Quick Facts About Metro Barber Shop
Metro Barber Shop has received a variety of comments, both positive and negative, which provide insight into the strengths and weaknesses of the establishment. In order to thoroughly examine these comments, we will analyze them under categories such as customer service, quality of haircut, and pricing.
Customer Service:
One recurring positive comment is the outstanding and professional service provided by barber Cassy. She demonstrated patience and understanding while cutting the hair of a child with autism, which is commendable. This exemplifies the strong customer service offered at Metro Barber Shop. Additionally, there are mentions of Cassie's kindness and friendliness, indicating that the barbers at the shop create a warm and welcoming atmosphere.
On the other hand, one customer claims to have been asked to leave the shop. Unfortunately, the comment does not provide any context or explanation for this incident. However, if the incident is significant, it raises concerns about the overall customer service experience at Metro Barber Shop.
Quality of Haircut:
Multiple positive comments highlight the excellent haircuts provided by Cassie, particularly for children. One customer even mentions that Cassie cuts their 5-year-old's hair perfectly every time. Another customer emphasizes that Metro Barber Shop is the best place their son has gotten a haircut, with special mention of their ability to handle straight hair. These comments indicate a strength in the shop's ability to provide high-quality haircuts.
Nonetheless, there is a negative comment criticizing the haircut received. The customer claims that their hair was uneven, resulting in the need for self-trimming. While this negative comment is just one individual's experience, it raises concerns about the consistency of the haircuts at Metro Barber Shop.
Pricing:
There is a negative comment expressing dissatisfaction with the pricing at Metro Barber Shop. The customer was charged $37.89 for a men's haircut, while the listed price is $25. The customer was surprised by the price difference and questioned it, only to be told that the manager had her own special rate. This incident highlights a weakness in the pricing transparency of Metro Barber Shop. Clear communication and adherence to listed prices are essential for customer satisfaction.
Overall, Metro Barber Shop demonstrates strengths in customer service, particularly in its handling of individuals with autism and its ability to create a friendly environment. The positive comments regarding the quality of haircuts, especially for children and those with straight hair, are also notable. However, the negative comments about being asked to leave and the discrepancy in pricing raise concerns about consistency and transparency.
Best TL Reviews
First time visit to metro barber. Cassy was an outstanding and very professional barber who took care of my son who has autism. She was very patient and understanding of his sensory disorder to feeling and sound of the clippers. She did an amazing job and I HIGHLY recommend her for anyone who has a child on the spectrum. THANK YOU CASSY!!
This was the worst haircut ever! My hair is so uneven and I had to trim it myself.
Cassie cuts my 5yr olds hair perfectly every time! Her kindness and patience is always such a great experience as well as a great cut!
My kids have had some really great haircuts, but this place is the absolute best place they've gotten a haircut. My son has super straight hair and no one has ever gotten his hair right until we went to this place. Strongly recommend!
Used to come here regularly but for some reason just now on 2/14/23 around 2pm was asked to leave.
Be careful!! Price is listed as $25 for mens haircut. The lady manager charged me $37.89, after asking why the price difference she stated that she had her special rate!! Never again...
Cassie always gives a clean cut and is super friendly.
We love Metro Barber !!! Ms.Jenny does amazing with my boys, her and the other barbers always have a warm felt greeting. My boys refuse to go anywhere else. I Definitely recommend !
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Metro Barber Shop Info
Amenities
Health & safety
Accessibility
Today
Opening Hours
Monday | 11:00 AM - 06:30 PM |
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Tuesday | 10:00 AM - 06:30 PM |
Wednesday | 10:00 AM - 06:30 PM |
Thursday | 10:00 AM - 06:30 PM |
Friday | 10:00 AM - 06:30 PM |
Saturday | 10:00 AM - 06:30 PM |
Sunday | Closed |
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