Lotus Chinese Take Away

+44 191 271 6703

Stamfordham Rd, Westerhope, Newcastle upon Tyne NE5 5HL United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Lotus Chinese Take Away

Lotus Chinese Take Away place is a family-run business that has received positive feedback from customers. One of its strengths is the exceptional quality of its food, which is described as tasty, fresh, and different from the competition. Customers appreciate the efforts made by the staff to ensure a high standard of food. Additionally, the staff members are always friendly, creating a welcoming atmosphere for customers. The fact that customers have visited multiple times without any issues speaks to the consistency and reliability of the establishment.

Another strength of Lotus is its ambiance. One customer describes it as a beautiful place that gives off a nostalgic vibe, almost like going back in time. The staff is commended for being informative and helpful when customers have questions. This adds to the overall experience and makes it a lovely place to visit. Additionally, the customer praises the peacefulness of the restaurant, suggesting that it provides a relaxed and enjoyable dining environment.

Lotus Chinese Take Away place is well-regarded in the local community. It is described as one of the nicest Chinese takeaways in Newcastle, which indicates that it is highly regarded compared to its competitors. The fact that it does not deliver is mentioned as a weakness, as convenience is a crucial factor for many customers when choosing a takeout restaurant. This could potentially limit the customer base and prevent some individuals from trying Lotus.

One customer also mentions a specific issue with the food they ordered. They found the prawns with chili and garlic to be swimming in sauce, suggesting that the dish was prepared differently than expected. While this comment points out a weakness in terms of consistency or portion control, it is important to note that the customer also acknowledges having had better elsewhere. This implies that their experience may not be entirely representative of Lotus' typical food quality.

In terms of customer service, Lotus receives positive remarks. The staff is consistently described as friendly and polite. Customers appreciate the fact that they are recognizable and that the staff is willing to accommodate requests, such as changing an order slightly. The presence of seaweed on the menu is mentioned as another positive aspect of Lotus, as it is not commonly found in other takeaways.

A potential weakness mentioned by a customer is the lack of a card machine. This means that payment can only be made in cash, which may not always be convenient for customers who prefer using card payments. However, it is important to consider that this comment may not reflect the preferences of all customers, as some may be fine with paying in cash.

Cleanliness and hygiene are important factors for customers when choosing a restaurant. Lotus receives compliments for being clean, tidy, and smelling fresh. This indicates that the establishment takes cleanliness seriously, which is essential in the food service industry.

Overall, Lotus Chinese Take Away place has several strengths, such as exceptional food quality, friendly staff, and a nostalgic ambiance. However, there are also some weaknesses, such as the lack of delivery service and the absence of a card machine for payment. Despite these potential weaknesses, Lotus seems to have a loyal customer base and is highly recommended by those who have visited.

Best TL Reviews

Nice family run business, food is exceptional , always friendly, I've been many times and never had any issues, well done guys ????

The food is tastie very fresh different from the competition, keep up the good work

2nd time here and enjoyed it better the second time what a beautiful place to go back in time all staff very informative when asking questions was just a lovely day all in all 10* could live there its so peaceful:)

Not as nice as I thought it would be ordered prawns with chilli and garlic it was swimming in sauce had better elsewhere

One of the nicest Chinese Takeaways in Newcastle. Just a shame they don't deliver.

Excellent Chinese takeaway. Delicious food, friendly staff, and good Covid practice. One of the few Chinese takeaways that accept contactless payment.

Had a small problem a few weeks back with the curry which was a bit watery, but a polite word with the owner and the problem was resolved satisfactorily and the food has been of its usual high standard since then.

Lotus is a fantastic oriental take away. The staff are always polite and very friendly. I only come here for take out rarely but each time the meals are excellent. If you don't like something or need a dish without MSG they will cater for you as much as possible. My kids love their food from here too. You can phone in your order and collect within 20 minutes or just order at the counter and your dishes will be ready sooner.. All dishes are prepared freshly to order. Highly recommended little gem

Staff are great, recognise familiar faces. Happy to cater to needs if you would like to change an order slightly.

One of the rare take aways that do seaweed, which is always a positive.

They don't have a card machine however, do you need to pay by cash, not always convenient.

Always clean and tidy and smells clean.