Quick Facts About Nails Pro
Nails Pro has received both positive and negative reviews from customers, indicating that it has both strengths and weaknesses. In order to provide an in-depth analysis of the strengths and weaknesses of Nails Pro, we will examine each comment individually.
One comment states that the customer used to love going to Nails Pro but has been disappointed with their recent experiences. They mention feeling rushed and receiving an incomplete pedicure while still being charged the full price. This suggests that the salon may prioritize quantity over quality, which can be seen as a weakness. Customers value attention to detail and ensuring that they receive the services they paid for. This comment also implies that there may be a lack of proper time management at Nails Pro, as the customer had made an appointment to avoid feeling rushed but still experienced it. However, it should be noted that this is only one person's experience and may not be representative of the overall service at Nails Pro.
Another comment includes pictures of the customer's nails, showing the desired outcome and the actual result. The customer was unsatisfied with the outcome and went back to ask for a color change. However, instead of receiving understanding and assistance, the manager reportedly yelled at the customer and told them to leave. This is a major weakness for Nails Pro as it displays unprofessional behavior and a lack of customer service skills. Customers expect to be treated with respect and understanding, especially if they are unsatisfied with the service. The manager's behavior reflects poorly on the salon as a whole, potentially discouraging future customers from giving them their business.
On the other hand, there are several positive comments about Nails Pro. One customer had a great experience with their nail technician, who was quick and provided the desired outcome. This highlights a strength of Nails Pro, which is having skilled nail technicians who can efficiently deliver the desired results. Another customer mentions that no matter who does their nails, they always end up looking great. This indicates that the salon has a consistent level of quality in their services, which is valued by customers.
Additionally, several comments praise the friendly atmosphere and nice staff at Nails Pro. This is a strength as it contributes to a positive overall experience for customers. A friendly environment can make the salon feel welcoming and comfortable, enhancing the customer's satisfaction. Furthermore, there are positive reviews regarding the longevity of gel nail polish and the reasonable prices at Nails Pro. These aspects of their service add value for customers and contribute to their overall satisfaction.
However, one comment highlights a weakness of Nails Pro, which is long waiting times. The customer waited for 40 minutes past their scheduled appointment time before even being informed of when they would be seen. Waiting for an extended period of time can be inconvenient and frustrating for customers, potentially discouraging them from returning in the future. Improving their time management and communication regarding wait times could address this weakness.
In conclusion, Nails Pro has both strengths and weaknesses. They have skilled nail technicians who can provide the desired outcomes efficiently, a consistent level of quality in their services, and a friendly atmosphere. However, they also have weaknesses such as prioritizing quantity over quality, unprofessional behavior from the manager, and long waiting times. Addressing these weaknesses and maintaining their strengths will be crucial for the success and reputation of Nails Pro.
Best TL Reviews
I have been going here for a while used to love it!! However the last few times I have made an appointment so I didn’t feel rushed and they still rushed us out the door. It’s now probably more about quantity than it is quality!! Pedicure wasn’t even a ful pedicure but still got charged the full price !!!
These pictures are what I asked for on the left and what I received on the right. When I finally decided after two days of having these nails that it just didn’t come out the way the picture looked. I decided to go back in and ask for a color change. (Isn’t normally like me) but I have Christmas pictures and decided I should just do it so I wasn’t unhappy with them for those. They looked like Santa hats? .. The manager immediately started yelling at me screaming yelling at me and said “ I don’t care lady there is a nail salon on every corner just leave”. I left there shaking and in disbelief that someone in the service industry can talk to a person this way. I will never go back. Ever. And he’s right there is a nail place on almost every corner so if I can help anyone out and please don’t give this place your money.
I had a great experience today with my Daughter. My nail tech was quick and my nails turned out exactly as I wanted, as did my Daughters. Great service, I will be back again.
I went there on a Wednesday afternoon at 1:15. I waited 40 minutes & then finally asked when I would be seen. He said in 15 minutes. I chose to wait. It was another 40 minutes before I was seen. If you go, ask how long it’s going to be and then double whatever they tell you, that will be more accurate.
Always very pleasant despite being extremely busy usually. No matter who does the nails they end up looking great!
Very nice job. Gel nail polish still going strong after 2 weeks! Very nice staff!
At nail pro they are always fast. A very friendly atmosphere .
Great place to get your nails done.I get pink and white gel and am very satisfied with their work.Prices are reasonable they do a great job .Call to make an apt and check availability. IF you do need something special they work to make it your nails look great for the occasion.
Nails Pro Info
Amenities
Accessibility
-
Wheelchair accessible entrance
-
Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 06:00 PM |
| Sunday | Closed |
How to go there
Location
Places