Quick Facts About Lily Nails
The comments above provide a range of opinions and experiences regarding Lily Nails place. To evaluate the strengths and weaknesses of the salon, we will analyze the comments and highlight recurring themes.
Starting with the strengths, many customers mentioned the friendliness of the staff. Multiple comments praised the nice and kind demeanor of the employees, making the salon seem welcoming and comfortable. This positive atmosphere is essential for customers to feel relaxed during their treatments.
Another strength highlighted by different customers is the reasonable pricing. The salon is described as having prices that are fair and affordable. This is crucial for attracting and retaining customers, especially in a competitive industry like nail salons. Offering good quality at reasonable prices is a significant advantage for Lily Nails place.
Customers also appreciated the attention to detail in the services. Comments mentioned that the salon provides relaxing pedicures and manicures with a focus on precision and care. This attention to detail indicates that the salon values the satisfaction of their customers and strives to provide high-quality work.
Multiple comments mentioned specific manicurists by name, indicating a sense of loyalty and satisfaction with their work. This suggests that some of the staff members have developed a strong reputation for excellent service. For example, Holly and Tina were specifically mentioned as providing consistently high-quality work. This reputation could contribute to building a loyal customer base.
The salon also seems to offer a variety of services and color options. Customers mentioned a good selection of colors and the availability of dip powder. Variety is a strength as it allows customers to have a range of choices and personalization options for their treatments.
On the other hand, several weaknesses were also highlighted in the comments. The most common complaint is inconsistency in service. Customers mentioned that the quality of service can vary depending on the manicurist. This inconsistency in work can be a major drawback for a salon, as it undermines customer trust and satisfaction.
Another weakness mentioned by a customer is the issue of misquoting prices. This inconsistency between the prices listed on the wall and the actual prices charged can create confusion and mistrust among customers. It is essential for a business to provide clear and accurate pricing information to avoid any misunderstandings or customer dissatisfaction.
One customer found that the service was rushed and not up to par. This indicates a lack of attention to customer experience and quality control. Inconsistent wait times were also mentioned, which can be frustrating for customers who expect a timely and efficient service.
Furthermore, one customer expressed disappointment with a pedicure that did not meet expectations. The absence of specific components of the spa deluxe pedicure, despite being advertised, resulted in a negative experience. This lack of consistency in service can undermine customer trust and satisfaction.
Based on the feedback provided in the comments, Lily Nails place has several strengths, including friendly staff, reasonable pricing, attention to detail, and a variety of services. However, there are also notable weaknesses, such as inconsistency in service quality, misquoting prices, rushed service, and inaccurate advertisement of treatments. Addressing these weaknesses and maintaining their strengths will be crucial for the salon's success and reputation.
Best TL Reviews
They were super nice, but the girl did an OK job honestly . I asked for almond shape I had to come home and reshape them. Nail take off, manicure, dip 90$ 5$ discount because full manicure was not given. Definitely will give it another shot with another manicurist because it is walking distance from my house.
Small but really nice salon. Prices are reasonable quality is great! The ladies that I've worked with don't make you feel rushed or pressure you for other services. They have great design ideas too if you like to do different things with your nails.
I got my nails done for Christmas. Liked their service. I showed them a picture as to how i want my nails and they did a great job.
Holly has been doing my nails for years now and I couldn’t be more satisfied. I get no chip manicures and occasionally pedicures and my nails always last long and I get a lot of compliments. Really high quality work and kind people. My mom has been getting her nails done with Tina for a long time too and is always happy. I have brought a few friends with me over the years and everyone loves this place. Highly recommend!
This place is hit or miss. There's a few girls that are really great and others not so much. They have a relatively good selection of colors and offer a variety of services including dip powder!
Dao my favorite person! She helps me chose my nails colors ! Favorite place for my pedicure and manicure ????
Friendly staff, relaxing pedicures manicures with an attention to detail. They do accept walk ins but make an appointment to help them with scheduling. Try the mood changing nail polish!
This place is dysfunctional, and inconsistent. The wait times they quote are never accurate, they rushed through my service. They asked what kind of pedicure we wanted and we pointed to a spa deluxe one. I read through the details of it and it was supposed to include a scrub, a mask, etc. The woman doing my pedicure didn’t do the mask or the scrub, she just put some lavender powder in my pedicure water and called it a day. My husband was sitting right next to me getting the same exact service done and got his done correctly but they charged us both $55 per pedicure. It was a rip off. Nails… let’s not get started. The prices on the wall say one thing and then when you get a service done they quote a completely different price.
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Lily Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
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| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | 10:00 AM - 04:00 PM |
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