New Image Salon

+1 336-993-0257

200 Century Blvd, Kernersville, NC 27284 United States of America

Open Today: -

Quick Facts About New Image Salon

New Image Salon has received both positive and negative feedback from customers. It is important to consider both the strengths and weaknesses of the salon based on the comments provided.

One of the strengths of New Image Salon is the quality of the stylists. Multiple customers mentioned specific stylists, such as Ashtyn, Dixie, Ms. Dixie, Holly, and Eriika, who provided excellent results and received positive reviews. These stylists were praised for their skills and ability to deliver desired haircuts and styles. The salon seems to have a range of talented stylists who can cater to different preferences and requests.

Another strength mentioned by customers is the ability of the salon to handle walk-in clients. While one customer felt that the stylist was rude when asked about walk-ins, another customer had a positive experience and was served right away. This suggests that the salon has a system in place to accommodate walk-ins efficiently.

The salon owner, Kathy, also received positive feedback from one customer who appreciated her reassuring attitude and assistance in helping a newly trained stylist. This indicates that the salon owner is supportive and willing to help stylists build their clientele.

However, there are also weaknesses highlighted in the comments. One major weakness is the turnover rate of stylists at the salon. Ashtyn, who received praise from multiple customers, was let go from the salon the day after one customer's appointment. This reflects poorly on the salon's treatment of its stylists and suggests a lack of stability. It is concerning that experienced stylists like Ashtyn would be let go, which may indicate issues within the salon's management or culture.

Another weakness is the perception of unprofessionalism and lack of welcoming atmosphere. One customer felt that the stylists did not want to be bothered when asked about walk-in clients, while another customer mentioned feeling unwelcome due to the treatment of the stylists. These comments suggest a disconnect between the staff and the customers, which can create a negative experience for clients.

Overall, New Image Salon has strengths in terms of its talented stylists, successful hair transformations, and accommodating walk-in clients. However, it also has weaknesses related to high turnover rates of stylists and a perceived lack of professionalism and welcoming atmosphere. It is important for the salon to address these weaknesses to ensure customer satisfaction and retention.

Best TL Reviews

This is a mixed review… 5 stars for my stylist and 1 star for the salon owner and salon.

I received a haircut from my stylist, Ashtyn, here this week on Tuesday… the haircut and color were great and I have received so many compliments on my hair!!!! Was definitively planning on returning to the salon and my daughter was excited to go see Ashtyn in her new space for her next hair color and cut appointment; however, I found out Ashtyn was let go from the salon the day after my appointment.

Don’t worry, I will figure out what salon Ashtyn goes to next and be sure to visit her there.

So sad to think that experienced stylists and salon owners would eat their young.

Look down in the reviews to just a few weeks ago at how excited Ashtyn was about joining this salon…

You say her haircuts aren’t up to par… but she received a 5 star review in the day you let her go for a total hair transformation from long hair to bob… and then she did my cut that was awesome too… shame on you and your salon.

I won’t grace your doorstep with my business again.

I have added 1 before and 3 after photos!

Thanks again Ashtyn for doing a wonderful job on my hair! I will look for your name at a new salon soon!

I wanted something different for my birthday I wanted blonde highlights with black tips at the end (I showed a pic from Pinterest with blonde highlights and black tips at the end) and Ms Dixie did everything I asked she’s awesome ABSOLUTELY LOVE her ! Not only if she my stylist she’s an awesome sweet amazing woman I call FRIEND 1000/1000 stars if u want a great stylist that will welcome u with open arms, doesn’t judge that accepts u for U a great listener and makes u feel comfortable Dixie is the person for u!! Here a before pic on left and after Dixie my hair on the right

The stylist was very rude when I asked about walk in clients like they didn't want to be bothered. I will never step another foot there again. Not very professional and welcoming

Appalled at how this salon treats their renting stylists. Was excited to go here to follow my stylist but now I DEFINITELY will not be going here. WOULD NOT RECOMMEND.

Kathy was wonderful to talk to on the phone!! I am a freshly new stylist looking for a salon to help me build my clientele and she was so reassuring on helping me!

I was a walk-in but I was served right away. I enjoyed talking with the friendly stylist, Holly. I was extremely satisfied that she did exactly what I asked without cutting my hair too much! I will be seeing Holly again this week.

Eriika is is a talented stylist and listened to my ideas on what type of hair cut I wanted. She took charge and my haircut turned out even better then expected! I got so many compliments from my co-workers. Highly recommended!

Love Love Love my new cut and style by Ashtyn! Will definitely be back!