Nails Salon

+1 716-894-6016

1618 Broadway, Buffalo, NY 14212 United States of America

Open Today: -

Quick Facts About Nails Salon

Nail Salon Place: Strengths and Weaknesses

Nail Salon Place is a popular establishment for beauty services, particularly acrylic nails and gel polish. However, upon analyzing the comments provided, it becomes evident that there are both strengths and weaknesses associated with the salon.

Strengths:

1. Accommodating Customer Requests: One positive aspect highlighted in the comments is that the staff at Nail Salon Place listens to and fulfills customer requests. This is exemplified by a customer stating, "Great job they did everything I asked!" This indicates that the salon understands the importance of meeting client expectations.

2. Long-Lasting Acrylic Nails: Another strength of this salon, as mentioned by a satisfied customer, is that their acrylic nails last for a considerable period. This demonstrates the quality of their workmanship and the durability of their products.

3. Natural Nail Growth: Similarly, a positive remark indicates that the salon's services promote natural nail growth. This suggests that their techniques and products enhance nail health and strength, which can be an attractive feature for customers seeking long-term nail care.

4. Pleasant and Friendly Staff: Several customers praise the salon's friendly and pleasant staff, creating a positive and welcoming environment. Personal interactions, customer service, and staff demeanor contribute significantly to the overall customer experience.

Weaknesses:

1. Inconsistent Pricing: A significant weakness emerges from the comments regarding the salon's pricing practices. Multiple customers complain about the establishment increasing charges for various services, seemingly based on superficial factors such as appearance or the presence of a male companion. Inconsistency in pricing can lead to a lack of transparency and customer dissatisfaction.

2. Poor Nail Quality: Several customers express dissatisfaction with the quality of their nail services. Complaints include visible brush lines, lumpy nails, and easily broken nails after a short time. These weaknesses indicate subpar craftsmanship, inadequate attention to detail, and potential issues with the quality of products used.

3. Pushing Additional Services: Another weakness highlighted in the comments is the perception that the salon tries to upsell additional services. One customer mentions that they charged extra for services without informing the customer, taking advantage of a younger client's lack of awareness. Such practices can create a negative impression and harm the salon's reputation.

4. Limited Expertise and Skill: A few customers express disappointment in specific staff members, emphasizing that only the male employees produce satisfactory results. This suggests potential issues with training and expertise among certain staff members, which can affect the overall consistency and quality of services provided by the salon.

5. Lack of Specialization: One customer states that the salon primarily caters to acrylic nails, and the owner pushes for gel polish, which might not align with the preferences of all clients. This perceived lack of specialization may result in a limited range of services and an inability to fulfill diverse customer needs.

6. Rough Techniques and Inconsistent Results: Several customers note experiences with rough techniques during foot treatments and complain about inconsistencies in service quality. These weaknesses indicate that there may be room for improvement in terms of proper technique, attention to detail, and maintaining consistency across all services offered.

In conclusion, Nail Salon Place exhibits both strengths and weaknesses. While they strive to accommodate customer requests, provide long-lasting acrylic nails, and promote natural nail growth, there are notable weaknesses. These include inconsistent pricing practices, poor nail quality, upselling of additional services, inconsistent skill levels among staff members, limited specialization, and issues with techniques and results. Addressing these weaknesses will be crucial for the salon to strengthen its reputation and enhance customer satisfaction.

Best TL Reviews

Great job they did everything I asked!

Update***

After third time going I can safely say these people like to increase charge by judgment of appearance.

And don't bring your man in there!! They'll charge you double/extra each time you go in. Claiming they've always had those prices "for a long time". THEN after the owner walked away, the one girl tried to charge me MORE for the tips painted rather than the whole nail! I lost it at this point! $100 later!!!

NEVER AGAIN!!

I usually get my eybrows done here which the do well,but i will never get my nails done here again,unsatisfied .Visable brush lines and lumpy .I also had multiple people doin my nails

Update- one nail broke the 2nd day i got them and on the 3rd day another broke,noticed those two nails where very thin

I love this shop my acrylic nails last forever and my natural nails grow!! ???? currently waiting for them to open neowwwww

Only the men in this salon do a good job which is azz backwards. Today the owner did my nails and they look horrible. I kept having her fix this and that but they still look like ish!

Love This Place. I always come here for my Gel Spa Pedicure's and Gel Fill. The staff is always Pleasant and Friendly. ????????????

I've been coming here for several years. I like natural nails. The owner always trying to push gel nails on me. I tried them only for a trip I was going on and the mood color wasn't red and purple like I specifically requested. It turned out maroon. The one girl there stabbed my cuticle made it bleed. Last week my manicure was sloppy no base coat. The owner had to touch it up while complaining I should use gel polish. This salon just caters to people getting acrylic nails done. Owner doesn't talk to me like everyone else cause I don't want gel polish sawed off my nails all the time. Not going back anymore !

I took my daughter there and they took advantage of her they charged her $100 for a full set and a pedicure because she was young she did not know better they added services on to the price. please do not drop your daughters off here they will rip them off.

This place did a pretty decent job on my nails and feet they did an okay job on my eyebrows the lady that did don't really needs to pay attention more to what she's doing to make sure she gets them right next time because one of mines look a little bit bigger than the other. They need to not be so rough when doing the feet and the quick leg massage other than that they do a decent job