Nail Depot

+1 954-428-4622

115 Powerline Rd, Deerfield Beach, FL 33442 United States of America

Open Today: -

Quick Facts About Nail Depot

Nail Depot Place is a nail salon with a variety of strengths and weaknesses based on the comments provided.

One of the strengths mentioned is the presence of Thai, an amazing nail technician who is fast and skilled in creating perfect designs. This indicates that the salon has talented staff members who can provide high-quality nail services. Additionally, the presence of the owners at the salon is seen as a positive aspect, as it creates a welcoming environment for customers.

Another strength mentioned is the fantastic service and quality of the acrylic nails. According to one customer, the acrylic nails provided by Nail Depot Place can last 2-3 weeks. This demonstrates that the salon uses high-quality products and techniques, resulting in long-lasting and durable nail enhancements.

The salon is also praised for its friendly and polite staff members. Customers mention that the conversation flows easily and that the atmosphere is welcoming. This indicates that the staff members are personable and create a comfortable environment for customers to enjoy their nail treatments.

However, there are several weaknesses highlighted by customers that should be addressed by Nail Depot Place. One major weakness mentioned is the poor customer service. One customer states that the salon switched her appointment without her consent and became angry when she brought it up. This indicates a lack of professionalism and a disregard for customer satisfaction. Additionally, another customer mentions that a staff member named John is rude to clients, which reflects poorly on the overall customer service experience at the salon.

Another weakness noted by customers is the inconsistency in the quality of services provided. One customer had a terrible experience with her nails, stating that they were thick and undesirable. She did not feel comfortable speaking up about her concerns due to fear of causing a bigger issue. This suggests that the salon may not consistently meet customer expectations or address concerns effectively.

Several customers also mention specific incidents that resulted in negative experiences. For example, one customer had a painful and unpleasant experience during a soak-off and regular manicure. The nail technician skipped the soak-off process and caused the customer's nail to bleed. This indicates a lack of attention to detail and proper technique by the staff member. Additionally, another customer mentions being overcharged for services, which highlights a potential issue with transparency and accuracy in pricing.

Overall, Nail Depot Place has strengths in terms of skilled nail technicians, long-lasting acrylic nails, and a friendly atmosphere. However, the salon needs to address weaknesses such as poor customer service, inconsistency in service quality, and incidents of pain or dissatisfaction. By addressing these weaknesses, Nail Depot Place can improve customer satisfaction and reputation.

Best TL Reviews

My experience was honestly terrible. First they ask entirely too many personal questions that make you very uncomfortable like where you live, then proceeded to ask exactly where it was basically asking me for an exact location!! They kept asking about my daughter and touched her face ! You DO NOT TOUCH SOMEONES CHILD AT ALL !! I was changed from one guy who asked these questions and then I was switched to another lady who asked the exact same questions as if they were trafficking kids or adults or trying to get more information. On top of that my nails are thick and I hate it. I didn’t even bother saying anything about them because I was ready to go and my fiancée was ready to walk in and that would have been a bigger issue !!! Be careful at this place please.

Thai is an amazing nail tech he was fast and the design I asked for came out perfect

This place have a terrible customer service, when you make an appointment they actually switch your appointment and make it to the time that is convenient for them and if you say anything about it they get angry. I had a couple bad experience there. My nails were not even and they did not give me what I wanted but I was scared to say anything because John are rude with the clients. DO NOT GO HERE !!!!!!

Worst nail experience I’ve ever had. I’ve been going for a year for dip manicures and everything was fine until recently I haven’t been happy with my results after my appointments. One of my nails broke by my own fault but I decided to give my nails a break so I made an appointment for a soak off and regular manicure. First, they didn’t start on my nails until 30 mins after my scheduled time. Then, they skipped the soak off and straight up ripped the dip off of my nails. Then I told the tech that it hurt but he continued. My nail literally bled. Then he proceeded to cut my nails unevenly. And finally when I went to pay they told me it would be $20 but when they handed me my receipt it said $25. Safe to say I’m never going back.

I Visit here for my regular Nail service, I must say the service and quality is fantastic! My acrylics always last 2-3 weeks! The owners are always present and welcoming.

A longtime client and friend recommended them. Really impressed with all the safety measures and loved having mani and pedi at same time...quick in and out. Everyone was very friendly. Thank you for making me feel pretty and comfortable. Definitely will be back.

Very friendly and polite .conversation flows. My son comes sometimes he loves the candy dish .its imported taffy. regular polish with matching gel colors.fare prices.does bomb lashes by tammy.everyone is so sweet .love this place.((this is 1week old gel set

I love this place Tammy and John are wonderful people and do great work along with the other worker.

And if your unhappy with anything she will make sure she correct it I have been a coming here for a while now and I love it.