Quick Facts About IDEAL Beauty and Spa
IDEAL Beauty and Spa is a beauty and spa place with a mix of strengths and weaknesses, as evidenced by the comments provided.
Starting with the strengths, customers highlighted several positive aspects of their experience at IDEAL Beauty and Spa. One customer mentioned that the receptionist was nice, demonstrating good customer service from the moment they walked in. Another customer appreciated the friendly and lighthearted atmosphere and the attentiveness of the staff members. They also mentioned that the staff did exactly what they asked for and completed the service in a timely manner. The quick and efficient service was a common theme, with customers stating that they were in and out of the salon in a short amount of time. Many customers praised the quality of the nail services provided, noting that their nails turned out beautiful and that attention to detail was given. The use of gentle handling and the ability of the nail technicians to meet their clients' requests were also mentioned as positive aspects. Additionally, complimentary drinks were offered to customers, enhancing the overall pampering experience.
However, there were also several weaknesses mentioned by customers that need to be addressed. One common complaint was the rushed service. In one instance, a customer stated that they were rushed out of their chair due to a large group wanting pedicures, even though they had a scheduled appointment. Another customer mentioned feeling that the technician who performed their manicure seemed rushed and did not provide a relaxing experience. The lack of focus on the customers and the excessive conversation among the staff members were also mentioned as negative aspects. A lack of attention to cleanliness was highlighted by a customer who mentioned that the workspace was not wiped down, and they felt particles and dirt on the countertop. Another customer mentioned that the plastic partition between workstations had speckles and debris on it. Hygiene concerns were raised when a technician used their own nails to push back the customer's cuticles, resulting in rough treatment and bleeding fingers. Inconsistency in delivering the requested services was a common complaint, with one customer's friend not receiving the desired color for their pedicure and another customer mentioning the technician not applying a base coat for their acrylic nails.
In conclusion, IDEAL Beauty and Spa has both strengths and weaknesses in their service offerings. The strengths include friendly and lighthearted staff, quick service, attention to detail, and beautiful results. On the other hand, the weaknesses include rushed service, lack of focus on customers, cleanliness concerns, and inconsistency in delivering requested services. These weaknesses should be addressed by the management of IDEAL Beauty and Spa in order to enhance the overall customer experience.
Best TL Reviews
This was my first time here. I was having such a great experience when I first came. Pedicure was relaxing, massage was great. However when it came towards the end of my appointment I was RUSHED out of my chair. Due to a large group wanting pedicures, even though I had an appointment scheduled. The gal who did my nails and massage was great, then the man who works there took over. Completely ruined my Pedicure. I even asked him to fix the nail, and he said it was fine. I was really enjoying my time, until they switched up on me... I never write bad reviews, I usually leave ones that are positive. But I didn't enjoying spending $50 on a service, if my needs weren't being met.
I was able to get a next-day appointment. The technician that performed my manicure spent some of the appointment in conversation with his co-workers across the room. It is a small salon, and the background music wasn't yet turned for the day, so this crosstalk was not conducive to a relaxing experience. Although there were about a half-dozen other employees in the salon (in the back or preparing the workspaces), my technician answered two client phone calls during my appointment. The workspace I was seated at did not appear to have been wiped down, as evidenced by the particles/dirt I felt on the countertop as the technician worked on me--there was no towel or mat underneath my hands for the majority of the appointment. After the cuticle trimming portion of the appointment, the technician flicked my excess skin bits onto the floor! The $20 manicure was pretty quick--maybe 15-20 minutes. I asked if they offered a scrub or paraffin wax. I opted for the wax (an extra $10), and was glad I did--my hands got nice and soft! The plastic partition between had speckles/debris on it. My technician and another technician were careful to keep my hands under the dryer long enough. My nails and polish look really nice, but I don't think I will book another appointment at Ideal Beauty and Spa.
My friend and I walked in and they were very kind at first. The girl that did my acrylics seemed very rushed and didn’t even put a base coat on my nails. I usually don’t leave bad reviews but the customer service just wasn’t that great! When it came to the pedicures my friend was burned with the rocks and she even said something but the guy working on it just kind of laughed at her. They didn’t seem very focused on us just more speaking with the other employees. My friend asked for gray and ended up with no color on her toes! The biggest thing for me was them using their own nails to push back my cuticles. They were very rough with my nails and made my fingers bleed.
nothing bad i can say about this place. they were super welcoming from the phone call we booked the appointment to the moment we left the salon. they are so friendly and lighthearted and did exactly what we asked for. we were in and out of there in about an hour for 2 full sets. amazing. we will definitely be back!!
My nails came out so beautiful (gel x extensions) ! Didn’t get the woman’s name but she has light brown hair & sits at the first station. She paid such great attention to detail & had a gentle hand. Definitely coming here again. Also called ahead because you need an appointment due to covid. ❤️
I came to IDEAL Beauty and Spa for a quick and cheap manicure. The receptionist was nice, the waiters were attentive, and the wait time was short. The nail tech did an amazing job on my nails; they were so beautiful!
I had my nails done at IDEAL Beauty and Spa and the outcome was amazing! The staff members were so nice & friendly. Not only did they do my nails, but they also did a pedicure. I would definitely recommend this place! Very good
I love this nail shop! They are so quick, clean and friendly. They offer their customers complimentary drinks as you get pampered. The wait is never too long. I could go on and on about this nail shop. Go check them out,I promise you will be satisfied
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IDEAL Beauty and Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Amenities
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Wi-Fi
Planning
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Appointments recommended
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Checks
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Debit cards
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Credit cards
Today
Opening Hours
| Monday | 09:30 AM - 08:00 PM |
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| Tuesday | 09:30 AM - 08:00 PM |
| Wednesday | 09:30 AM - 08:00 PM |
| Thursday | 09:30 AM - 08:00 PM |
| Friday | 09:30 AM - 08:00 PM |
| Saturday | 09:30 AM - 08:00 PM |
| Sunday | 10:00 AM - 06:00 PM |
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