Sandbank Fish Bar

+44 1922 325491

95A Elmore Green Rd, Bloxwich, Walsall WS3 2HN United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Sandbank Fish Bar

Strengths:

1. Friendly and accommodating staff: The owner and staff were happy to fulfill the customer's request for green Halloween chips and a green fish. This shows that they are attentive to customer preferences and are willing to go the extra mile to ensure customer satisfaction.

2. Good quality food: Multiple customers have praised the food at Sandbank Fish Bar, describing it as fantastic, fresh, and great tasting. This indicates that the food is of high quality and consistently meets customers' expectations.

3. Competitive pricing: The comment mentions that the price of the food at Sandbank Fish Bar is decent. Offering good quality food at an affordable price point can be a major strength for a business, as it attracts customers who are looking for value for money.

4. Excellent service: Several customers have mentioned the excellent service they received at Sandbank Fish Bar. This indicates that the staff is courteous, attentive, and creates a positive customer experience.

5. Freshly cooked food: One customer appreciates that the chips are cooked fresh and not left in the heater for extended periods of time like in other chip shops. This suggests that Sandbank Fish Bar prioritizes serving freshly prepared food, which can contribute to its reputation for quality.

Weaknesses:

1. Inconsistent customer experience: One customer mentions that there may have been a change in management since their last visit and that they did not receive the same level of acknowledgment or friendliness from the new owner. Inconsistency in customer experience can lead to a loss of customer loyalty and satisfaction.

2. Quality control issues: One customer mentions that the chips were "absolutely awful." Additionally, another customer states that they received an uncooked sausage. These comments indicate that there may be quality control issues at Sandbank Fish Bar, leading to inconsistent food quality and potentially disappointing customer experiences.

3. Controversy over food coloring: A customer expresses their dislike for colored chips, stating that the use of food coloring in the batter is not appealing to them. This suggests that some customers may have preferences for natural-colored batter and chips, and the use of food coloring may not be universally well-received.

4. Bone in the fish: One customer mentions that the fish they received at Sandbank Fish Bar had bones in it. While this may be a rarity in chip shops, it can still be seen as a negative aspect by some customers who expect boneless fish when they order.

5. Negative customer reviews: A few customers express dissatisfaction with their meals and vow not to eat at Sandbank Fish Bar again. Negative online reviews can impact the reputation and overall image of a business, potentially deterring new customers and affecting repeat business.

In conclusion, Sandbank Fish Bar has several strengths, such as friendly staff, good quality food, competitive pricing, excellent service, and a focus on freshly cooked food. However, areas of improvement include consistency in customer experience, addressing quality control issues, considering customer preferences for natural-colored batter, ensuring boneless fish, and responding effectively to negative reviews to maintain a positive reputation.

Best TL Reviews

Went here for green Halloween chips! We asked for a green fish too, owner and staff were friendly and happy to oblige! Very good quality and a decent price. Highly recommended!

Only recently started going here but the food is fantastic and the owner is brilliant, such a nice person to be able to chat to and have a laugh with!

I realise places have to do "something different " to make their business stand out, but dying your recooked chips red and green is definitely not the way to do it.

Haven't been to Sandbank for at least 18 months, obviously has had a change (or two) of management since then. I'm guessing the (in my opinion) ignorant man who came out from the back and didn't acknowledge me, a customer, was the new owner. However the young lady serving was pleasant and seemed friendly.

The fish was cooked fresh, we had no problem with that, but the chips were absolutely awful.

I realise it is very difficult to run a business in this current climate, but fundamentally you need to ensure people want to come back.

Just want to say that my mini fish special was lovely

Could I ask would you consider making batter that is gluten free as that would be amazing thanks again

Excellent food and excellent service ????

Best chip shop in Bloxwich

I've never had a bad meal from this chipshop, food is always fresh and tastes great ????

I prefer this chipshop, as they prefer to cook fresh rather than leaving food in the heater for hours on end, like most chip shops do, this 100% worth the wait for great tasting food.

I'd give it 10 stars if it would let me, I always recommend this chipshop to my family and friends, as when myself,partner and daughter pop in for some dinner they're always happy to see you, also love a good chat about your day.

Absolutely brilliant, full recommend ????

Only tried because the regular one around the corner was too busy. Peas were mushy but didnt taste like dried, soaked peas tasted more like tinned peas. Chips were bright orange, can only assume food colouring was used in the batter..... the fish batter was a completely different colour, more of a natural batter but sadly the fish had a few bones in it....the latter quite a rarity in chip shops now. Each to their own but wouldnt eat from here again.

Well thankyou Sandbank for a reply to my review. Yes I sat on your carpark however I did not eat the entirety of my meal because it wasn't enjoyable, my husband had what he wanted from it then it sat on my dashboard until be diposed of our rubbish. I have to say he ate his and this is the difference with some ppl - he isn't infused about food but simply uses it as a fuel whereas others prefer to eat food that they enjoy. I dont mind chips with batter but these were difficult to decipher as they were plain orange chips with batter bits amongst them.I ate half a portion and used a 3rd of a lg pot of peas. I ate the batter off the fish which was quite nice as it was thin and crispy - but As for the fish, regardless of where the "cut" was from its been a long time since I have had bones. I appreciate our heritage Black Country way of frying and will be the first to say battered chips are awsome if the batter is of a natural colour... bright orange didn't do it for me. There was a lot of controversy surrounding food colouring and for a while the use of it was aborted way bk in chip shops.

The reason i didn't return the goods is its first time tried and tested and I wouldnt have wanted a replacement meal as i do appreciate the cost involved ( too silly for my own good) I also appreciate the struggling climate we face so didn't expect or want a refund. Reviews are there for a reason they aren't meant to offend and as I said its each to their own, other ppl may find the food wonderful I didn't. Old habbits die hard - my husband hates waste, proven when he suffers some terrible home cooked concoctions and says " Thankyou Love that was very nice" to me.

Im not in the habbit of giving negative reviews, im well into my latter years, eat out a lot due to work & time commitments and can count very few given in many years - but pls feel free to highlight, copy and print those that you have seen from me.

A party of 7 I was eating out with recently had their money refunded because 5/7 of the meals had problems. The manager couldn't apologise enough, I personally felt embarassed for her so took it upon myself to assure her ( moi who's apparently always complaining ) it wasn't a problem. The criticism was accepted by management and totally respected by other customers who had complained too.

I apologise for sitting on your carpark to eat - you will have noticed 2 cars the other being my Husbands, he'd just finished work and i was preparing for mine hence "car meal"

The latter didnt appear to pose as a problem as i can only recall one car pulling alongside us in that time.

I will gladly remove my comment if you find it offensive, as that was certainly not my intention - but during my time in the food industry & retail a customers opinions were always welcomed; whether positive or negative to enhance the business. I believe you are under new management ( correct me if im wrong) and I sincerely hope you go on to be very successful.

Kind regards

Lorraine.

Been here twice now first i had large fish that i wait 20 min for got home full of greece ..so on my home said to my dauaghter ill have spme chips 3 pounds for a bag of chips and 295 for spring roll .i couldnt belive it never again will i stop at this chip shop da enjoy any of zhem to greasy err

Dirty place gave me uncooked sausage never eating from there again !! Paying for belly pains is no good