Mid-K Beauty Supply

+1 515-244-0372

1251 University Ave A, Des Moines, IA 50314 United States of America

Open Today: -

Quick Facts About Mid-K Beauty Supply

Mid-K Beauty Supply has both strengths and weaknesses based on the comments provided. Let's analyze each aspect in detail.

Strengths: 1. Wide Selection: Multiple comments highlight the store's extensive range of beauty products, including synthetic, blend, and human hair wigs, crochet styles, African American products, hair coloring products, hair protection products, skincare, nail salon items, and more. This variety attracts customers and caters to different needs and preferences.

2. Reasonable Prices: One customer mentions that the prices for the desired products were reasonable. This affordability can help Mid-K Beauty Supply attract price-conscious customers and establish itself as a cost-effective option in the Des Moines area.

3. Friendly and Courteous Employees: Several comments mention the helpfulness and friendliness of the staff. Customers appreciate the assistance they receive, including education about products, helping them select the perfect wig, and answering their questions. Friendly customer service fosters a positive shopping experience and encourages customer loyalty.

4. Well-Stocked: According to one comment, Mid-K Beauty Supply is described as the best-stocked beauty supply store in town. This suggests that the store maintains good inventory levels, ensuring customers can find the products they need.

5. Diverse Product Range: The store offers products for men, women, and children, catering to a wide customer base. This inclusivity allows the store to attract a diverse range of shoppers.

Weaknesses: 1. Inflexible Sales Policy: One customer had a negative experience when the employee refused to sell a displayed wig because it was not the last one of that style. This inflexible sales policy can lead to customer dissatisfaction and potentially lost sales. It is crucial for Mid-K Beauty Supply to review and revise such policies to accommodate customer preferences.

2. Racist and Unfriendly Staff: Negative comments mention instances of racism and rude behavior from some staff members, leading to an unpleasant shopping experience. Such incidents can damage the store's reputation and discourage potential customers from visiting. Addressing these issues through employee training and proper management is necessary to maintain a positive image.

3. Unprofessionalism: One customer describes the store as a "complete circus," mentioning unprofessional employees, a disrespectful owner, and even alleging the presence of crackheads. This lack of professionalism creates a negative environment and hampers the store's credibility. Mid-K Beauty Supply needs to ensure that all employees maintain a high level of professionalism and deal with customer concerns in a respectful manner.

4. Limited Crochet Selection: A comment suggests that the selection of crochet styles is not varied enough. Improving the range of crochet styles available can attract more customers and meet their specific preferences and style needs.

In conclusion, Mid-K Beauty Supply has strengths such as a wide selection of products, reasonable prices, friendly staff, and being well-stocked. However, the store also faces weaknesses, including inflexible sales policies, racist and unfriendly staff, unprofessionalism, and a limited selection of crochet styles. Addressing these weaknesses while leveraging the strengths will contribute to the overall growth and success of Mid-K Beauty Supply.

Best TL Reviews

This place obviously isn't looking to move product. I was in there earlier today and wanted to buy a wig that was on display because I loved the color combination but the employee wouldn't sell it to me because it was not the last wig in that style but they had the wig in stock in a different color that I did not want. I wanted the one that was on display.

Terrible customer service. Not once have I been able to purchase my desired wig. Racist sellers and the owner would not speak with me; didn't care about me.

The place had a lot of selection that surprised me. The workers were very nice and courteous whenever I had a question. The prices for what I was trying to buy were reasonable. I'd recommend this place to anyone in the Des Moines area trying to buy their beauty supplies!

First I would like to say is this store is amazing! The girls were happy to help, educate, and pick the perfect wig for me. I am going through a hair grow out and a faux hawk in awkward stage is just that, awkward. I came to Mid k just to see what they had and the selection was amazing. Rows of synthetic, blend, and human hair wigs to choose from. I went with the outre perfect hairline cheyenne, but I want to say is these girls were the best. They listened to my concerns, the reason I wanted a wig and then helped me find some selections I would like. They actually listened to my needs, concerns, and crazy questions I had. Thank you mid k for all your help! I will be back!

I used to really love this store but some of the staff were very rude and unfriendly.

Worse customer service I have ever experienced. This is why people shop on Amazon. It was a complete circus. So where do I start. The crackheads, the owner, the unprofessional employees. Two people were wanting to talk to management concerning a horrible employee ge had and he called us unprofessional for his employee talking down, berating and belittling both of us. The store just needs to be shut down. It's a three ring circus for sure. I wish there were a negative 57 rating. Close it down. Complete and utter trash.

Selection of crochet styles seem to be the same but from different makers. Need more of a selection.

This best well stocked beauty supply store in town. They have things reasonably priced and have more African American products to select from locally. They require masks to shop in their store but I don't mind they have such huge selection from hair products to skin care. If your a woman that likes to color her hair they have HUGE selection plus all the hair protection products to maintain your hair. They even have wigs and nail salon stuff. They have stuff for kids women and men. You just need to visit sometime .