Quick Facts About Salts Village Bakery Ltd
Salts Village Bakery Ltd has both strengths and weaknesses based on the comments provided.
Starting with the strengths, many customers appreciated the appearance of the café, describing it as lovely and quaint. Additionally, customers noted that the bakery offers a good range of cakes and decent coffee at competitive prices. The fact that the bakery makes its own pasties in-store was also praised, as customers found them to be lovely. Furthermore, the bakery sells soft and fluffy loaves of bread that are fresher than those found at other establishments, as they are wrapped in plastic bags.
However, several weaknesses were highlighted in the comments. One customer complained about receiving a sausage sandwich that was obviously reheated and was described as black, burnt, and stale. This indicates a lack of attention to food quality and freshness. Similarly, another customer received a cappuccino with a tea bag in it, suggesting a lack of attention to detail or care in preparation. These issues with food quality and preparation are likely to deter customers from returning.
Another customer had a negative experience with the baked potatoes. They described the spuds as being burned to a crisp, indicating a lack of cooking skill or attention to detail. The fact that the staff member knew about the issue but still sold the potatoes suggests a lack of attention or concern for customer satisfaction. This lack of care in food preparation and quality is unacceptable.
In terms of service, one customer expressed dissatisfaction with the customer service. Although a young boy was described as pleasant, the women working were deemed unwelcoming. The customer felt like they were inconveniencing the staff when they requested a well-done bacon sandwich with runny yolk. When the sandwich finally arrived, it was described as inedible due to the bacon being like concrete and the yolk not being runny. This poor customer service and subpar food can lead to negative reviews and prevent customers from returning.
Additionally, another customer mentioned receiving a hard, stale, and dry scone, indicating a lack of freshness and attention to food expiration dates. This can result in an unpleasant dining experience and a loss of trust in the bakery's ability to provide quality products.
Unfortunately, one customer raised concerns about potential racial discrimination, noting that they were not served for having a different skin color and approach. Discrimination in any form is unacceptable and can severely damage the reputation and credibility of the business.
Another customer expressed disappointment with the ham salad sandwich, which was described as having thin ham and lettuce, as well as half of an egg, for a high cost. This suggests a lack of value for money and could deter customers from making future purchases.
In conclusion, Salts Village Bakery Ltd has both strengths and weaknesses based on the comments provided. While customers praise the appearance, range of cakes, and competitive prices, issues with food quality, preparation, customer service, and potential discrimination were highlighted. These weaknesses need to be addressed in order to improve customer satisfaction and loyalty.
Best TL Reviews
Called in for Sausage sandwich and an egg sandwich. 1 tea & 1 cappuccino. Walked down to Roberts Park to eat. My sausage was obviously yesterday's re heated black burnt and stale. Tge cappuccino had a tea bag in it. Not difficult is it. Shan't be calling again
The cafe looks lovely and quaint. Well, looks are deceiving and what befell me next is what I’d call the great baked potato tragedy. Two tiny spuds (McCain’s microwave ones are bigger), total cost. £8 with tuna and coleslaw - the spuds were burned to a crisp. I know the lady knew this as she split them to add the fillings, and she still sold them! Not sure how you turn spuds into rocks, bonfires have yielded better results - two cute small potato’s who never got to fulfil their destiny, instead they became coal. Nearly took my teeth out as I’m not one to give up without a fight, alas this was a lost battle, the poor fork also went to plastic heaven.
Asked for a well done bacon sandwich with runny yolk. Felt like I was putting the staff out, the women anyway, a young boy was quite pleasant. Sandwich took a while to come, which I wouldn't mind if it was worth eating. The bacon was like concrete and the yolk wasn't runny but the white was ????. £5.85 for an inedible sandwich and drink with poor customer service.
Went in to day order cheese salad sandwich, spinach feta pasty and a scone. The scone was hard, stale and dry. I would say fair few days old.. lovely bakery other wise.. just keep your eyes on the expiry time on the food guy's.
Lovely pasties made in store.
Soft fluffy loaves of bread, fresher than Melvyn Davis as it's wrapped in plastic bags.
Absolutely shocking, I went in for a bacon buttie.....didn't even get served cos I have a different skin and a different approach, a bacon buttie is a bacon buttie, unless your white and talk like you've come from the south or you just don't want black people in your shop....what a shame this place exists in the "modern age" ....
Good range of cakes etc; decent coffee; very competitive prices.
My wife got me a ham salad sandwich 2 paper thin ham 1 ???? 2 pieces of lettuce half of egg cost £4.15 wot a waste of money won't be going back
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Salts Village Bakery Ltd Info
Amenities
Service options
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In-store shopping
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Takeaway
Accessibility
Today
Opening Hours
| Monday | 08:00 AM - 05:00 PM |
|---|---|
| Tuesday | 08:00 AM - 05:00 PM |
| Wednesday | 08:00 AM - 05:00 PM |
| Thursday | 08:00 AM - 05:00 PM |
| Friday | 08:00 AM - 05:00 PM |
| Saturday | 08:00 AM - 05:00 PM |
| Sunday | 09:00 AM - 05:00 PM |
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