Mama's Restaurant

+1 910-653-2059

101 Hickman Rd, Tabor City, NC 28463 United States of America

Open Today: -

Quick Facts About Mama's Restaurant

Mama's Restaurant is a small town establishment that offers a top-notch dining experience with excellent service. One of the main strengths of the restaurant, as indicated by multiple comments, is the friendly and welcoming atmosphere. Many customers mention the warm and downhome feeling, with locals treating them like family. This creates a sense of comfort and makes guests feel right at home.

In terms of service, Mama's Restaurant receives high praise. Customers mention that they were seated and had their orders taken promptly, with minimal waiting time for their food. This indicates that the staff is efficient and attentive to customers' needs. Furthermore, the mention of the workers being friendly highlights the positive customer service experience at the restaurant.

Another strength of Mama's Restaurant is the quality of their food. The comments repeatedly mention that the food is good and that the breakfast options are particularly enjoyable. This indicates that the restaurant maintains a high standard for their food, ensuring that it is tasty and satisfying. Additionally, the pricing is mentioned to be reasonable, suggesting that customers are receiving value for their money.

Mama's Restaurant also benefits from its location. Despite being in a small town, the comment suggests that it has a "big time feel." This implies that the ambiance and overall experience provided by the restaurant are comparable to those found in larger, more popular establishments. This can be seen as a unique selling point and a strength that sets Mama's Restaurant apart from other dining options in the area.

However, there are a few weaknesses that need to be addressed. One comment mentions that the service was lacking, with the customer having to call the waitress back twice to get their order correct. This indicates that there could be issues with communication and attentiveness among the staff. It is important for the restaurant to ensure that their employees are properly trained and attentive to customer needs to avoid such situations.

Another comment highlights a negative experience with disrespectful service. The customer mentions waiting for an extended period of time at the bar without even being acknowledged by the waitress. This raises concerns about the consistency of the service provided at Mama's Restaurant. Each customer deserves to be treated with respect and given proper attention, regardless of how busy the staff may be. This incident indicates a need for better training and supervision of the waitstaff to prevent such occurrences.

Another weakness mentioned is the wait time for food. While customers generally enjoy the food at Mama's Restaurant, there are instances where it took longer than expected to be served. This can be a discouraging factor for some customers, especially if they are in a hurry or have time constraints. The comment suggests that customers need to allocate a sufficient amount of time to enjoy their meals. This indicates that the restaurant may need to focus on improving their efficiency in the kitchen to reduce waiting times and provide a more streamlined dining experience.

In conclusion, Mama's Restaurant has several strengths that contribute to its overall positive reputation. These include the friendly atmosphere, excellent service, good quality food, and a small town location that offers a unique dining experience. However, there are areas for improvement, such as addressing communication and attentiveness issues among the staff and reducing wait times. By addressing these weaknesses, Mama's Restaurant can further enhance their dining experience and continue to attract and satisfy customers.

Best TL Reviews

Passing through town and stopped on a Saturday morning. Wasn't too busy. Service was top notch and all workers were very friendly. Sat down and ordered in less than 2 minutes. Got our food within 10. Food was excellent and priced right. Small town location but big time feel. Ate breakfast only. If in the area would highly recommend. They love to serve!

Loved it here. People were so friendly. The food was good. Definitely would stop agian.

The food was good the service I had to call her back twice together what I ordered.

I walked in, sat down at the bar, waited for 15 to 20 minutes and no one waited on me, not even a drink order, the waitress acted like I wasn't even there, extremely disrespectful, I got up walked out and not a word was said

Such a friendly and wonderful downhome, diner. The locals made u feel welcome at like youre at home and family. Reasonable prices and good food!

Cant beat there home made breakfast and for a great price. And best tea around. Good good good....

Small town dining experience (presently take out only), with real, fresh food, cooked like we remember from earlier times. Friendly staff, and great prices!

Very enjoyable!

Country kitchen with super friendly staff & excellent breakfast. Make sure you give yourself 30-45 minutes to enjoy your meal, though. They are hoppin' and it sometimes takes a little while to get served. But, it's always worth it.