New China Town

+44 1622 662261

6, Starnes Court, Union St, Maidstone ME14 1EB United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About New China Town

New China Town place, located in Maidstone, has received a range of positive and negative comments. In order to evaluate the strengths and weaknesses of this restaurant, we will analyze each comment in detail.

Several comments highlight the positive aspects of New China Town place. Customers emphasize the delicious taste of the food, with specific mentions of the Salt & Pepper Spare Ribs, Kung Po Chicken, and Sweet & Sour HK Chicken. The comments consistently praise the quality and flavor of the dishes, indicating that the food is of an excellent standard. This is a clear strength of the restaurant, as it suggests that they prioritize delivering tasty meals to their customers.

Additionally, the staff at New China Town receive positive feedback for their friendliness and patience. Customers appreciate the kind and attentive service they receive, which enhances their dining experience. The staff's ability to provide quick delivery is also mentioned positively, highlighting the restaurant's efficiency and ability to serve their customers in a timely manner. These comments indicate that the restaurant places importance on good customer service, which is another strength.

Another positive aspect of New China Town is the portion sizes. Customers mention that the food is well-sized, with specific mentions of the lunch box specials. This is likely to be appealing to customers who expect a good value for their money, as they can enjoy generous portions at this restaurant.

Furthermore, there are positive recommendations for specific dishes, such as the salt and pepper chicken wings and pork ribs. These comments indicate that these items are popular among customers and likely represent the restaurant's best offerings. This strengthens the reputation of New China Town as a reliable and tasty eatery.

However, there is one negative comment that raises concerns about food safety and quality control. The customer explains that they received spoiled food on two separate occasions, including beef in black bean sauce and salt and pepper spare ribs. This is a serious issue, as it suggests that the restaurant may have a problem with food storage or preparation practices. If not addressed, this could lead to health risks for customers.

Although the negative comment is concerning, it is important to note that it is the only one of its kind among the other positive comments. It is possible that this was an isolated incident, as the customer did mention that they ordered from the restaurant again and found the food to be fine. However, it is essential for the restaurant to take this feedback seriously and ensure that it maintains high food safety standards.

In conclusion, New China Town place demonstrates several strengths, including the delicious taste of their food, friendly staff, efficient service, and generous portion sizes. These positive aspects contribute to the restaurant's reputation and make it an appealing choice for customers. However, the negative comment regarding spoiled food raises concerns about food safety and quality control. It is essential for the restaurant to address this issue in order to maintain their positive reputation and ensure the well-being of their customers.

Best TL Reviews

Ordered from this take away shop the first time after moving to Maidstone; best ever Chinese food in town!!! Their Salt & Pepper Spare Ribs, Kung Po Chicken and Sweet & Sour HK Chicken are SUPER SUPER TASTY! Staff is so friendly and patient; the food were amazing, quick delivery. Will recommend friends to come and definitely come back again!

Ordered lunch box special sweet and sour chixken Hong Kong style , very tasty , great sized portions ,

Have been there for 1 years, unbeatably good quality food and fast delivery. Recommend salt and pepper chicken wings and pork ribs

First time here and I'm so glad we found it! Food was soooo nice and the staff were super friendly. Should have uploaded pics but was too busy eating to even think about that. Will defo return when back in Maidstone. Highly recommend!

Wonderful food, tasty and fresh, highly recommend their Salt and Pepper Chicken Wing and ribs.

The best salt and pepper chicken wings i have ever tried

I don't often share negative reviews but I think this restaurant is deserving of one to ensure that it makes the necessary changes. It was my wife's birthday and I had ordered some food for the family to celebrate. I specifically gave them a hint that it was my wife's birthday, and yet the food sent (the beef in black beans sauce to be specific) had gone off. It smelt disgusting, and we couldn't eat it at all. It ruined our experience and celebration. Furthermore, this wasn't the first time this has happened. A few months ago, the Salt and Pepper spare ribs I ordered with my food had also gone off, but I thought it was a one off then! This is obviously something they do regularly and I hope it changes before someone gets seriously ill. With that said, I ordered some food from there the other day, and it was fine. I don't think I will be ordering from there anymore, and I hope they make the changes needed for all.

Brilliant food. Tasty and hot!!