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Nailixir Spa

+1 847-252-6869
2328 Hassell Rd, Hoffman Estates, IL 60169 United States of America
Open Today: 10:00 AM - 07:00 PM

Quick Facts About Nailixir Spa

Nailixir Spa has several strengths based on the comments provided. Firstly, the staff is consistently described as friendly and communicative. Customers appreciate that the staff members ask for feedback and actively listen to their preferences. This creates a welcoming environment, especially for those who have anxiety about getting their nails done. The staff's willingness to accommodate small changes and work with customers to achieve their desired look is also mentioned, showing a high level of customer service.
The quality of the nails is another strength mentioned by customers. Many comments highlight the beautiful results and the attention to detail exhibited by the staff. Customers express satisfaction with the neatness and prettiness of their nails. It is worth noting that the nails are described as not being super thick, suggesting that the staff is skilled at achieving a natural and subtle appearance.
Alongside the quality of the nails, customers praise the prices of services at Nailixir Spa. The reasonable pricing is mentioned multiple times as a positive aspect. This is likely to attract customers who are looking for affordable options for nail care.
In addition to the staff and quality of service, the cleanliness of the salon is also highlighted as a strength. Customers appreciate the cleanliness of the salon and mention that the staff is friendly, which contributes to a pleasant overall experience.
However, there are some weaknesses that can be identified based on the comments. In one comment, a customer mentions that the pedicure chair sink is not lined with plastic, which raises concerns about sanitary precautions. While the overall cleanliness of the salon is praised, this particular aspect may deter some customers who prioritize strict hygiene measures.
Another comment mentions a rushed experience and a lack of attention to detail. The customer felt that their nails were done hastily and appeared sloppy. This reveals a potential weakness in consistency and thoroughness in service provision. Attention to detail is important for customer satisfaction, and Nailixir Spa may need to address this issue to avoid negative experiences for customers.
Lastly, it is worth noting that the salon does not appear to be consistently busy, as mentioned by a customer. This suggests that Nailixir Spa may need to work on attracting more customers or improving its marketing efforts to increase footfall and maintain a steady flow of business.
In conclusion, Nailixir Spa has several strengths, including friendly and communicative staff, high-quality nail services, reasonable prices, and a clean environment. However, there are also some weaknesses, such as potential lapses in attention to detail, lack of consistent business, and a need for improvements in certain sanitary precautions. By addressing these weaknesses, Nailixir Spa can further enhance its strengths and attract more customers to its salon.


Best TL Reviews

This was so much different than any other nail salon I’ve been to. The staff was super friendly and communicative. They constantly asked me how i liked my nails and the lady that did my color actually swatched it on my nail so i could see how it looked against my skin tone. At one point i spoke up about wanting to make a small change and they were soooo nice about it. As someone that has a lot of anxiety about going to nail salons and getting my nails messed up this experience was 100000 times better. My nails came out beautifully and they’re not at all super thick. Not to mention the price is great and the people actually talk to you and work with you to make sure their achieving your dream look ❤️
Wish I knew about this salon sooner, will be coming here from now on. John was very polite with my kids & I, he cared about our nail health in addition to me being very happy with how our nails turned out. They are very neat & pretty. I would recommend to anyone!!!!
Johnny was great! I had a manicure and pedicure done for my wedding and couldn’t be happier. His attention to detail made my nails come out perfectly. Will definitely be coming back.
Johnny and his team are AMAZING. Not only did they fit me in for a walk-in, but they treated me so well and my nails look incredible! The pedicure was heavenly. All for good prices. I’m never going anywhere else!
This place was great. Opened on a Sunday. Did a really great job on my nails they didn’t budge for 2.5wk. I’m going on week 3 of this fill in and no lifting. They pricing was great and they’re clean. The staff was friendly. The only reason I didn’t give 5 starts is because they don’t line the sink of the pedicure chair with plastic. I feel like I wouldn’t have been as nervous about a pedicure if they were to take those extra sanitary precautions.
EXCUSE MEEEEE!! HERE I COME ???????? I LOVEEE THIS NAIL SALON, bestestttt service ever, I love my girl Sam!! I love john he’s great, his workers are amazing. This place is super duper clean. I started going to this shop since he’s opened I’m so glad I changed nail techs???????????? I never leave disappointed!! Which is ✨AMAZINNNG✨ If you are thinking of coming here COME. These are a few pictures of my nails I can’t find the other ones I have but just look how beautiful???????? love y’all see you next week for my fill ????✨✨
Came here to get a full set along
With my sister in law we were very very satisfied with the service and quality of it! Very Fast and pleasant place! Johnny finished my nails in 40 minutes and they were done right! Definitely coming back to this place and making it my go to place!! Very very pleased with their service!
This place was recommended by a friend who got her nails done here recently. I came in a few days ago… it really didn’t seem to be busy and there was 2 people there, I believe owners. I got my nails done by a nice man John. I wish I could give a better review because my experience was not bad besides the fact that I felt he rushed on doing my nails, idk if he felt rushed because 4 women came in while he was working on me? I’m really not pleased with my end result, he didn’t remove or peel back my cuticles, the nails look sloppy and I’m considering removing them which is unfortunate. I think each customer deserves attention to detail. It’s what I would’ve liked specially because I came in when there were no people waiting. I wish he would’ve taken his time.

Place Pictures

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Nailixir Spa Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Today

Opening Hours

Monday 10:00 AM - 07:00 PM
Tuesday 10:00 AM - 07:00 PM
Wednesday 10:00 AM - 07:00 PM
Thursday 10:00 AM - 07:00 PM
Friday 10:00 AM - 07:00 PM
Saturday 10:00 AM - 06:00 PM
Sunday 11:00 AM - 05:00 PM

How to go there

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