Quick Facts About Lennie's Nails
Lennie's Nails Place is a nail salon with a mix of strengths and weaknesses, as indicated by the comments provided. In order to thoroughly analyze the strengths and weaknesses of the business, it is important to consider several aspects: customer service, cleanliness, nail quality, location, and overall satisfaction.
Starting with customer service, it is clear from the comments that Lennie's Nails Place struggles in this area. Multiple customers mention the lack of attention they received upon entering the salon, with one customer even remarking that the staff member barely looked up from her phone to greet them. This lack of basic customer service is a major weakness for the salon, as it can leave customers feeling undervalued and unappreciated.
The cleanliness of the salon is also mentioned as a concern in the comments. One customer describes the interior as cluttered and dirty, while another warns against the use of filthy products that can lead to infections. These comments indicate that Lennie's Nails Place may have issues with maintaining a sanitary environment. This is another significant weakness for the business, as cleanliness is crucial when providing services that involve direct contact with customers' skin and nails.
The quality of the nail services at Lennie's Nails Place is a mixed bag, according to the comments. Some customers express satisfaction with the salon and the quality of their nails, praising the technicians for doing a beautiful job. However, there are also several negative comments regarding the quality of the nail services. Customers mention rushed and messy manicures, rough filing that caused bleeding, and nails that were not properly shaped or filed. These comments suggest a lack of consistency and attention to detail in the nail services provided, indicating another weakness for the salon.
Location is an additional factor that affects Lennie's Nails Place. One customer mentions that the salon is located in the "hood," implying that it may be in a less desirable area. While this comment may be subjective, it could potentially deter some customers who are seeking a more upscale or safer environment for their salon experience. However, for others, this location may be seen as a strength, as it may offer lower prices or proximity to their neighborhood.
Despite the weaknesses mentioned above, there are some strengths present at Lennie's Nails Place as well. One customer states that they and their daughter only go to this nail shop and love the service they receive. This positive comment highlights a strength in the form of customer loyalty. Building a loyal customer base is crucial for any business, and the fact that this customer and their daughter exclusively go to Lennie's Nails Place indicates that there are some customers who are highly satisfied with the salon.
Additionally, another customer mentions that the inside of the salon is bigger than it appears from the outside, and they were pleased with their nails after their first visit. This indicates that Lennie's Nails Place may have a well-designed and visually pleasing interior, which can improve the overall customer experience. The fact that this customer was pleased with their nails also suggests that the salon has the potential to deliver quality services, though it may depend on the specific technician chosen.
In conclusion, Lennie's Nails Place has a mix of strengths and weaknesses. The salon struggles with customer service, cleanliness, and consistency in nail services, as indicated by the negative comments. However, there are some strengths present, such as customer loyalty and a visually pleasing interior. While the reviews are somewhat mixed, the weaknesses should not be overlooked as they can greatly impact the overall customer satisfaction and success of the business. It is important for Lennie's Nails Place to address these weaknesses, specifically by improving customer service, cleanliness, and the consistency of their nail services, in order to establish a strong reputation and attract more customers.
Best TL Reviews
Average..customer service is definitely lacking, they have some young girl sitting behind a table when you walk in that barely looks up from her phone to greet you. It's all boarded up on the outside, cluttered & dirty on the inside. I really hope they're getting renovated to be looking like this. I got a gel manicure & even though I keep my nails short there was no reason for the tech to keep getting polish on my fingertips. Pedicure was decent, and eyebrow waxing was okay. It's in the hood also, so I guess you get what you pay for. ????????♀️
The person who did my nails did not do it good at all. She rushed and my nails came out messy. Not good at all in my opinion and my finger started bleed because of how rough she filed my nails. I honestly don’t recommend getting ur nails done here. U might get lucky is u get it done by Anne or someone else there. I don’t know name of the lady’s that did my nails but she is the owner of the nail salon.
My mom went there and got and infection on her nails and her whole hand they have filthy products dont go im begging you
Only nail shop I and my daughter go to. Love them and their service.
The inside is much bigger than it appears from outside. Is extremely busy. My first time in the establishment and I was quite pleased with my nails.
be very careful who you get to do your nails. I wasn’t particular and got a random disgruntled employee none of my nails were shaped or filed properly I left the salon with gel polish stuck to my cuticles did not even perform a manicure basically just painted my nails very poorly each one of my nails is a very different shape extremely unhappy
It was very good they did a beautiful job of my nails
Ive been here occasionally. My last experience was not the best. My nails were refilled very thin. I pointed that out to the technician. He said they were fine. A day later i had to return to fix a broken nail. 2 days later another nail broke without any effort. Have not gone to repair it. Just wont go back.
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Lennie's Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
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| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | 11:00 AM - 04:00 PM |
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