customer experience.

Another weakness mentioned is the reduction in portion sizes and the presence of too many onions in the curry. This implies a decline in food quality, as customers expect a generous portion and a balanced distribution of ingredients. Inconsistent portions and an overload of onions can be disappointing for customers and may lead to a decrease in customer satisfaction.

Additionally, a customer mentions that the waiting times are excessive due to the recent increase in customer traffic. This indicates that the restaurant may be struggling to handle the influx of customers, resulting in longer waiting times. Insufficient staff in the kitchen and at the front desk can contribute to this weakness, as it may lead to poor organization and customer dissatisfaction.

In conclusion, Kenny Ho's place has several strengths, including positive reviews about the taste and value of the food, as well as its popularity on social media platforms. However, there are also notable weaknesses, such as poor customer service, reduced portion sizes, excessive onions in dishes, and excessive waiting times. Addressing these weaknesses and focusing on maintaining the strengths can help Kenny Ho's place improve its overall customer experience and maintain its reputation as a top Chinese restaurant in Bellshill.

Best TL Reviews

First time trying the chicken curry roll. Was impressed and very good value. Also had a pancake roll which was slightly above average. Will certainly be back.

Used too be best in bellshill when wee Ken ho was bossman but after he sold place has took nose dive foot still il but nowhere near as good

Food lovely, but am giving 2 stars reluctantly due to the service..... took 2 hours to be delivered and when tried calling it was permanently engaged. Was told they deal with the walk ins first and put deliveries on the back burner. Had they said when we phoned it'll be a 2 hour wait, I'd have still waited and wouldn't have had kids complaining asking constantly where it is. Food brill customer service shocking!!!

Good food! but now smaller portions , Curry was also packed with onions instead of meat! ( Was I NOT suppose to notice? ) Daaaaaaaaaaaa

Not bad. We can have some authentic Chinese food. I closes on 10 pm. In my opinion they can wait some more time.

Best place about drive down from motherwell to go there

Nice food, delicious chicken curry ball as featured on TikTok. However there was an extremely long wait obviously due to the recent increase in custom.

The food is great and obviously very busy due to the recent trend on the internet. Waiting times are excessive this could be fixed by having more than just 2 people in the kitchen and the poor young girl on the the front desk has to deal with all the customer who have no manners or time to wait