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Lady Nail

+1 708-862-5750
610 Torrence Ave, Calumet City, IL 60409 United States of America
Open Today: 10:00 AM - 06:00 PM

Quick Facts About Lady Nail

Strengths:
1. Positive customer service: One customer mentions that they have not experienced any rudeness at Lady Nail Place, unlike other nail shops they have been to. This indicates that the salon has a friendly and accommodating staff.
2. Good results: Another customer states that they are always happy with their nails and feet after visiting Lady Nail Place. This suggests that the salon is capable of delivering satisfactory results to its customers.
3. Busy on weekends: A comment mentions that the salon gets busy on weekends. This indicates that Lady Nail Place is a popular choice among customers, which could be a testament to the quality of service they provide.
4. Takes their time: A customer mentions that during their mani-pedi, the technicians took their time and did not rush. This implies that Lady Nail Place prioritizes the quality of their work and ensures that customers receive a thorough and well-executed service.
Weaknesses:
1. Rough and careless technicians: Multiple customers complain about the roughness of the technicians at Lady Nail Place. One customer explicitly mentions that they cut their skin open while filing their nails. This indicates that the technicians lack the necessary care and gentleness required during nail services.
2. Rude and rushed service: Some customers mention that the salon is rushed and the technicians are rude. One customer states that they were treated with extreme rudeness and felt that their money was wasted. This suggests that the salon may not provide a welcoming and comfortable environment for its customers.
3. Poor attention to detail: A customer mentions that the technicians at Lady Nail Place do not take off all the previous polish when doing a new set. This indicates a lack of attention to detail and could result in unsatisfactory results for customers.
4. High prices: One customer comments that Lady Nail Place has high prices for a nail shop that does not take their time. This suggests that the pricing may not be justified by the quality of service provided, leading to customer dissatisfaction.
5. Lack of accommodation for disabled customers: A customer who is legally blind mentions that the salon did not recognize their disability and they had to explicitly ask for assistance. This indicates that Lady Nail Place may not have proper systems in place to accommodate customers with disabilities, potentially leading to an exclusionary or uncomfortable experience for them.
In conclusion, while Lady Nail Place seems to have positive customer service and satisfactory results for some customers, it also has several weaknesses such as rough and careless technicians, rude and rushed service, poor attention to detail, high prices, and a lack of accommodation for disabled customers. These weaknesses could impact the overall customer experience and may need to be addressed by the salon to improve and retain their customer base.


Best TL Reviews

I’ve been kicked out of plenty nail shops in the air urban area because I won’t allow them to be rude to me. I Absolutely have not had that problem here and I am always happy with my nails and feet.
I went to Lady Nail on Friday September 30th about 2pm. I got a pedicure first then the same Lady did my fill-in. While she was doing my fill-in she began to file my nails. While she was filing away, SHE CUT MY SKIN OPEN ON MY THUMB AND I LITERALLY STARTED BLEEDING. This lady was sooooo rough while doing my nails. Even when using the drills she was too rough. Everything she did with my nails was extremely too rough. I WILL NEVER RETURN TO THIS NAIL SHOP AGAIN AND I DO NOT RECOMMEND THIS SALON. After cutting my skin open and making me bleed she did not offer any discount. She still expected me to pay full price for a horrible job. A discount should have been offered. STAY AWAY FROM THIS PLACE UNLESS YOU WANT TO BLEED!!!!!!!
Terrible. They are very rough with your hands. They are extremely rude. My regular shop is closed so I came to this one. Was not worth it. Waste of money.
Great place to go, and it gets busy extremely on weekends.
This place is terrible, Their always rushing I tried to give them the benefit of the doubt multiple times and they always let me down. Their prices are high as well for a nail shop who don’t take their time. Their no chip polish always chips within a couple days. & When their doing a new set on you they don’t take off all of the polish that you had on previously. The only good thing I can say shout this shop is that their not rude other than that you should take your money elsewhere.
I went to this salon last weekend. It was my first visit and I went for a fill in. It was the worst experience I've ever had with a nail salon. When I came in they asked what I needed it. I told them a fill in. They had me sit down with some man who looked as though he was pissed because I interrupted his iPhone program he was watching. He asked me what kind of polish and I told him I wanted the American manicure. He started working on my nails like Speedy Gonzalez. I mean he was working fast. Then he said, "no American manicure clear only." I asked him why and he said, "same as your nail." I said not I want American manicure. After he finished he told me to go and wash my hands. All I can say is my nails were horrible. You could see some of the purple polish he filed off and covered with the gel. I went to the manager and and she looked at my nails and told me to have a seat and she will fix them. One of my nails has broken because they pretty much filed away all the gel. I should have just stuck with where I was going. The lady told me next time she will take care of me. There will be no next time!!!! I've ordered my own gel products and gel polishes and electronic files and what not. I'll do my dam nails myself thanks to them!!!!
I received the worst pedicure ever in my entire life here. It was absolutely trash. I wont ever go here ever again, not even if I was paid to come. The customer service is terrible and i just cannot believe the lack of pride the technician took in giving my pedicure. If I could render negative stars, I absolutely and wholeheartedly would do just that.
They did a very nice job on my mani-pedi. They took their time and did not rush. I will visit this salon again. I gave it 3 stars because they did not recognize that I was disabled (legally blind, red tip cane). I had to tell them that I needed assistance. Maybe on the next visit I won't have to tell them.

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Lady Nail Info

Amenities

Today

Opening Hours

Monday 10:00 AM - 06:00 PM
Tuesday 10:00 AM - 06:00 PM
Wednesday 10:00 AM - 06:00 PM
Thursday 10:00 AM - 06:00 PM
Friday 10:00 AM - 06:00 PM
Saturday 10:00 AM - 06:00 PM
Sunday 10:00 AM - 03:00 PM

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