Michael's Chinese Takeaway

64 Druridge Dr., Blyth NE24 4PZ United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Michael's Chinese Takeaway

Michael's Chinese Takeaway has a mix of strengths and weaknesses, as highlighted in the comments provided.

Starting with the strengths, one comment mentions that the food is good, indicating that some people enjoy the flavors offered by the restaurant. Additionally, the servings are described as being of good size, which is a positive aspect for customers who expect value for their money. Another positive aspect is the cleanliness of the place, as one comment states that the restaurant is very clean. This can contribute to a pleasant dining experience and give customers confidence in the hygiene standards of the establishment.

Furthermore, one comment praises the fast service provided by Michael's Chinese Takeaway, indicating that the restaurant can efficiently handle orders and deliver food in a timely manner. Fast service is often appreciated by customers, especially those who are ordering takeout and want their food promptly.

Moreover, a few customers mention that the prices are reasonable, which can attract customers who are looking for affordable options for Chinese cuisine. Reasonably priced food can be an advantage for the restaurant, as it can make the eatery more accessible to a wider range of customers.

On the other hand, there are several weaknesses that can be identified based on the comments provided. One customer had a negative experience with the flavor of the food, finding it too strongly flavored and being unable to finish it. While some customers may enjoy bold flavors, this particular comment suggests that the taste may not be to everyone's liking.

Another significant weakness highlighted in the comments is the poor service experienced by customers on different occasions. One customer expressed frustration with the delays on Christmas Eve, stating that the restaurant took too many orders they couldn't handle and caused a significant wait time. Delays can lead to dissatisfied customers and negatively impact the reputation of the restaurant.

Additionally, there are comments regarding specific issues with the food itself. One customer mentioned vomiting after consuming the battered chicken, suggesting that the food was excessively greasy. Another customer complained about burnt omelettes with a fish taste, raising concerns about food hygiene and possible cross-contamination. These instances of poor food quality and hygiene raise alarms and can drive customers away from the restaurant.

Furthermore, there are comments about difficulties in contacting the restaurant. One customer mentioned that they were unable to reach the restaurant multiple times, indicating a lack of responsiveness and poor customer service. Failing to answer phone calls can frustrate potential customers and discourage them from ordering from the restaurant.

Lastly, a long-term customer expressed disappointment with the decline in the quality of the chips served. This indicates that the restaurant has experienced a decline in the quality of some of its menu items, which can disappoint loyal customers and contribute to a negative perception of the establishment.

In conclusion, while Michael's Chinese Takeaway has some strengths such as good food, reasonable prices, friendly service, and cleanliness, there are notable weaknesses that need to be addressed. These weaknesses include delays in service, poor food quality, difficulties in contacting the restaurant, and a decline in the quality of certain menu items. Resolving these issues and addressing customer concerns will be crucial for improving the overall customer experience and maintaining a positive reputation for the restaurant.

Best TL Reviews

While some people would love the food, I found it too strongly flavoured and couldn't finish it. Servings were of good size; prices slightly higher than the local competition. Service was friendly and the place was very clean.

Food is good but the delays on Christmas Eve were absolutely ridiculous. They took too many orders they couldn't cope with. We waited over an hour past the stated time. Very poor.

First time ordering from here yesterday.... I had high hopes but unfortunately I was vomiting it all back up last night. The battered chicken was dripping in grease. Shame. Unfortunately I won't be returning.

Excellent quality, fast service, reasonably priced, would highly recommend ????

Second really disappointing experience from Michaels, last night the messed up the order after id picked it up and got home I rang them to let them know and they wouldn't deliver even thought it was there mistake to correct the order as we are out there delivery zone, so I have to drive back to get a refund, the week before we got burnt omelettes that tasted of fish, terrible customer service and breach of several food hygiene codes, allergies and cross contamination. will not be going back ever and would advise you avoid

Phoned up last minute vertually, just before work. I can honestly say these guy's are exceptional!! My food was delivered extremely quickly. very pleasant friendly customer service food was piping hot and delicious to say the least. Thankyou Michael's Chinese for the outstanding polite and speedy delivery service and super delicious food definitely 5* service thankyou.

Site says opens 5pm. Two times I rang engaged. 4 times nobody picking up. Clearly don't need the business. Bye

I have been a customer for almost 50 years and always top quality stuff but the chips are now ex frozen instead of the tasty large freshly cooked ones they used to sell. Definite step down in quality.