Quick Facts About Kerry's Nail Salon
Strengths:
1. Positive reviews on Google Reviews: The salon has a lot of favorable reviews on Google Reviews, indicating that many customers are satisfied with their experience. This suggests that the salon provides quality service and meets the expectations of its customers.
2. Clean establishment: Several customers have mentioned that the salon is clean, which is an important factor for customers when choosing a nail salon. A clean environment can contribute to a positive and comfortable experience for customers.
3. Friendly and professional staff: Multiple customers have praised the salon's staff for being friendly, polite, and professional. This indicates that the staff creates a welcoming and pleasant atmosphere for customers, which can enhance the overall experience.
4. Booking system: One customer mentioned that the salon's booking system is extremely easy to use. This suggests that the salon has a user-friendly and efficient system in place, allowing customers to easily schedule appointments.
5. Variety of services: The salon offers more than just nail services, including hair, brows, lashes, and facials. This wide range of services can attract a diverse clientele and provide customers with the convenience of getting multiple treatments done in one place.
6. Personalized service: Customers have mentioned that the staff takes the time to understand their needs and deliver the desired results. This personalized approach to service can make customers feel valued and satisfied with their experience.
7. Positive experience with specific nail technicians: Some customers have had positive experiences with specific nail technicians, such as Aime and Rosa. This indicates that the salon has skilled and capable staff who can deliver high-quality nail services.
Weaknesses:
1. Negative reviews on Yelp: While there are more favorable reviews on Google Reviews, there are also negative reviews on Yelp. These negative reviews mention issues such as nails falling off quickly, bleeding caused by the use of a drill, and dissatisfaction with the nail length. These negative experiences can potentially deter potential customers and damage the salon's reputation.
2. Nails not lasting: A few customers have mentioned that their nails started to fall off or break shortly after getting them done. This suggests that there may be inconsistencies in the quality and longevity of the nail services provided.
3. Communication issues: One customer mentioned that the nail technicians did not listen to their requests for longer nails. This indicates a potential communication issue between the staff and customers, which can lead to dissatisfaction with the end results.
4. High prices: One customer mentioned that they paid almost $200 for multiple nail services and were dissatisfied with the experience. This suggests that the salon's prices may be on the higher end, and customers may expect a higher level of quality and longevity for their nails at that price point.
Overall, Kerry's Nail Salon has several strengths, including positive reviews, a clean establishment, friendly and professional staff, a user-friendly booking system, a variety of services, and personalized service. However, there are also weaknesses, such as negative reviews on Yelp, nails not lasting, communication issues, and high prices. These weaknesses can potentially impact the salon's reputation and customer satisfaction.
Best TL Reviews
I get my nails done at a salon once a year for my birthday and decided to try this place out. There are a lot more favorable reviews and reviews in general on google reviews than on Yelp so I decided to try them out. I had my nails done by Aime and I think she did an excellent job as you can see in the photo. Aime was friendly, asked me what I wanted, and took her time to make sure the end result was as expected. She did ask me if she could take a customer during my appointment for eyebrows, but to be honest that’s didn’t bother me since I had nothing to do. The day was meant as an easy going day for me. Overall, I liked quality of the work, the establishment was clean, and the booking system was extremely easy to use. I should also note, Kerry was in the salon and she was extremely nice and lively lol. Very fun personality. I also saw the nails of her client and they were done well. I will definitely visit again.
Today was my 1st time patronizing this salon and my 1st time in 4 months since I got my nails professionally done. I loved it, I booked my follow up appointment before leaving. I got Gel-X nails, no designs, just a simple manicure.
Kerry’s Salon is a nice welcoming, friendly environment. Kerry has been doing my nails for four years and she is very professional. Love my nails and never been disappointed. Great prices!
Haven’t even had my nails on for a week and already falling apart. Will never be going again. She also used the drill to take my cuticles off, made both hands bleed.
I have been going to Kerry’s Nail Salon since I moved back to NJ in August, and I am never disappointed!! The staff is amazing and welcoming. They offer more than just services for hands and feet. They also do hair, brows, lashes, and facials. It’s always a great time when I’m there. ????????????????
This was my first time going to Kerry’s Nail Salon. I have been here for almost 10 years and never realized there was a nail salon here. I had gotten my nails done at a different place and I wasn’t happy at all so I scheduled an appointment through Kerry’s website. Very easy to use! So I scheduled an appointment with Rosa. Rosa was so polite and so sweet. She understood my needs and how important I wanted my nails to be. She truly made sure she delivered what I wanted. I really loved how pleasant Rosa was and took the time to get to know me. I am very happy with the service. I already made my next months Appt !
Has mine, my daughter and her friends nails done on Thursday for her bday… Saturday, 2 came off and then today another one. Not even 3 days later. The girls hated their nails because they wanted them longer and the ladies didn’t listen but we accepted that, can’t accept my nails breaking already. Esp after paying almost $200
First time customer. Had a great experience with Aurora. She did not rush and I enjoyed my time at the salon. My appointment was also on time. I will return. Thank you.
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Kerry's Nail Salon Info
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Sunday | Closed |
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