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Rose Nails Waterloo Rd

+1 330-773-8553
South Plaza Shopping Center, 420 E Waterloo Rd, Akron, OH 44319 United States of America
Open Today: Closed

Quick Facts About Rose Nails Waterloo Rd

Rose Nails Waterloo Rd Place has received mostly positive feedback from customers, with several strengths mentioned. The strengths of the salon can be summarized as follows:
1. Talented and skilled nail technicians: Multiple customers have praised the talent and skill of the nail technicians, particularly mentioning James and Long. Many customers specifically mentioned that the designs are done by hand, showcasing the creativity and artistry of the technicians.
2. Quality work: Several customers have highlighted that Rose Nails consistently provides quality nail services. The salon is described as a staple in Akron, and many customers have been going there for years, which speaks to the consistent high-quality work they provide.
3. Clean and pleasant environment: Multiple customers have mentioned the cleanliness and pleasant atmosphere of the salon. The environment is described as nice, clean, and welcoming. This contributes to a positive and comfortable experience for customers.
4. Friendly and professional staff: Many customers have appreciated the friendly and professional attitude of the staff. They are described as nice, sweet, and professional, creating a welcoming and comfortable environment for customers.
5. Service variety and options: Rose Nails offers a range of services, including manicures and pedicures. This variety of options allows customers to have their nails done according to their preferences and needs.
Despite the positive feedback, there are a few weaknesses mentioned by customers. These weaknesses should be taken into consideration in order to improve the overall experience at Rose Nails Waterloo Rd Place:
1. Inconsistency in service quality: While the majority of customers have had positive experiences, there are isolated incidents where customers have had unsatisfactory services. One customer specifically mentions a bad experience with a younger male technician who did not meet their expectations in terms of acrylic nails application and shaping. This highlights the need for consistency in service quality across all technicians.
2. Lack of attention to detail: One customer mentioned that their cuticles were not properly taken care of during their manicure. Attention to detail is essential in providing a comprehensive and satisfactory nail service.
3. Communication issues: One customer mentions that they had to repeatedly request a particular nail shape to their satisfaction. This indicates a communication issue between the customer and the technician, which can lead to customer dissatisfaction.
In order to address these weaknesses, Rose Nails Waterloo Rd Place should consider the following improvements:
1. Training and development: Consistent training and development programs should be implemented to improve the skills and techniques of all technicians. This will ensure that the quality of service remains consistent across all staff members.
2. Emphasizing attention to detail: Implementing protocols and procedures that focus on attention to detail, such as thorough cuticle care, will help enhance the overall quality of the nail services provided.
3. Effective communication: Improving communication between technicians and customers is crucial. This can be achieved by encouraging technicians to actively listen to customer requests and clarifying any concerns or expectations to ensure customer satisfaction.
Overall, despite a few isolated incidents, Rose Nails Waterloo Rd Place has received predominantly positive feedback. They are commended for their talented and creative nail technicians, consistent quality work, clean and pleasant environment, and friendly staff. By addressing the weaknesses mentioned and implementing the suggested improvements, the salon can further enhance the customer experience and maintain its reputation as a reliable and top-notch nail salon in Akron.


Best TL Reviews

Beautiful Nails!! i never go anywhere else for my nails. James is incredibly talented all of the designs are by hand!!
I love Rose's ! I've been going there for 4/5 years now.. I always go to James he's very talented. He's quick but still does a great job. Anna, the owner, is very sweet & she's talented as well ! I highly recommend this salon !!
Rose Nail is a staple in Akron. I have been going there for many years. Always quality work and they have multiple options. I love their work!!!
Great experience, busy but efficient. Becky did an amazing job, you could tell she takes pride in what she does. Doesn’t give you a sense of rush and you can just relax. If you you’re looking for a cute place and mimosas definitely recommend. And yes I have dogs if you can’t tell by the photo. Lol
Very nice clean and pleasant environment. All the worker seem nice. I always get my nails done by LONG. So if you ever want a simple manicure neat. He is your guy .
I went and got my nails done tonight and the guy who did them he did a wonderful job, I went in not knowing what I want I just knew I wanted Christmas nails and he helped me figure out what I should do and they came out perfect. Thank you so much ! Will definitely come back I've had my nails done at other places and this is by far the best nail place!
Michael is the best at my nails. I have seen him 3 times so far and will always continue to go. The one with the leaves was my daughter and I. I can't remember who did hers. But she was a younger lady. Really nice and did am awesome job too. The whole place is so friendly and professional. I highly recommend!!!
I had a pedi with Russ and he was excellent. I was very satisfied with my pedi.
BUT my mani i had with another nail tech was not. Please forgive me but i didn't catch his name, he was a younger gentleman. I had acryllic nails put on and i have to say it was the worst experience I've encountered. My nails look lumpy from the acrylic not being evenly placed and he didn't bother doing my cuticles at all. I requested a square-rounded shape and i had asked him to round them more twice. It wasn't to my satisfaction and i came home to file them to my liking. My nails look like they're pointing upward and quite frankly, I'm embarrassed by them. ABSOLUTE the worse job and i will not have him again.

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Rose Nails Waterloo Rd Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Today

Opening Hours

Monday 10:00 AM - 07:30 PM
Tuesday 10:00 AM - 07:30 PM
Wednesday 10:00 AM - 07:30 PM
Thursday 10:00 AM - 07:30 PM
Friday 10:00 AM - 07:30 PM
Saturday 09:30 AM - 06:00 PM
Sunday Closed

How to go there

Location