LV Nails

+1 765-349-8247

373 Grand Valley Blvd, Martinsville, IN 46151 United States of America

Open Today: -

Quick Facts About LV Nails

LV Nails Place has received a mix of positive and negative comments, which provide insights into its strengths and weaknesses. In this analysis, we will examine these comments and evaluate the performance of the salon.

Starting with the positive comments, one customer gives a shoutout to Vi, expressing gratitude for the beautiful nails. This comment highlights the salon's strength in delivering a satisfying nail service, with Vi being particularly praised for her skills. Another customer echoes this sentiment, mentioning that the salon exceeded their expectations and delivered an amazing result. These positive experiences indicate that the salon has capable and talented nail technicians who can provide excellent services.

Furthermore, a customer appreciates the friendly and professional environment at LV Nails Place. They mention being greeted by staff during each visit and expressing their never having had a bad experience. This comment suggests that the salon excels in customer service and creates a welcoming atmosphere for its clients. The consistent positive experiences of this customer also indicate the salon's ability to maintain a high level of service quality.

However, there are a couple of negative comments that shed light on some weaknesses of LV Nails Place. One customer shares a disappointing experience when trying to take their young daughter to get her nails painted. The employee's lack of interest and dismissive attitude towards the customer led to them leaving the salon. This incident reflects poor customer service and demonstrates a weakness in the staff's ability to handle customers effectively. To maintain a good reputation and attract more customers, it is crucial for the salon to address such instances of rude behavior and prioritize customer satisfaction.

Another negative comment highlights an overpriced and rushed experience. The customer felt that they paid a significant amount for a manicure and pedicure that was hastily done and lacked attention to detail. This comment reveals a weakness in the salon's pricing strategy and quality control. Charging a high price for a rushed and lackluster service can lead to dissatisfied customers and negative reviews. It is essential for LV Nails Place to ensure that their prices align with the quality of service provided and that they consistently deliver thorough and well-executed treatments.

Another customer had a similar disappointing experience, where they were turned away due to a lack of time. This incident not only reflects poor time management but also a lack of consideration for potential customers. This weakness can have a detrimental impact on the salon's reputation, as it indicates a disregard for customer satisfaction and a failure to effectively handle customer demand.

In summary, LV Nails Place has strengths in delivering beautiful nail services and creating a friendly professional environment. Customers appreciate the skill and talent of some nail technicians and enjoy the warm and welcoming atmosphere. However, the salon needs to address weaknesses in customer service, pricing, and time management. Improving these areas will help them provide consistently positive experiences, enhance customer satisfaction, and ultimately contribute to the salon's success.

Best TL Reviews

A huge shoutout to VI thank you soooo much!!!! My nails are absolutely beautiful!!! I'm in love with them!!????????????

Love my nails walked in not sure they could do what I wanted and the lady in there did amazing ????

I tried taking my young daughter to get her nails painted. There was one customer and 2 employees (that I saw) and the female employee said “idk I might have appointments “. I said ok we can wait or Is anyone else available? She said I don’t think she’s going to sit still . I said she’s done this many times and does just fine. The the employee just sat there no longer acknowledging me. So we left after a few minutes of being ignored. It was just really rude.

Vi did such an amazing job on my nails! She was so sweet and kind!

Everytime I come in I'm greeted by the staff, and it's a friendly professional environment. I have never had a bad experience.

HIGHLY RECOMMEND!!!

I had a bad experience here in the past, but after 5 years, decided to give them another chance. MISTAKE! I went for a mani Pedi. I was charged $80 to sit in the chair with my feet in water, and them to literally, only, paint my nails. The entire experience took around 40 minutes. They sloppily hurried through both the manicure, and pedicure. Overpriced, and sloppy is my general review. I gave them a second chance, there won't be a third.

Zero Stars! 1:30 in the afternoon, my Sister and I for mani-pedi’s, the lady working said no time for you and turned away our business! Said she had appointment so No! Apparently based on the reviews this is a constant for them! Will NEVER try again!!!

Vi and Paul did a great job on my daughter's nails, thanks