Quick Facts About Majestic Nail Bar
Majestic Nail Bar has both strengths and weaknesses based on the comments provided. In terms of strengths, the new location seems to be visually appealing with more pedicure chairs and manicure seats. This suggests that the salon has more space and can accommodate more customers without a wait time. The supplies are also stored in large cabinets, indicating that the salon is well organized. Additionally, one customer mentioned having a great experience with a nail technician named Kayla, who did a flawless job on their French manicure set.
However, there are several weaknesses that customers have pointed out. One major concern is the quality of service provided by some of the technicians. Multiple customers mentioned instances where their nails were not done properly. One customer complained about their cuticles being butchered and the polish job being rushed, resulting in nail polish all over their fingers. Another customer mentioned that their nails started bleeding during the service, indicating that the nail technician did not handle the SNS properly. This suggests a lack of skill or attention to detail among some of the technicians.
Customer service also seems to be a weakness at Majestic Nail Bar. Several customers mentioned instances of rude or aggressive behavior from the staff. One customer mentioned that the staff accepted more customers than they could handle, resulting in rushed and subpar service. Another customer mentioned that the staff became agitated when they refused to change their service and treat their daughter rudely. Additionally, another customer mentioned that a technician had an attitude throughout the service and only tried to be nice towards the end, potentially to secure a tip. These incidents indicate a lack of professionalism and customer care from the staff.
There were also instances where customers felt dismissed or ignored. One customer mentioned that when they asked to speak to the manager, everyone was walking away from them, suggesting a lack of willingness to address customer concerns. Another customer mentioned that a technician became dismissive when they pointed out the cuts on their child's hands. These incidents showcase a lack of accountability and a disregard for customer satisfaction.
Hygiene and cleanliness are also mentioned as potential weaknesses. One customer mentioned that they had to ask for warm water during their service, and the technician responded with attitude. This indicates a lack of attention to customer comfort and satisfaction. Although another customer mentioned that everything was clean, it is important to note that this comment does not provide specific details or context.
In conclusion, Majestic Nail Bar has some strengths, such as a visually appealing new location and positive experiences with certain nail technicians. However, the weaknesses highlighted by customers include subpar nail services, poor customer service, dismissive behavior, and potential hygiene issues. These comments suggest that Majestic Nail Bar should focus on improving the quality of their services, training their staff on professionalism and customer care, and addressing customer concerns and feedback in order to enhance the overall customer experience.
Best TL Reviews
I came in for a fill in yesterday. My experience was going well until the woman that was doing my nails took out the drill and started filing the acrylic close to my cuticles. She butchered them. The skin around my nails is shredded. I had came in with healthy cuticles and left with them looking like the picture below. Not to mention that the polish job was really rushed. I left with nail polish all over my fingers. That they didnt bother to clean up. Not to mention that my polish started peeling and hour after i had left. I also noticed that the way they spoke to possible customers asking about the wait time was a bit rude. They were obviously busy and had taken on more than they could handle. They accepted more customers than staff they had. Customers were asking how much longer the wait was and they were giving them the answer the guests wanted to hear but wasn’t truthful. And because they wanted to get more customers in and out they didn’t take their time on my sister and i nails. They care more about getting their buck than doing their finest work.
Every time I go here and get SNS but Hannah is the one that always do my nails. Today I let another nail tech do my nails and this is the result. Also on both hand my nail started to bleed due to the tech not utilizing it properly. Seems as if Hannah is the only good nail tech in there that does SNS good. That was the only service I ever got while coming here. Do not go here if you like SNS but if you do I would suggest Hannah.
This shop was formally The Happy Nail shop. The moved to a larger location not far away at all. They've decorated it really pretty, with more pedicure chairs and more seats for manicures. The supplies are stored in large cabinets in the middle with a beautiful chandelier. More workers, more seats and no wait, win-win.
Hey ya'll, I'm a travel business owner and I love sharing the places I go to.
Please don’t give these ppl your money. I tried them for the 1st time on Sunday, April 2nd 2023. I walked in and was greeted by staffer. She was pleasant. After being seated with my 16 yr old daughter, the lady Linh who was going to do my nails told me the gel polish on my toes was 28 dollars by its self. No pedi, just polish. She immediately became agitated that I would not budge on changing my service to a pedi and polish. The guy that did my over lay was awesome. (His name was T) My daughter was getting gel polish on her toes and regular polish on a fresh acrylic set on her hands. The lady that did her toes was pleasant and didn't say much)When the guy (JonH) who was doing her nails could not convince me to spend 100 dollars on her nails he started treating my daughter aggressively. (I did not learn about this till all our services were done)He had an attitude with my daughter because he could not get her to pay for a manicure on top of the full set and other services she had rendered. This was very disappointing to say the least. After spending a total of 166 dollars in services between the both of us and a 20 dollar tip included I won’t try them ever again. Go where your money and time is appreciated. They aren’t customer service people. (Not all) The bad over shadows the good.
We definitely won’t be back. Went there for a simple full set with a French black tip for my child’s homecoming. Had to switch nail techs because the lady cut the hell out of my child’s hand and the nails were fat and not the shape she requested. The second lady was very aggressive and was dismissive to the cuts they put on my child’s hands. When I ask to speak to the manager everyone was walking away from us. The only reason a star was to leave a review.
Great experience. I’m a stickler when it comes to my nails but Kayla got the job done. I let her freestyle my set. My French is flawless. Just go!
Please save your time and money and don’t go to this nail salon. After soaking in water for 30 minutes the tech got a attitude when I asked for warm water and continued with attitude for most of the service. I guess she thought about the tip and tried to be nice before finishing.. I will Never go back or recommend anyone to this salon.
Love them it’s the first time here and I didn’t feel Pressured to buy or upgrade my nails they didn’t cut me everything was clean they went above and beyond definitely coming back and recommended.
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Majestic Nail Bar Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 07:30 PM |
|---|---|
| Tuesday | 10:00 AM - 07:30 PM |
| Wednesday | 10:00 AM - 07:30 PM |
| Thursday | 10:00 AM - 07:30 PM |
| Friday | 10:00 AM - 07:30 PM |
| Saturday | 09:30 AM - 07:30 PM |
| Sunday | 02:00 AM - 06:00 PM |
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