Quick Facts About Claudio's Hair Salon
Strengths:
1. Skillful stylists: Multiple comments mention that the stylists at Claudio's Hair Salon did an excellent job on their hair. Customers were satisfied with their haircuts, balayage, and hair color transformations. This indicates that the salon has skilled and talented stylists who can deliver high-quality services to customers.
2. Family-based atmosphere: One customer mentioned that Claudio's Hair Salon has a family-based atmosphere. This suggests that the salon creates a welcoming and friendly environment for customers. This can make customers feel comfortable and valued, enhancing their overall experience at the salon.
3. Bilingual staff: A comment mentioned that the salon's staff can speak both English and Spanish. This is a valuable strength as it allows the salon to cater to a wider range of customers who may prefer to communicate in either language. This shows the salon's commitment to meeting customer needs and providing a more inclusive experience.
4. Use of organic products: One customer expressed their love for Claudio's Hair Salon because they use organic products. This indicates that the salon focuses on using natural and healthier alternatives in their hair treatments, which can appeal to customers who value organic and eco-friendly options. Using organic products can contribute to customers' perception of the salon as being environmentally conscious and caring for their hair's health.
5. Updated fashion trends: Another comment mentioned that the salon keeps up with the latest fashion. This suggests that Claudio's Hair Salon is knowledgeable and proactive in staying updated with current hair trends and styles. This can be reassuring for customers who want to try out trendy looks and trust that the salon can deliver a modern and fashionable result.
Weaknesses:
1. Inconsistent pricing: One customer commented that they were initially quoted a price of $20 for a women's haircut but were charged $35 afterward. This inconsistency in pricing can be seen as a weakness as it can lead to customer dissatisfaction and a lack of transparency. Clear and consistent pricing is essential for establishing trust and ensuring customers are not surprised or feel deceived.
2. Inattentiveness and unprofessionalism: A customer expressed frustration with the fact that they had to wait for almost an hour before a stylist attended to them. Additionally, the stylist frequently stopped to use her phone during the haircut and lacked proper cutting skills. Such behaviors indicate a lack of professionalism and attentiveness, which can lead to negative customer experiences and a reduced perception of the salon's quality.
3. Poor communication or misinterpretation: One customer mentioned that their hairstylist did not achieve the desired result, even though they showed a picture for reference. This suggests a potential weakness in communication or understanding between the stylist and the customer. Clear communication and understanding of customer expectations are crucial in delivering satisfactory results.
4. Limited availability: One comment mentions that the salon is open on Saturdays but is unsure about Sundays. While being open on Saturdays is convenient for customers, having limited availability on Sundays can restrict potential business and limit customer options. Expanding business hours and being open on Sundays could enhance customer convenience and attract a larger customer base.
Overall, Claudio's Hair Salon has several strengths such as skilled stylists, a family-based atmosphere, bilingual staff, the use of organic products, and keeping up with fashion trends. However, the salon should address weaknesses related to inconsistent pricing, inattentiveness and unprofessionalism, communication issues, and limited availability to improve customer satisfaction and enhance their overall reputation.
Best TL Reviews
Me encanta mi corte de pelo!! Leti dos me lo hizo muy bien
I don't usually write reviews but Laura did an amazing job on my balayage! They were pretty busy but still managed to get me in. Hair was black/dark brown. To light brown. ✨
I called them and told me the price for women haircut is $20. I’ve been waiting there forever to have my haircut done . After my haircut they charged me for $35. Look my hair is not even close to the picture I showed to the hairstylist
Thanks gracias! Excellent job ????????????????
After waiting for almost an hour with no workers there a lady finally came out of the back and attempted to cut my hair. She would stop in the middle of the haircut and go on her phone. She did not know how to cut hair. When i told her i didn’t like how it came out she started to argue with me saying i need to explain how to do it. I’m not the barber she should know how to cut hair and i told her exactly how to do it. #2 mid fade. Don’t come here unless you want to look worse coming out then you did going in
Amazing service. Really can tell it's a family based salon. Got my hair done very nice. Speak both languages. Just ask if they speak English and they will, or find someone who will.
I love ... Claudio's hair salon because they use organic products and my hair looks super healthy..
They are very knowledgeable, professional and what I like the most is that they keep up with the latest fashion...
Muy buena y esta abierto los sábados el domingo no se pero con que este el sábado cuando uno busca en otros lados esta cerrado y este lugar está abierto y buen servicio
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Claudio's Hair Salon Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 10:00 AM - 08:00 PM |
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| Tuesday | 10:00 AM - 08:00 PM |
| Wednesday | 10:00 AM - 08:00 PM |
| Thursday | 10:00 AM - 08:00 PM |
| Friday | 09:00 AM - 08:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | 10:00 AM - 04:00 PM |
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Location
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