Quick Facts About Nail Bar
Nail Bar Strengths:
1. Quick and accommodating service: One customer mentioned that the service at Nail Bar was very quick and that they were able to accommodate an additional request for a manicure. This indicates that Nail Bar values efficiency and customer satisfaction by providing prompt service and being flexible with appointments.
2. Comfortable and caring environment: Another customer appreciated the fact that they felt comfortable and cared for at Nail Bar. This suggests that the staff at Nail Bar create a welcoming atmosphere where customers can relax and enjoy their experience.
3. Skilled and talented nail technicians: Positive comments about specific nail technicians at Nail Bar, such as Kim and Nick, highlight the skill and talent of the staff. This implies that Nail Bar employs highly trained professionals who can deliver great results.
4. Good customer engagement: Customers mentioned that the staff at Nail Bar are nice, sweet, and engaging. This indicates that the employees at Nail Bar prioritize good customer service and go above and beyond to make their clients feel valued.
5. Wide variety of services and options: Several comments mentioned the wide variety of services and options available at Nail Bar, including colors, gel polish, regular polish, dip, and designs. This can be seen as a strength, as it allows customers to choose from a range of options to suit their preferences.
Nail Bar Weaknesses:
1. Poor quality and durability of manicures: One customer complained that their manicure started chipping and peeling off quickly, comparing it to cheap nail polish. This suggests that there may be issues with the quality and durability of the nail services provided at Nail Bar.
2. Pricing discrepancies and hidden costs: Customers mentioned that the prices listed on the menu were not reflective of the final charges at the register. This indicates a lack of transparency in the pricing structure, which can lead to customer dissatisfaction if they feel misled or surprised by the final cost.
3. Negative experiences and rude behavior: Some customers mentioned negative experiences with rude staff members. This suggests that there may be issues with customer service and professionalism at Nail Bar, which can lead to poor customer experiences and a negative reputation.
4. Lack of cleanliness and hygiene: Concerns were raised about the cleanliness of the salon and the lack of hand-washing or sanitizing protocols for guests before starting their treatment. This can raise concerns about hygiene and sanitation standards at Nail Bar.
5. Inconsistent quality: One customer reported an uneven and rushed acrylic service, indicating inconsistent quality in their services. Inconsistency in service quality can make it challenging for customers to trust and rely on Nail Bar for consistent and satisfactory results.
In conclusion, while Nail Bar has strengths such as quick and accommodating service, a comfortable and caring environment, skilled nail technicians, good customer engagement, and a wide range of services, it also has weaknesses such as poor quality and durability of manicures, pricing discrepancies, negative experiences and rude behavior, lack of cleanliness and hygiene, and inconsistent quality. These are areas that Nail Bar should address and improve upon to enhance customer satisfaction and maintain a positive reputation.
Best TL Reviews
I went on April 2nd and got a pedicure and there Hang-ova gel manicure, the service was very quick, I did add a manicure when I arrived so it wasn't scheduled, but they accommodated. Now they are chiping and peeling off like kids cheap nail polish, the manicure was 65! Not worth it. I will be calling them.
I do not recommend this place one bit.
As a younger teenager I’ve gotten a lot of nails done and toes this is the worst nail place ever we paid 100 bucks and they charged on a way different card when we gave her cash. They were sooo slow did not make the nails I wanted at allll and they were rude just plain out rude they did horrible not Going back there ever and they didn’t offer us drinks or food nothing.
Wonderful people and wonderful service! It’s one thing to do nice work on nails but when you also feel comfortable and cared for that’s rare.
Unfortunately, I tried this place on a whim and experienced the worst manicure of my life. The woman used a drill on my natural nails to remove gel polish (there was zero soaking involved). I told her multiple times I was in pain-- she still continued. Two of my fingers started bleeding and she never stopped to address or sterilize the cuts even after I mentioned it. To add insult to injury, she had never done a French manicure before-- a coworker taught her on my right hand, she attempted the left. I showed her multiple nails that were uneven, she told me "it looks fine". Eventually I gave up and tried to leave, but because I didn't tip her coworkers attempted to address the issue. I was offered to come in the next day to "fix her work". While the person that helped me the next day was kind and did a great job, it took him 2 hours (2 dip treatments and gel on top) to restore the integrity of my nails. My fingers had never been more sore from a gel manicure. I'm not usually one to write a review, but two months later and my nails are still paper-thin and weak. They also never refunded me, I was only offered a free service if I came back-- why would I be stupid enough to return?
I love the Nail Bar. Always a great experience and they do a great job. Kim gives a fantastic massage.
Nick is amazing. I had a terrible dip manicure somewhere else so I came here to get a brand new one. Nick told me he could just fix the old one and did it for free. He made my nails look beautiful! When I went back a few weeks later he recognized me and made sure I got exactly what I wanted. The environment is very laid back and everyone is nice. I can’t recommend this place enough!
I paid $100 for an uneven, and extremely short acleric. was very rushed and didn’t even bother to take the extra skin around my nails or fix the uneven shape! (Pedicure was fine).
Never going again! Not recommending this place
I don't like that Google doesn't allow half star ratings.
This place is good, not 4 stars good but they deserve more than 3.
They never turn anyone away. Will you have to wait? Sure, but only a few minutes and that's why we always call ahead for an appointment. (It's just courtesy!)
They're quick to offer a drink while you wait or get your nails done.
There's a lot of options to choose from. Colors, gel, regular polish, dip, designs. Super nice staff, too. Everyone is really sweet and engaging while they do your nails.
A few things I dislike would be:
Not having guests wash their hands or sanitizing them before starting. Especially when dipping fingers into the same jars as the 100's of people before.
Rushing through your appointment because other clients are starting to back up. (Remember, I mentioned they never turn ppl away. Great customer service except on this side) Still love them though.
The restrooms and salon in general are not in top a cleanliness state. I get it, everyone is really busy ALL. DAY. LONG. Hire an agency to come through once a week and do the big clean. It's worth it.
They are priced on the high side. The price on the sheet is usually not what it end up being at the register but they don't tell you that.
Over all- do I like the finished product?
Yes.
Will I continue to go?
Probably
Am I always looking for the perfect fit for me?
Absolutely!
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Nail Bar Info
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Today
Opening Hours
Monday | 09:30 AM - 07:00 PM |
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Tuesday | 09:30 AM - 07:00 PM |
Wednesday | 09:30 AM - 07:00 PM |
Thursday | 09:30 AM - 07:00 PM |
Friday | 09:30 AM - 07:00 PM |
Saturday | 09:30 AM - 07:00 PM |
Sunday | 10:00 AM - 06:00 PM |
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