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Nail Tek salon

+1 334-872-1102
1304 E Highland Ave, Selma, AL 36703 United States of America
Open Today: 09:00 AM - 08:00 PM

Quick Facts About Nail Tek salon

Nail Tek salon has received a mix of positive and negative reviews from customers, highlighting both strengths and weaknesses of the establishment. In this analysis, we will delve into these comments to provide a comprehensive overview of the strengths and weaknesses of Nail Tek salon.
Starting with the strengths, one recurring theme in the comments is the quality of the nail services provided. Commenters mention that their nails lasted for a long time without chipping or scratching, even after several weeks. This demonstrates that the salon uses high-quality products and has skilled nail technicians who can deliver excellent results. The positive experience of one customer with an acrylic overlay and gel paint showcases the salon's ability to create a long-lasting and aesthetically pleasing manicure.
Another strength highlighted in the comments is the friendliness of the staff and the overall customer service. Customers mention being extremely happy with the service received and describe the workers as super friendly. This positive interaction with the staff enhances the overall experience and creates a welcoming atmosphere for customers. Additionally, one commenter specifically mentioned receiving a wonderful pedicure with hot stones and gel polish, indicating that the salon offers a range of services beyond just nail care.
Moving on to the weaknesses, one recurring issue mentioned in the comments is the wait time. Several customers express dissatisfaction with the excessive wait times, describing them as ridiculous. Lengthy wait times can be frustrating for customers, as it wastes their time and leads to a less-than-ideal experience. This weakness implies that the salon might struggle with efficient scheduling and managing customer flow.
Another prevalent weakness raised by customers is poor customer service. Commenters describe the workers as disrespectful and not caring about wasting customers' time and money. Mention of rude workers and making customers pay without providing any services suggests a lack of professionalism and a disregard for customer satisfaction. This weakness in customer service can significantly impact the overall reputation of the salon and deter potential customers from choosing Nail Tek for their nail care needs.
An unfortunate weakness highlighted in one comment is the reported attempt to overcharge customers. The commenter alleges that the salon tries to rob customers by charging them for services that were not provided. This unethical practice can severely damage the salon's reputation and trustworthiness. Furthermore, another commenter suggests that salon workers pretend not to understand English, further undermining the transparency and integrity of the establishment.
In conclusion, Nail Tek salon possesses strengths in providing long-lasting and high-quality nail services, as well as creating a friendly and welcoming atmosphere. However, weaknesses in wait times, customer service, and alleged attempts to overcharge customers hinder the overall experience. It is crucial for the salon to address these weaknesses to improve customer satisfaction and build a positive reputation in the industry.


Best TL Reviews

Amy did a fantastic job on my real nails, just an acrylic overlay and gel paint, almost three weeks later not a single chip or scratch. I’m going back today to get a fill in. Love this place.
Apparently they charge you $5 if you even think about walking in..doesn’t matter if they literally did nothing for you. And other reviews show that the wait time is ridiculously long.
They were super friendly and I'm extremely happy with the customer service!!!
They'll try to rob you for as much money as they can without providing any services then pretend they don't understand english! GO AT YOUR OWN RISK!!
Poor customer service. Wait times are ridiculous and the workers do not care about wasting your time and money.
Absolutely do not go here. Rude workers and they make you pay without doing anything
Great sns with almond shape with Henry and his sister gave me a wonderful pedicure with hot stones and gel polish. The massage chairs are amazing!!
The worst nail salon to go . They are very disrespectful. Please go somewhere else to get excellent service .

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Nail Tek salon Info

Amenities

Accessibility
  • Wheelchair accessible parking lot

Today

Opening Hours

Monday 09:00 AM - 08:00 PM
Tuesday 09:00 AM - 08:00 PM
Wednesday 09:00 AM - 08:00 PM
Thursday 09:00 AM - 08:00 PM
Friday 09:00 AM - 08:00 PM
Saturday 09:00 AM - 08:00 PM
Sunday 12:00 AM - 06:00 PM

How to go there

Location