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Best Nails

+1 216-761-8817
10340 St Clair Ave., Cleveland, OH 44108 United States of America
Open Today: 10:00 AM - 06:00 PM

Quick Facts About Best Nails

Best Nails place has received a mix of positive and negative comments from customers, providing insights into its strengths and weaknesses. It is important to analyze these comments thoroughly in order to understand the overall picture of the establishment.
Starting with the strengths, one recurring theme in the comments is the cleanliness of the salon. Multiple customers have mentioned that they have never experienced any nail infections or unhygienic conditions at Best Nails place. This is a significant strength as maintaining a clean and sterile environment is crucial for a nail salon to ensure the safety and well-being of its customers.
Affordability is also mentioned as a positive aspect of Best Nails place. Customers appreciate that the prices are reasonable and they are getting good value for their money. This is important in attracting budget-conscious individuals who may be looking for affordable nail services without compromising quality.
Another strength highlighted by customers is the fast and efficient service provided by the staff. One customer specifically mentions enjoying the "fast in and out service." This can be appealing to customers who are short on time or prefer quick appointments. Fast service can also be a competitive advantage for the salon, attracting customers who dislike spending an excessive amount of time in a nail salon.
Professionalism and up-to-date nail art are also mentioned positively in the comments. One customer specifically praises a nail technician named Eric for being good and professional, as well as staying up to date with the latest designs and nail art. This indicates that Best Nails place has nail technicians who are skilled and knowledgeable in their craft, which is important for providing quality service.
Moving on to the weaknesses, the most prominent issue mentioned by the customers is dissatisfaction with the final results. One comment states, "My nails looked horrible and they didn’t do what I asked for." This indicates that there may be a lack of attention to detail or a communication issue between customers and nail technicians. Consistently failing to meet customer expectations can greatly impact the reputation of the salon.
Another weakness mentioned by a customer is the pain and holes in their nails just four days after getting them done. This suggests that the nail technician may not have performed the service properly or may have used low-quality products. In addition, rushing through a pedicure and causing pain is mentioned, which highlights a lack of attention and care on the part of the technician. These issues can lead to customer dissatisfaction and a negative impression of the salon.
One customer reports a severe negative experience where they had to be on antibiotics for two weeks due to the pedicure at Best Nails place. They mention that the nail technician used a cheese grater on their foot and sliced away chunks of skin, causing a significant injury. This comment is particularly alarming, suggesting a severe lack of professionalism and potentially dangerous practices. Such incidents can severely damage the reputation and credibility of the salon.
Finally, it is worth noting that while some comments mention positive experiences, they do not provide specific details about the services received. For example, one comment states, "My nails and pedicure were done very very good." While this is a positive statement, it lacks specific information about the quality, techniques, or customer satisfaction with the services provided. Without more concrete details, it is challenging to gauge the true strength of the salon based solely on this comment.
In conclusion, Best Nails place has strengths in terms of cleanliness, affordability, fast service, and professional staff. However, there are significant weaknesses related to customer dissatisfaction, poor communication, improper techniques, and potentially dangerous practices. These weaknesses need to be addressed in order to provide a consistently positive experience for customers and improve the overall reputation of the salon.


Best TL Reviews

Very nice for the price/local! I come here all the time. Never got any sort of nail infection or anything gross. Very clean. In the photos are a gel mani acrylic overlay. I also got a gel pedi, in one of their very lovely massage chairs + foot bath
Today was my first visit there, believe the young lady name was kel or Kelly couldn't hear her really. Quiet and fast service. First shop to make customers pay prior to the work being shown which I questioned. but she did pretty good....and I enjoy the fast in and out service. Prices affordable...
My nails looked horrible and they didn’t do what I asked for
Am not the type to leave a bad review but. Went here for the first time. Merry has Good customer service but my nails are messed ????‍♀️ They hurt and have holes in them in just 4 days after getting them done. Never had this experience before with other nail techs. She rushed through my pedicure too! The nails looked good but didn’t last me a whole week without pain???? Not coming back????
Eric is very good and professional. He Is up to date w the latest designs and nail art
They high as hell. No higher than other places i guess. An older lady serviced me. She was sweet as pie. That made the experience much better. My nails were pretty nice and my pedicure was outstanding.
My nails and pedicure were done very very good
See for yourself! I had been going here for 6 years and I always wanted a better job from them, but they were adequately good. I am now on two weeks of antibiotics for what their nail tech did to me when she gave me a pedicure and was sloughing off the dead skin. See the photos. How would you like for these unprofessional people to use a cheese grater on your foot and slice chunks away from the bottom of your foot WHERE YOU NEED TO WALK!

Place Pictures

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Best Nails Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Today

Opening Hours

Monday 10:00 AM - 06:00 PM
Tuesday 10:00 AM - 06:00 PM
Wednesday 10:00 AM - 06:00 PM
Thursday 10:00 AM - 06:00 PM
Friday 10:00 AM - 06:00 PM
Saturday 10:00 AM - 06:00 PM
Sunday Closed

How to go there

Location