Quick Facts About Maggie's Nail Salon
Maggie's Nail Salon has received a mix of positive and negative comments, which provide insight into the strengths and weaknesses of the salon.
Starting with the strengths, one recurring theme in the comments is the great customer service provided at Maggie's Nail Salon. Customers have praised the staff for being friendly and quick in their services. One comment even recommends calling ahead to ensure the salon is not too busy, indicating that the salon is popular and in-demand. Additionally, the praise for specific nail technicians like Mary and Gloria suggests that the salon has skilled employees who can deliver high-quality results.
Another strength mentioned in the comments is the professional and excellent service provided by the salon. Customers appreciate the expertise and professionalism of the staff, specifically mentioning Valeria and her team. This indicates that the salon has a reputation for providing a high level of service and meeting customer expectations.
Efficiency is also highlighted as a strength, with one customer mentioning that they were not in the salon for hours. Fast service is often valued by customers who lead busy lives and appreciate a salon that respects their time.
On the other hand, there are several weaknesses raised in the comments that should be addressed by Maggie's Nail Salon. One major concern is the quality and durability of the nail services provided. A customer mentions that their full acrylic set started chipping the same week, suggesting that the products used or the application technique may need improvement. Another customer complains about nail polish cracking and nails not being cleaned thoroughly, indicating a lack of attention to detail in the salon's services.
Customer dissatisfaction due to rude and disrespectful behavior is another weakness highlighted in the comments. One customer reports a situation where their sister's nails were poked and hurt, and when the issue was pointed out, the staff member responded disrespectfully instead of rectifying the situation. Rude behavior from a staff member can significantly impact a customer's experience and may result in lost business.
Inconsistency in the quality of work is also mentioned as a weakness. While some customers rave about specific nail technicians, others express dissatisfaction with the work of different employees. This inconsistency suggests that the salon may need to address training and consistency in delivering high-quality services across all staff members.
Pricing is another concern that a customer raised. While the customer appreciates the fact that Maggie's Nail Salon doesn't use excessive heat and doesn't take too long to complete services, they feel that the salon is a little pricey for a wash and blowout. This suggests that the salon may need to evaluate their pricing structure and ensure that it aligns with customer expectations and the value provided.
Lastly, a customer mentions that they had difficulty getting the desired result they showed a picture of, and the nails ended up looking subpar. This suggests a lack of communication or understanding between the staff and the customer, indicating the need for improvement in clearly understanding and meeting customer expectations.
In conclusion, Maggie's Nail Salon has strengths in terms of customer service, efficiency, and professionalism. However, there are weaknesses related to the durability of the services, rude behavior from staff members, inconsistent quality of work, pricing, and communication issues. By addressing these weaknesses, the salon can improve customer satisfaction and loyalty, leading to a stronger reputation in the industry.
Best TL Reviews
Great customer service and quick! I’d recommend calling in before to ensure that they aren’t too busy. I got my nails done with MARY, she is amazing!
Got a full acrylic set and they’re chipping the same week???? went with my friend and the lady insisted the random blue on her toes was “her color” that she chose then proceeded to put bedazzled heart accents without even asking. Haven’t had an experience at gabbys like this before and I’m sad to say I won’t be coming back.
Disrespectful and rude. One lady had poked, pinched, and hurt my sisters nails, unacceptable. Nail polish started cracking and nails weren’t cleaned thoroughly. The lady right after started being rude and disrespectful to my sister instead of fixing and redoing. Don’t recommend coming here at all.
I love this place. I highly recommend it
.I always request the lady Gloria. She does an awesome job. She really takes her time to do a great job. I've tried pretty much all of the other girls and I don't like their work. Some of them they're very rough and careless.
I love she doesnt use a lot of heat. And I wasnt in there for hours. BUT she is a little pricey for a wash and blow out.
Very good! I recommend it without doubt. Professional and excellent service. Thank you Maggy, Valeria & team.
I showed a a picture of what I wanted and hurt my nails (only 2). And rudely said to me they wouldn’t be able to but then they did it and pretty much look like trush
I drive half hour to get my nails done with these ladies! They’re the best!
Maggie's Nail Salon Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 06:00 PM |
| Sunday | Closed |
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Location
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