Quick Facts About Modern Nails
Modern Nails place, based on the comments provided, has several strengths and weaknesses that can be identified.
One of the main strengths of Modern Nails place is the consistently amazing results that customers experience. Despite the fact that different technicians may attend to the customers' nails and feet each time they visit, the end results are always satisfactory. This indicates that the salon has skilled and talented staff members who are well-trained in providing high-quality services. Additionally, the staff's friendliness and professionalism contribute to a positive customer experience. The welcoming and polite nature of the staff members creates a warm and comfortable atmosphere for customers.
Another strength of Modern Nails place is their attention to detail. Several customers appreciate the fact that the staff takes the time to pay attention to even the smallest details, ensuring that the customers' nails and feet look impeccable. Attention to detail is crucial in the nail salon industry, as customers often expect precise and meticulous work. By meeting this expectation, Modern Nails place sets itself apart from other salons.
The cleanliness of the salon is also highlighted as a strength. Customers mention that it is challenging to find a nail salon that is clean, and Modern Nails place stands out in this regard. A clean and sanitary environment is essential for a nail salon, as it ensures the health and safety of both customers and staff. The fact that the salon maintains a high level of cleanliness is commendable and contributes to a positive reputation.
Furthermore, Modern Nails place is praised for its customer service. Many reviewers express their satisfaction with the way the salon accommodates last-minute appointments and ensures that customers are treated well. Customer service is a crucial aspect of any business, as it determines the overall customer experience and can greatly influence whether customers choose to return or not. The fact that the salon provides such excellent customer service speaks to their dedication to customer satisfaction.
While Modern Nails place has several strengths, there are also some weaknesses that can be identified from the comments. One of the weaknesses mentioned is the inconsistency in customer experience due to different technicians attending to customers each time. While this does not seem to affect the final outcome in a negative way, it may create a less personal experience for customers who prefer to have a regular technician for their treatments.
Another weakness highlighted is the issue with the overlay and the subsequent chipping of the nails. This suggests that the salon may have some quality control issues or may need to improve their techniques to ensure longer-lasting results. Chipped nails after a few days can be frustrating for customers who expect their manicures to last for a more extended period.
Additionally, there are comments that indicate a lack of attention to customer preferences and concerns. One customer mentioned that they had to repeatedly ask for a specific shape while another customer expressed discomfort with how their skin was treated. These instances suggest a need for better communication and understanding between the staff and customers. It is essential for staff members to actively listen to customers' requests and to respond professionally and respectfully to any concerns or feedback.
In conclusion, Modern Nails place has several strengths that contribute to its positive reputation. These include consistently amazing results, friendly and professional staff, attention to detail, and excellent customer service. However, there are also weaknesses that should be addressed, including the issue of inconsistency in technicians, the quick chipping of nails, and instances of disregarding customer preferences and concerns. Addressing these weaknesses can further improve the overall customer experience at Modern Nails place.
Best TL Reviews
Each time I go my nails and feet are usually done by someone new but they always come out amazing. They greet everyone and is super polite to staff and customers. Recommend!!!!
I had a wonderful experience. Staff was friendly and professional. My manicure and pedicure were one of the best I have ever had. Highly recommend!
Loved the service, everyone was warm and welcoming. They were kind and paid so much attention to detail. The staff at here are very sweet and attentive. You won't be disappointed!
Tough to come by a nail salon that's clean with such personable staff & do an amazing job with their service. Omg it was the best experience ever! 10/10!!
I love the customer service at this nail shop. I got acrylic full set, called in last minute and they accommodated me. My nails look natural and thin!!!
I just came here to get my nails done and I'm in love!! They are so nice and so attentive and did my nails so beautifully I will definitely be coming back.
I got an overlay and wanted to do a color I seen on TikTok tony acted as tho they had to charge me extra for that for some reason when it was one basic color. I got an overlay and 3-4 days later they are starting to chip already.
my nails looked SO bad, i asked them to fix the shape multiple times & they looked at me as if i was stupid then i have a lift in my skin on my finger and they KEPT PICKING AT IT. like it’s part of my skin and when i said that they gave me a look that made me so uncomfortable. i will not be returning.
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Modern Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:30 AM - 07:30 PM |
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| Tuesday | 09:30 AM - 07:30 PM |
| Wednesday | 09:30 AM - 07:30 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:30 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | 10:00 AM - 05:30 PM |
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