Kim Nails & Spa

+1 909-985-5159

259 N Mountain Ave, Upland, CA 91786 United States of America

Open Today: -

Quick Facts About Kim Nails & Spa

Kim Nails & Spa seems to have a mix of strengths and weaknesses based on the comments provided. Let's explore them further below.

Strengths:

1. Good prices and quality service: Multiple customers commend Kim Nails & Spa for its reasonable prices and the quality of their services. They mention that the pedicures and manicures are well-done and that the technicians take their time to ensure a good job.

2. Variety of services: Customers appreciate that Kim Nails & Spa offers various services, such as salt scrubs, callus removal, and other basic hygiene maintenance treatments. This variety allows customers to customize their experience and choose services that meet their specific needs.

3. Clean and professional environment: Several customers mention that they find the salon clean and professional. This indicates that Kim Nails & Spa maintains proper hygiene standards, which is crucial for customer satisfaction and safety.

4. Natural-looking eyebrow shaping: One customer specifically praises Kim Nails & Spa for the eyebrow shaping service. They appreciate that the technician keeps their brows looking natural, suggesting that the salon has skilled staff in this particular area.

Weaknesses:

1. Lack of holiday notice: One customer mentioned that Kim Nails & Spa did not have a sign posted with modified hours for the holiday. As a result, when they arrived at 5:30 PM, the door was locked, and they were refused service. This lack of communication may frustrate customers who expect the salon to be open during regular business hours.

2. Inconsistent nail and toenail polish: Another customer mentioned that they noticed inconsistency in the polish application. They found their toes unevenly polished, and the color appeared inconsistent, with some nails looking orange and others appearing yellow. Inconsistent application can lead to dissatisfaction and a perception of poor quality.

3. Poor quality of acrylic nails: One customer expressed dissatisfaction with their full set of acrylic nails. They mentioned that the nails broke within 24 hours, indicating that the acrylic used was too thin and fragile. Additionally, the customer felt that the technician applied too little product, suggesting a lack of attention to detail and proper application techniques.

4. Negative experience with eyelash extensions: A long-time customer shared their negative experience with eyelash extensions. They claim that more than half of the extensions fell out within a few days, and even their natural lashes were removed. This negative experience could indicate inconsistencies or lack of expertise in the salon's application process for eyelash extensions.

In conclusion, Kim Nails & Spa has strengths in their reasonable prices, quality service, variety of treatments, and clean environment. However, there are weaknesses in terms of communication (lack of holiday notice), inconsistent polish application, poor quality acrylic nails, and a negative experience with eyelash extensions. Addressing these weaknesses could greatly improve the overall customer experience and reputation of Kim Nails & Spa.

Best TL Reviews

No sign posted with modified hours for the holiday. It is 5:30 and they have the door locked refusing service. There is only 1 person being worked on and several staff. Would have been nice if they had something posted informing customers.

Pedicure was great, and good prices, they take time to do a good job!

First time powder dipping. First time here. The service is great, reasonable prices, and my nails look good too.... My new nail shop ....

Kim nail was fine. You get a decent Mani pedi .,

And you can add services such as salt scrub, callus rover. Ect.

Your basic hygiene maintenance. This place is not too fancy, and does not really offer crazy nasty nail design. Which I love clean simple nails.

Go for the classic look.

I would go back for sure.

Went in today at 10 am. Got a full set and a pedicure. To start off my polish on my toes are uneven and the color is inconsistent. One nail looks really orange while the others look yellow. And as far as my full set, it’s just terrible. I had a nail break at 630 pm. Not even 24 hours and I have broken a nail. The acrylic is way too thin and I noticed in the store how they were being really “stingy” with how much they picked up on the brush and applied to my nail. I would not reccomend this place.

Love getting my brows done here. She keeps my shape so natural

I totally love this place.the owner is super nice and on site. It's clean and they do a really good job. i recently went to 3d nails and was overwhelmed with the wait. Kim's nails is superb and totally comparable as they do top line work in a clean and professional environment. Without feeling like your waiting in line at Disneyland and they work on your hands and feet at the same time

Wow win win if you ask me : )

#1NAILSHOPUPLAND

Been going here for yrs and Pina is by far the best lady there she is the main only reason I go back ❤️ however this rating is for the eyelash extensions service they offer I was so excited to try it and let me say ladies don’t let them touch your lashes. I got mine done on Fri and it is now tues more than half of them came out and yes they even took out all my natural lashes I am so heart broken I been going here for yrs and trusted them with another service never again ???? I don’t even think I’ll ever go back, praying my lashes grow back