Quick Facts About Monte Cafe & Restaurant
Monte Cafe & Restaurant has several strengths that are highlighted in the comments. One of the major strengths is the quality of their food. Multiple comments mention that the sausages, omelettes, swordfish, and prawns are fantastic and delicious. This consistent positive feedback regarding the taste and quality of the food indicates that Monte Cafe & Restaurant excels in providing a satisfying dining experience.
Another strength is the reasonable prices of the menu items. One comment mentions that the prices are still reasonable even with a recent increase. This is likely to be a positive factor for customers as it provides good value for their money.
The authenticity of the Portuguese cuisine is also highlighted as a strength. Customers appreciate having access to authentic Madeirense food and compliment the chef's talent in cooking traditional Portuguese meals. The mention of feeling like they have been transported back to Portugal suggests that Monte Cafe & Restaurant successfully captures the essence and flavors of Portuguese cuisine.
Additionally, the location of the restaurant is a strength. The comment mentions that it is very close to the ocean and has perfect parking right in front of it. This convenience allows customers to enjoy a lovely walk by the sea and easily access the restaurant.
The friendly and welcoming staff is another strength that several comments mention. Customers feel appreciated and well taken care of, with one comment specifically highlighting the staff going out of their way to make a birthday special. Good service is an important factor in creating a positive dining experience, and Monte Cafe & Restaurant seems to excel in this aspect.
However, there are also some weaknesses mentioned in the comments. One comment mentions slow customer service, with the delay attributed to the kitchen. This suggests that there may be some inefficiencies in the restaurant's operations, leading to delays in serving customers and preparing simple orders.
Another weakness is the negative experience with the front-of-house lady who was described as miserable. Customer service is crucial in creating a positive dining experience, and any negative interactions with staff members can significantly impact a customer's perception of the restaurant.
The lack of dog-friendly policies is also mentioned as a weakness. In today's society, many customers appreciate establishments that are accommodating to furry companions. By not allowing dogs, Monte Cafe & Restaurant may potentially miss out on a customer base that values pet-friendly venues.
Another weakness mentioned is the disappointment with the quality of the meat and chips in the Portuguese dish "bitoque." This comment highlights that the dish did not live up to the customer's expectations in terms of taste and authenticity. This suggests that there may be inconsistencies in the preparation and execution of certain menu items.
In conclusion, Monte Cafe & Restaurant has several strengths, including the high quality and value of their food, the authenticity of Portuguese cuisine, convenient location, and friendly staff. However, some weaknesses, such as slow customer service, unfriendly front-of-house staff, lack of dog-friendly policies, and inconsistencies in food quality, need to be addressed in order to improve the overall dining experience.
Best TL Reviews
Always pop in for sausage egg and chips when I'm in the area. I gave it 4* as the last time I went the front of house lady was a little miserable and also not dog friendly establishment.
Please try there sausages they are such good quality and I've found out they also own a butcher's ???? near the airport.
I like the omelettes a lot and order every time. The best thing is the taste is just right, not too salty or spiced too much, so it feels more like having a meal with a family.
Prices are also reasonable, they increased a bit but still offer better value than some other cafes.
Fantastic Sword Fish with fried bananas and maize!
Absolutely a must for Portuguese food lovers while visiting Southend on sea!
Lovely restaurant, very close to the ocean. So I can imagine in the summer most be amazing to go for a walk. Amazing food, autentic Madeirense! Perfect parking (right in front of it).
Definitely recommend and definitely will be back.
Slow customer service, not due to the waiter, I think it was the kitchen taking long making simple orders such as cutting a tomato and cutting bread. I ordered the typical portuguese dish "bitoque" and was disappointed with the quality of the meat and the chips. Nothing about it was portuguese, the meat was not seasoned correctly and it tasted like plastic steak. Only thing I'd recommend is the prawns there. Location is great and its an average sized cafe.
Fantastic little cafe serving authentic Portuguese meals freshly cooked by a very talented chef!
Every time I visit Monte they made you feel very welcome in this family own cafe and I fell like I have been transported back to Portugal...worth visiting again and again....
Fantastic food, staff are brilliant. Would definitely recommend it.
Very friendly whent out their way to make my birthday special lovely food and good service
Place Pictures
Monte Cafe & Restaurant Info
Amenities
Service options
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Delivery
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Takeaway
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Dine-in
Health and safety
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Staff required to disinfect surfaces between visits
Highlights
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Great tea selection
Offerings
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Alcohol
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Beer
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Coffee
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Healthy options
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Kids' menu
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Late-night food
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Vegetarian options
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Wine
Dining options
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Breakfast
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Lunch
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Dinner
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Dessert
Amenities
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Bar on site
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Good for kids
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Toilets
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Wi-Fi
Atmosphere
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Casual
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Cosy
Crowd
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Family friendly
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Groups
Planning
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Accepts reservations
Payments
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Debit cards
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NFC mobile payments
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Credit cards
Today
Opening Hours
| Monday | 08:30 AM - 09:30 PM |
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| Tuesday | 08:30 AM - 09:30 PM |
| Wednesday | 08:30 AM - 09:30 PM |
| Thursday | 08:30 AM - 09:30 PM |
| Friday | 08:30 AM - 09:30 PM |
| Saturday | 08:30 AM - 09:30 PM |
| Sunday | Closed |
How to go there
Location
Places
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