Quick Facts About The Rising Sun
The Rising Sun place has numerous strengths that make it a popular choice for locals and visitors alike. Firstly, the pub itself is described as lovely, with a big pub garden that is particularly enjoyable in the summer. This provides a pleasant and spacious setting for customers to relax and socialize.
The quality of the food at The Rising Sun is generally highly praised. Many customers specifically mention the Sunday roast, which has traditionally been a popular option at the pub. While there have been some mixed reviews about the roast, the majority of comments indicate that the food is often excellent. Customers have expressed admiration for the portion sizes, quality of the beef, and the taste of the stuffing. Additionally, the all-day breakfast and apple crumble with custard are mentioned as standout dishes. The Sunday dinners at The Rising Sun are even described as the best in Basingstoke.
The customer service and staff at The Rising Sun are also consistently praised. Friendly and attentive staff are mentioned multiple times in the comments, with many customers appreciating the welcoming atmosphere created by the employees. The waiting staff are described as friendly and the overall service is praised as excellent. Cheerful and helpful staff contribute to the enjoyable experience for customers.
Another aspect that is frequently highlighted is the proper pub atmosphere at The Rising Sun. Customers appreciate the traditional ambiance and pub-like feel of the establishment. This creates a comfortable and familiar environment for patrons to enjoy their drinks and meals. Additionally, the presence of a pool table adds to the atmosphere and provides an additional form of entertainment for customers.
The pub also benefits from a large beer garden, which receives positive feedback. This is particularly appealing during the summer months when customers can enjoy the outdoors while socializing and dining. Customers enjoy the spaciousness of the beer garden and appreciate the effort put into maintaining it.
However, The Rising Sun does have some weaknesses that may impact its overall rating. Prior to the change of management, some customers were regular patrons for around 6 years, attracted by the roast and general atmosphere. It seems that since the changes, the overall experience has been somewhat inconsistent. The roast, in particular, has been described as hit or miss. While some customers have had positive experiences with the roast, others have not been as satisfied. It can be inferred that there may have been some inconsistencies in the preparation or quality of the roast since the management change.
There have also been changes in the way the pub operates in terms of serving food, reservations, and general service. Some customers have noticed that place mats and cutlery are no longer set out, particularly if a table has been reserved. This difference in service can be off-putting for customers who have grown accustomed to a particular level of service and attention to detail. It is possible that this change is a result of new management not prioritizing these small touches.
Another weakness mentioned is the issue with the music volume. Customers have reported that the music is played too loudly, making it difficult to have a conversation or even hear oneself speak. This detracts from the overall experience, especially for customers who are looking for a quieter and more relaxed atmosphere. While this may be a subjective issue, it is important for the pub to cater to the preferences and desires of its customers.
Additionally, there have been some complaints about the taste of certain drinks. Customers have reported that the juice and lemonade they ordered did not taste right, resembling squash and tonic water instead. This could be a result of running out of certain ingredients or a miscommunication between the bar staff and customers. Regardless, inconsistency in the quality and taste of drinks can be frustrating for customers who have come to expect a certain standard.
In conclusion, The Rising Sun place has several strengths that contribute to its popularity, including its lovely pub setting and big beer garden, the generally positive feedback on the food, and the friendly and efficient service. However, there are some weaknesses, such as inconsistencies in the quality of the roast, changes in the level of service, issues with the music volume, and complaints about the taste of certain drinks. It is important for the pub's management to address these weaknesses to maintain and improve the overall customer experience.
Best TL Reviews
Before the change of management we used to be in here almost every Sunday for the roast and general atmosphere as its our local for around 6 years.
The pub itself is lovely and a big pub garden which is great in the summer. Since the changes though, we experienced a few things that have knocked the rating.
- The roast has been hit + miss. The last time we were in though it was lovely.
-There used to be place mats and cutlery set out (especially if you had reserved a table) but this doesn't seem to happen anymore. When you get used to how a particular place operates in regards to serving food, reservations and general service, you notice.
- The music in the pub seems to come from the one large speaker that is on the bar. The times we have been in there, it has been blasting music that you would hear in a nightclub and at a volume where you cannot hear yourself speak.
Came in for a quiet drink and would have been fine in the evening when more people were in, but there was only around 2 others in the bar.
- We asked for juice and lemonade but it didn't taste right (more like squash and something else) so we asked for it to be changed to just lemonade. Didn't taste like lemonade but more like tonic water. Not sure if it was due to running out of certain things or the bar staff not understanding what we were asking for, but we haven't had a issue with asking for that drink before.
Friendly stuff and great British food. This has been my local for almost a year but today was my first visit and very impressed especially with the food and friendly waiting stuff.
Good service big beer garden. nice staff great food try the all day breakfast and that Sunday dinners best in Basingstoke.
This place has a fantastic atmosphere great service great people!
And a pool table!
Proper pub atmosphere, very friendly and a nice big beer garden. Has recently changed landlords so lots of improvements are in the pipeline for it too!
What can I say we poped into try the sunday roast and we weren't disappointed.
Great portion size, lovely quality food.
Roast beef was outstanding and stuffing was out of this world.
Finished off witn apple crumble and custard.
Service was fantastic
We will definitely be going again.
Excellent Sunday lunch. Large portion, excellent beef, great portion of vegetables incorporating 5 type of vegetables and huge Yorkshire puddings all for under a tenner. Excellent customer service, friendly, cheerful staff. Bright, clean environment.
We were travelling by train and meeting family driving from Poole. Found the pub on google maps and saw the good reviews and booked a table for Saturday lunchtime
From the moment we walked in we were really impressed with the service. We were made to feel really welcome. The staff were very friendly.
Good menu plus specials.
Will be back and would definitely recommend.
Place Pictures
The Rising Sun Info
Amenities
Service options
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Outdoor seating
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Dine-in
Health and safety
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Staff required to disinfect surfaces between visits
Highlights
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Bar games
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Great cocktails
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Live music
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Sport
Accessibility
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Wheelchair-accessible car park
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Wheelchair-accessible entrance
Offerings
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Alcohol
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Beer
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Wine
Atmosphere
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Casual
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Cosy
Crowd
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Groups
Today
Opening Hours
| Monday | 02:00 AM - 11:00 PM |
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| Tuesday | 02:00 AM - 11:00 PM |
| Wednesday | 02:00 AM - 11:00 PM |
| Thursday | 02:00 AM - 11:00 PM |
| Friday | 02:00 AM - 11:00 PM |
| Saturday | 02:00 AM - 11:00 PM |
| Sunday | 02:00 AM - 10:30 PM |
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Location
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