Lickey Hill Fish Bar

+44 121 453 5642

460 Lickey Rd, Cofton Hackett, Birmingham B45 8UU United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Lickey Hill Fish Bar

Lickey Hill Fish Bar has received a mix of positive and negative comments, indicating that the place has both strengths and weaknesses. In this analysis, we will explore these strengths and weaknesses in detail.

Starting with the strengths, one of the most significant aspects that customers appreciate about Lickey Hill Fish Bar is the excellent quality of their food. Multiple customers mentioned that the fish is fresh, fleshy, and deliciously cooked, with a light and crispy batter. They also praised the generous portion sizes, indicating good value for money.

The fish and chips at Lickey Hill Fish Bar are also compared favorably to other chip shops in the Midlands, with one customer claiming it is by far the best fish and chips in the region. This suggests that the food stands out in terms of taste and quality in the local area.

Additionally, the kebabs at Lickey Hill Fish Bar have received positive feedback, with one customer describing them as "lush." This indicates that the menu offers a variety of options beyond traditional fish and chips, catering to different tastes and preferences.

Another strength of the place is their prompt and efficient delivery service. Several customers mentioned that their food was delivered piping hot and within a reasonable time frame. They appreciated the pleasant demeanor of the delivery drivers and the attention paid to order notes. This indicates that Lickey Hill Fish Bar has a well-organized delivery system, ensuring customer satisfaction.

Moving on to the weaknesses, one recurring issue mentioned by customers is the inconsistency between in-store collection and delivery orders. One customer noted that the online delivery was not as good as collecting the food in person from the shop. They specifically mentioned the hot cheeseburger having melted cheese and dry burger meat, raising concerns about the quality and preparation of the food for delivery.

Furthermore, some customers have expressed dissatisfaction with the customer service at Lickey Hill Fish Bar. One individual was frustrated by the wait time and perceived prioritization of phone orders over in-person customers. Another customer complained about the lack of acknowledgment or apology for the extended wait time. These comments suggest that the staff may not be effectively managing the influx of orders and properly attending to all customers.

Lastly, one customer mentioned that they were disappointed by the experience and decided not to return due to their perception of poor service and a lack of attention to in-person customers. Losing a customer reflects negatively on the overall customer experience and points towards a weakness in the business's operations and customer relations.

In summary, the strengths of Lickey Hill Fish Bar include excellent quality food, great portion sizes, delicious kebabs, and a prompt delivery service. On the other hand, weaknesses include inconsistency in the quality of delivery orders compared to in-store collection, dissatisfaction with customer service, and the potential neglect of in-person customers. To improve, Lickey Hill Fish Bar should focus on maintaining consistency in the quality of their food across all channels and ensure that all customers, whether in-person or through delivery, receive the same level of attention and service.

Best TL Reviews

The very best chip shop for miles!! Excellent quality,great sized portions, beautifully cooked fish, delicious chips. Kebabs are lush. Thank you guys,made for a great evening as we'd invited others to eat with us,and everyone was impressed with their food

Had an online delivery from here, I'm going to say it wasn't the best in comparison to going to the shop to collect.

The food was very hot.That you had to leave it for a few minutes to cool down.The cheeseburger cheese had just melted into the bun..Almost like hot butter!! Makes you wonder being that hot & the cheese turning to liquid if it had been in the microwave for 5 minutes.The burger meat was also dry.

Not good.

Coming from living on the North East coast of England I must admit I have been spoilt with some delicious fish and chips in my time. Since living in the Midlands I've struggled to find anywhere quite as good...until I got fish and chips from here. By far the best fish and chips in the Midlands! The fish was good quality, fleshy and fresh, the batter was light and crispy, the chips were great and the portion was a good size - good value for money. I'd 100% recommend.

What a F’in joke. Over 1/2 an hour to get served because they’re too busy dealing with phone orders. I would have thought there would have been more sense dealing with the customers that have put themselves out to visit the shop stand in the cold. The girls started my order then put in on the top of the fryer and carried on with a phone. Using all the chips THEN yet again customers in the shop had to wait for chips to cook again and mine on top of the fryer cooking dry in the paper. You really need to get your s-#%t sorted before you start and lose your genuine customers. Already lost one now ME !!! I wouldn’t visit this chippy again if they were giving the stuff away for free

Lost a customer tonight. Deliveries are the priority, stood waiting for 10 mins and not an acknowledgement from any staff member to say sorry for the wait. Not a way to run a business, I wasn't the only customer to leave either. They really only seem interested in deliveries.

Had a lovely fish and chip evening tea, it was delivered piping hot, by a very pleasant driver, and the food was very very nice. A MUST return is on the cards.

Ordered for the first time from here. After having moved and losing our local chippy we thought we would give these guys a try on what i would imagine a busy evening (Euro Final) and have to say the food was beautiful, kebabs fresh and hot ( Naan and pitta) the salad was fresh and lots of it, chips was hot not soggy and tasted really nice. Delivery was before estimated time and delivery driver was super friendly and polite. All in all great chippy and will be ordering again as they also read the order notes that was given. The app we ordered through we had no problems, was fast, easy to use and payment was no problem. Thank you for some amazing food!

Un des meilleurs fish and chips que j ai pu manger en Angleterre en tant que français. C est copieux et délicieux. Rajoutez à ça que le service est hyper rapide et c est quasi parfait !