Lovely nails

+1 850-235-0474

13800 Panama City Beach Pkwy #112d, Panama City Beach, FL 32407 United States of America

Open Today: -

Quick Facts About Lovely nails

Lovely Nails Place has received mostly positive comments, with customers praising their service, cleanliness, and the quality of the nail treatments. These strengths indicate that the salon offers a pleasant and relaxing experience for their customers. However, there are also a few negative comments that point out weaknesses in their customer service and sanitation practices.

One of the notable strengths of Lovely Nails Place is their commitment to pampering their customers. One happy customer mentions how they received excellent treatment and thorough service during their pedicure. This suggests that the nail technicians at Lovely Nails Place are skilled and attentive to detail. Another customer appreciates the hydramassage bed experience, which indicates that the salon goes above and beyond to provide additional comfort and relaxation to their customers. These positive experiences contribute to a positive word-of-mouth reputation for the salon.

A reasonable price is also mentioned as a strength of Lovely Nails Place. One customer states that the salon is reasonably priced, which suggests that the salon offers good value for money. This is an important aspect for customers who are looking for quality nail services without breaking the bank.

The cleanliness of Lovely Nails Place is another positive aspect mentioned by customers. One reviewer specifically emphasizes the cleanliness and cleanliness of the salon, which is crucial for hygienic purposes. Cleanliness is an important factor for customers when choosing a nail salon because it reassures them that proper sanitation practices are followed.

Despite the positive comments, there are a few negative reviews that highlight weaknesses in Lovely Nails Place. One customer expresses dissatisfaction with the customer service, labeling it as the worst they have experienced at a nail salon. This indicates a weakness in the salon's ability to cater to customer needs and provide a welcoming and friendly environment.

Another comment reflects on the unsanitary practices at the salon. The customer describes how the tools used on a previous client were not properly sanitized and questions the salon's sanitation practices. This weakness raises concerns about the salon's adherence to hygiene and industry standards, potentially making customers feel uncomfortable and unwilling to return.

Another weakness pointed out by a customer is the lack of communication from the nail technician. While the quality of the nail service received was satisfactory, the customer mentions that the nail technician only said a few words during the whole hour. This lack of communication can make customers feel less engaged and disconnected from the overall experience.

In conclusion, Lovely Nails Place has several strengths, including excellent service, reasonable pricing, and cleanliness. These positive aspects contribute to a pleasant and relaxing experience overall. However, there are also weaknesses, such as poor customer service, potential sanitation issues, and lack of communication from some of the nail technicians. Addressing these weaknesses would help the salon enhance the overall customer experience and improve their reputation.

Best TL Reviews

Had an excellent last minute pedicure here and they pampered me so well! It’s rare I get to treat myself and this was a perfect way to enjoy a kiddo free morning :) the nail tech was so thorough and did such a wonderful job with every step. Then I was given the chance to enjoy the hydramassage bed! A sweet gift with purchase was so kind and appreciated at checkout as well. Reasonably priced and very clean. 10/10 would come recommend :)

Worst customer service at a nail place so far. I would never recommend them if you want a good nail place to get your nails/toes done at go anywhere else but here. I would give 0 stars if it was an option! They made us feel unwelcome. Possibly racist is all I can say for the side eyes and sour treatment they gave us.

We called ahead and asked about a wait for 3 pedicures, they said come right in. We sat and patiently waited (without water) for 30 minutes. One of the workers finally slid over to begin but also slid the tools just used on a previous client. When we questioned the tools to be used they said they sanitize them every Tuesday (mind you it’s Friday). At that response we decided to walk out and all employees were baffled of what was wrong. Waste of time, unsanitary.

They did okay but the nail tech only said about 4 words during the hour. Price was decent.

Would not recommend. Went there asked if they could do a pedicure they told me to pick out a polish and then a lady come in and she was not scheduled eithor. They started her before me and I was sitting in water for 30 minutes still nothing done, I asked how much longer and was told 5 minutes and at another 10 minutes I finally said can I have a towel then they all started running to do my feet but nope I was over it and will not be back. Then as I’m walking out the door has the nerve to say it’s no charge well I wasn’t paying anyways all I did was sit in water and let my dang feet prune. And the so called comedian man tells me I should have come when I had more time. Your kidding me right I already sat in water 40 minutes. Also I have been there a few times before and the young girl was charging me 60for basic pedi then I went and was charged by a different lady the correct price of 30 so she had been ripping me off

These ladies are just killing it. Perfect customer service, fantastic nails, and and just a lovely overall experience. Been going here fifteen years and cannot recommend them highly enough. Try the deluxe gel Mani Pedi for the ultimate relaxation experience. Don't forget to lie on the water massage bed before you leave!

Very good at nails and very hard working staff, my favorite in pcb

Had a great experience here! The place was super clean and they did a fantastic job on my pedicure, one of the best I’ve had, and it came with 10 minutes of Hydromassage (water bed massage). I enjoyed it very much and highly recommend this place :)