Quick Facts About Maritza Beauty Salon & Spa
Maritza Beauty Salon & Spa. The staff is professional, friendly, and polite. They prioritize customer service and ensure that customers feel cared for. The positive comments highlight the expertise of Maritza herself, with customers stating that she is the best at any kind of hair. This indicates that Maritza has a strong skillset and is highly experienced in hair services.
Additionally, one customer mentions being referred to Maritza Salon by a Victoria Secret salesperson. This referral from another business suggests that Maritza Beauty Salon & Spa has a strong reputation and is well-known within the community. It's also worth noting that the customer is willing to drive an hour to visit the salon, indicating that they believe the quality of service is worth the travel.
On the other hand, there are a few negative comments that point out weaknesses in the salon. One customer mentions having an issue with the color of their hair, stating that it had a light hint of blue or green after a visit. This indicates a potential problem with the salon's coloring techniques and quality control.
Another customer expresses dissatisfaction with their overall experience, stating that their hair was ruined and the integrity of their hair was compromised. They claim that cheap products were used and that the salon charged professional prices. This highlights a potential issue with product quality and pricing strategies within the salon. Additionally, the customer mentions that their scalp was burning during the process, suggesting a lack of attention to the client's comfort and potential carelessness during the service.
In terms of strengths, Maritza Beauty Salon & Spa seems to excel in customer service and creating a friendly atmosphere. The positive reviews mention the friendliest staff, suggesting that the salon prioritizes creating a welcoming environment for their customers. Additionally, customers express satisfaction with the end result of their services, such as beautiful hair colors, roller sets, and wraps.
On the other hand, the negative comments indicate weaknesses in areas such as customer service and hairdressing techniques. Complaints about needing to wash hair multiple times and the inconvenience it causes highlight a potential problem with managing customer complaints and resolving them efficiently. The dissatisfaction expressed by the customer whose hair was damaged suggests a need for improvement in hairdressing techniques and the use of high-quality products.
In conclusion, Maritza Beauty Salon & Spa has strengths in customer service, friendliness, and expertise in various hair services. The positive comments highlight the professionalism, skills, and friendly atmosphere of the salon. However, there are weaknesses that need to be addressed, such as potential issues with product quality, pricing strategies, and hairdressing techniques. The negative comments highlight areas for improvement in order to provide a consistently positive experience for all customers.
Best TL Reviews
They're very professional people and cares about their customers service and very polite people I recommend anyone to maritza hair salon for nail eyebrows done anything you need to get done that have ot!!am very pleased with the outcome of it!!????????
The most friendliest staff & Maritza is the best on any kind of hair ......luv her❤️❤️❤️
She always does wonder's for my Hair highly recommended.
Needed hair done and was referred to Maritza salon by one of sales person at Victoria Secret
Ladies at salon are awesome
Was very happy with results
I would definitely recommend this salon
And though it's an hour drive from my house I will be coming here from now on
I received excellent services. My hair looked beautiful after getting a color, roller set & wrap
Horrible customer service!!! Three times when I went there I end up with my salt & pepper hair having a light hint of blue or green in my hair. After complaining they will wash hair again but it adds 90 minutes to my visit because I have to go back under the dryer. Then they have the nerve to ask for full payment after inconveniencing me!!!
Ruined the integrity of my hair!!! I was in tears for 2 days after I got my hair colored here.
She cut half my hair off and fried what was left of it! She used cheap products in my hair and left them in after I told her ‘Prima’ several times that my scalp was burning. They are using Walmart products and charging professional prices! I heard wonderful things about this salon and I am extremely disappointed. My hairs integrity is ruined and the color isn’t even what I wanted.
I always have a great experience when visiting
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